Techniques for business analysts
- Use structured models to uncover root problems in systems, software, and processes.
- Apply holistic frameworks such as 7-S and POPIT to check both tangible and cultural factors.
- Use SWOT, PESTLE, and MOST to connect internal capabilities with external drivers and strategy.
- Use CATWOE to surface different stakeholder viewpoints before deciding solutions.
- Use SMART, fishbone diagrams, and mind maps to define clear requirements and explore causes and options.
Introduction
Business analysis techniques
These techniques are taught in detail on many of the BCS Business Analysis courses including the popular BCS Business Analysis Foundation certificate in Business Analysis .
The BCS International Diploma in Business Analysis is also one of the most popular business analysis qualifications in the UK.
A business analyst needs a variety of techniques and analytical tools to:
- Analyse business needs;
- Evaluate options;
- Define requirements and;
- Help to deliver change.
Techniques are important for business analysts (BAs) because they:
- Help identify root problems within systems, software and processes;
- Help understand the interconnections within parts of the business;
- Provide analytical information for decision makers;
- Help to clarify and define roles and responsibilities;
- Provide effective results;
The POPIT model ensures that all internal business aspects are considered when investigating a business area. It helps a business analyst identify where problems exist. This holistic approach helps ensure the analyst considers all relevant areas.
Read more about the POPIT model and see the colour infographic here.