Knowledge Train | Change Management Foundation

Self-paced PMI Agile Certified Practitioner training to deepen your agile skills and prepare thoroughly for the PMI-ACP exam (exam not included). Instructor-led 25,000+ professionals trained Self-paced Enrol now More details

APMG Change Management Foundation training

Q: What is change management?

Change management is the systematic approach and application of knowledge, tools, and resources to handle change. It includes strategies and frameworks for guiding individuals, teams, and organisations to a desired future state. Whether it's a new book on leadership, business initiatives, or innovation projects, understanding the impacts of change and how to implement it effectively is crucial. Project management techniques ensure these transitions are smooth and successful.

Q: Why is change management important?

The importance of change management cannot be overstated. Through online courses, professionals can enhance their risk mitigation strategies and uphold governance standards. Strong management skills help navigate complex changes efficiently, maximising benefits and ensuring successful outcomes. Proper change management practices can determine whether an organisation thrives in its endeavours.

Q: Who needs a change management foundation?

A foundational understanding of change management is beneficial for various roles, from managers to project team members. Those pursuing PMI certification will find learning these principles essential. Project managers need this foundation to drive their teams toward success. Continuous education in change management prepares individuals and teams to meet required standards and excel in their respective fields.

Q: How do these principles apply in real life?

Applying change management principles in real-life scenarios can be illustrated through case study scenarios. Businesses often use these principles during project management phases to ensure successful implementation of changes. For example, exam preparation for change management certifications often involves studying practical examples, which helps learners understand how theories translate into real-world applications.

Q: How to develop a change management strategy?

Developing an effective change management strategy involves careful planning and execution. Here are the key steps:n1. Define objectives: Clearly outline the business and project objectives. Understanding what success looks like helps align efforts.n2. Executive sponsorship: Secure executive support to lead the change.n3. Detailed planning: Begin with a detailed planning phase covering all stages of the project lifecycle, from start to finish.n4. Programme development: Create a structured change management programme that includes training webinars and learning modules.n5. Implementation of best practices: Use proven models and best practices specific to change management.n6. Regular monitoring: Continuously check progress and make necessary adjustments to the strategy.nnThese steps will help project managers and business leaders develop a successful change management strategy, ensuring all aspects of the change are thoroughly covered.

Q: How to overcome common challenges in change management?

Change management often faces challenges such as resistance, barriers, and risk. Here are strategies to overcome these common obstacles:n1. Address resistance: Recognise and address resistance early by understanding its root causes and communicating the benefits of change.n2. Manage communication: Ensure clear and transparent communication to build trust and minimise uncertainties.n3. Stakeholder management: Engage stakeholders through regular updates and involve them in the change process to gain their support and buy-in.n4. Adaptation and flexibility: Be prepared to adapt plans as necessary to accommodate unforeseen challenges or shifts in the organisational landscape.n5. Risk management: Identify potential risks and develop strategies to mitigate them effectively.

Q: What are the best practices for change implementation?

Adopting best practices for change implementation can significantly increase the chances of success. Here are key guidelines:n1. Develop a roadmap: Create a detailed roadmap that outlines each step of the change process.n2. Follow industry standards: Benchmark against industry standards to ensure the change process aligns with best practices.n3. Conduct case studies: Review case studies to learn from others’ experiences and apply lessons learned.n4. Promote continuous improvement: Encourage a culture of continuous improvement and innovation within the organisation.n5. Document lessons learned: Keep a record of what worked well and what didn’t to inform future change initiatives.nnBy adhering to these principles, organisations like Knowledge Train can navigate the complexities of change management and achieve lasting success.

Q: How to measure success in change management?

Measuring success in change management requires a strategic approach to defining and analysing key performance indicators (KPIs). Key metrics include:n1. Goals and targets: Set clear goals and measurable targets to evaluate progress.n2. Success criteria: Establish concrete success criteria to assess whether the changes meet desired outcomes.n3. Benchmarks: Use industry benchmarks to compare performance and set standards.n4. Outcomes: Track tangible outcomes to see the real impact of changes.n5. Feedback: Collect feedback from employees and stakeholders to gauge satisfaction and identify areas for improvement.n6. Analytics: Utilise analytical tools to monitor performance data and derive actionable insights.

Q: How can continuous learning improve change management?

Continuous learning is essential for becoming an effective change manager. Engaging in eLearning and online training programs boosts leadership abilities and deepens knowledge. Obtaining certifications can really give your career a boost, keeping you updated with the latest industry trends. Flexible learning options support ongoing progress, providing opportunities for professional development and education, which enhance your approach to managing change.

Q: What are the core principles of change management?

Effective change management relies on core principles such as those outlined by APMG-International. These include sound governance, structured policy development, and robust leadership practices. Theories and models offer frameworks that guide practice, ensuring a uniform approach to managing changes. Leaders who internalise these principles can manage change more effectively within their organisations.

Learn proven change management frameworks and pass your Foundation exam with instructor-led online or self-paced study.

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Choose how you want to studyJenny L., Agile Project Manager

OverviewChoose delivery format: Gain the agile knowledge and confidence you need to sit the PMI-ACP exam. This self-paced course covers the key agile principles, practices, and tools recognised by PMI so you can work more effectively on agile projects.

What you will gain Core agile values, principles, and mindsetInstructor-ledHow Scrum, Kanban, Lean, XP, and hybrid approaches differ

Techniques for agile planning, estimation, and forecasting Ways to manage changing requirements and stakeholder needs

OverviewRead more about these purposes

This course gives you a practical grounding in managing organisational change so you can support people, projects, and leaders more effectively.

What you will gainAccept

Understand how people react to change and how to support them.
Learn key models for planning and leading organisational change.Deny
Know how to engage stakeholders and communicate change clearly.
Build confidence to contribute to change initiatives at work.View preferences
Be fully prepared for the Change Management Foundation exam.

Who this course is forSave preferences

Professionals involved in organisational change or transformation.
Project, programme, HR and communications team members.View preferences
Managers who need to support staff through change.{title}
Anyone new to change management seeking a recognised qualification.{title}

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Support successful change

Functional

Gain tools to help people through change so initiatives land smoothly and benefits are realised.

Boost your career

Add an internationally recognised change management certification to your CV.

Learn from expertsFunctional

Study with experienced change managers who share real-world examples and practical tips. Always active

Flexible learning options

Choose instructor-led online classes or self-paced study to fit around your work and life.

All-inclusive package

Course materials, exam and tutor support are included - no hidden extras.

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Live sessions (online)Statistics

3 days

Live Q&A with accredited trainer

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Interactive online modules

Manage consent

Learn core concepts, models and language used in professional change management.

Support individuals through change

Recognise how people respond to change and plan effective support strategies.

Analyse organisational change

Explore culture, structures and governance so you can assess readiness and impact.

Engage stakeholders

Develop stakeholder maps and communication approaches that build commitment and reduce resistance.

Build effective change teams

Understand the roles, skills and behaviours needed in a high-performing change team.

Prepare for the exam

Practise with sample questions and guidance so you feel confident on exam day.

Change Management Foundation training courses- learning outcomes

Curriculum

The Change Management Foundation course follows the latest APMG syllabus and covers the topics below.

Course overview
The change management context
Change and the individual
Change and the organisation
Stakeholder strategy
Communication and engagement
Change impact
Change readiness
Change teams
Effective change teams and team development
Overcoming resistance to change

Full curriculum details

Course overview

Purpose and scope of APMG Change Management Foundation.
Key terminology and core concepts used throughout the course.
How the course structure supports your exam preparation.

The change management context

Why organisations need structured approaches to managing change.
Drivers of change and typical change lifecycle stages.
Roles, responsibilities and governance in change initiatives.

Change and the individual

How people experience change at a personal level.
Models explaining reactions, motivation and learning during change.
Strategies to support individuals through transition.

Change and the organisation

How culture, structure and politics influence change outcomes.
Types of organisational change and their implications.
Using diagnostic tools to assess organisational readiness.

Stakeholder strategy

Identifying and analysing stakeholders affected by change.
Assessing influence, interest and potential resistance.
Planning stakeholder engagement activities and actions.

Communication and engagement

Principles of effective change communication.
Choosing channels and messages for different audiences.
Building feedback loops to refine communication plans.

Change impact

Assessing the impact of change on roles, processes and culture.
Prioritising areas needing support and intervention.
Linking impact analysis to benefits and risk management.

Change readiness

Factors that influence organisational readiness for change.
Tools and techniques to measure readiness levels.
Actions to build momentum and prepare people for change.

Change teams

Key roles within a change team and how they interact.
Skills and behaviours required for effective change delivery.
Aligning project, programme and change roles.

Effective change teams and team development

Stages of team development in a change context.
Building collaboration and trust within the team.
Supporting continuous learning and improvement.

Overcoming resistance to change

Common sources and causes of resistance.
Approaches for addressing concerns and objections.
Using engagement, communication and support to sustain change.

Change Management Foundation training courses exam

Exam & certification

What to expect from the APMG Change Management Foundation exam and how we help you pass.

Format: Multiple choice (objective test)
Questions: 50
Pass mark: 50% (25/50)
Duration: 40 minutes
Materials: Closed book
Prerequisites: None
Results: Same day
Exam access: Online

Your path to success

Learn

Build a strong foundation in change management principles and language.

Practice

Reinforce your knowledge with sample questions and tutor feedback.

Pass

Sit your APMG exam with confidence using our structured, exam-focused training.

Reviews & success stories

I came away with tools for stakeholder mapping, communication planning, and understanding the impact of change on different groups.

Leah C., HR Business Partner

Knowledge Train’s support with registration, materials, and exam logistics meant I could focus on learning rather than admin.

Imogen V., Business Change Analyst

The mix of theory, discussion, and exam prep kept the course engaging. I never felt lost, even though this was my first formal change course.

Robert S., Delegate

The self-paced option was ideal alongside my role. I could work through modules in my own time and then consolidate my learning before the exam.

David K., Programme Coordinator

The trainer had real-world experience of difficult change initiatives, and shared plenty of practical examples of what works and what doesn’t.

Gavin H., Change Lead

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Still have questions? Contact us by phone on 0207 148 5985, via live chat, email, or by completing the form below.

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Knowledge Train
20 Old Bailey, London, EC4M 7AN,
England, United Kingdom.

Call +44 (0)207 148 5985

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Monday to Friday – 09:00 to 17:15