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Overview
This course gives you a practical grounding in managing organisational change so you can support people, projects, and leaders more effectively.
What you will gain
- Understand how people react to change and how to support them.
- Learn key models for planning and leading organisational change.
- Know how to engage stakeholders and communicate change clearly.
- Build confidence to contribute to change initiatives at work.
- Be fully prepared for the Change Management Foundation exam.
Who this course is for
- Professionals involved in organisational change or transformation.
- Project, programme, HR and communications team members.
- Managers who need to support staff through change.
- Anyone new to change management seeking a recognised qualification.
Benefits
Get certified fast
Complete your training and sit the APMG Change Management Foundation exam in one package.
Support successful change
Gain tools to help people through change so initiatives land smoothly and benefits are realised.
Boost your career
Add an internationally recognised change management certification to your CV.
Learn from experts
Study with experienced change managers who share real-world examples and practical tips.
Flexible learning options
Choose instructor-led online classes or self-paced study to fit around your work and life.
All-inclusive package
Course materials, exam and tutor support are included - no hidden extras.
Delivery
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Course
The course explains how individuals and organisations experience change and shows you how to plan, communicate and support successful change initiatives.
Understand change principles
Learn core concepts, models and language used in professional change management.
Support individuals through change
Recognise how people respond to change and plan effective support strategies.
Analyse organisational change
Explore culture, structures and governance so you can assess readiness and impact.
Engage stakeholders
Develop stakeholder maps and communication approaches that build commitment and reduce resistance.
Build effective change teams
Understand the roles, skills and behaviours needed in a high-performing change team.
Prepare for the exam
Practise with sample questions and guidance so you feel confident on exam day.
Curriculum
The Change Management Foundation course follows the latest APMG syllabus and covers the topics below.
- Course overview
- The change management context
- Change and the individual
- Change and the organisation
- Stakeholder strategy
- Communication and engagement
- Change impact
- Change readiness
- Change teams
- Effective change teams and team development
- Overcoming resistance to change
Full curriculum details
Course overview
- Purpose and scope of APMG Change Management Foundation.
- Key terminology and core concepts used throughout the course.
- How the course structure supports your exam preparation.
The change management context
- Why organisations need structured approaches to managing change.
- Drivers of change and typical change lifecycle stages.
- Roles, responsibilities and governance in change initiatives.
Change and the individual
- How people experience change at a personal level.
- Models explaining reactions, motivation and learning during change.
- Strategies to support individuals through transition.
Change and the organisation
- How culture, structure and politics influence change outcomes.
- Types of organisational change and their implications.
- Using diagnostic tools to assess organisational readiness.
Stakeholder strategy
- Identifying and analysing stakeholders affected by change.
- Assessing influence, interest and potential resistance.
- Planning stakeholder engagement activities and actions.
Communication and engagement
- Principles of effective change communication.
- Choosing channels and messages for different audiences.
- Building feedback loops to refine communication plans.
Change impact
- Assessing the impact of change on roles, processes and culture.
- Prioritising areas needing support and intervention.
- Linking impact analysis to benefits and risk management.
Change readiness
- Factors that influence organisational readiness for change.
- Tools and techniques to measure readiness levels.
- Actions to build momentum and prepare people for change.
Change teams
- Key roles within a change team and how they interact.
- Skills and behaviours required for effective change delivery.
- Aligning project, programme and change roles.
Effective change teams and team development
- Stages of team development in a change context.
- Building collaboration and trust within the team.
- Supporting continuous learning and improvement.
Overcoming resistance to change
- Common sources and causes of resistance.
- Approaches for addressing concerns and objections.
- Using engagement, communication and support to sustain change.
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Exam & certification
What to expect from the APMG Change Management Foundation exam and how we help you pass.
- Format: Multiple choice (objective test)
- Questions: 50
- Pass mark: 50% (25/50)
- Duration: 40 minutes
- Materials: Closed book
- Prerequisites: None
- Results: Same day
- Exam access: Online
Your path to success
Learn
Build a strong foundation in change management principles and language.
Practice
Reinforce your knowledge with sample questions and tutor feedback.
Pass
Sit your APMG exam with confidence using our structured, exam-focused training.
99% pass rate
Our students consistently achieve top results - well above the national average.
Reviews & success stories
Knowledge Train by numbers
25,000+
learners trained across the UK and beyond
20+
years delivering accredited project management training
4.9/5
average rating based on thousands of verified reviews
95%
of customers recommend our courses
15+
years of e-learning design expertise
30+
accredited trainers with 450+ years of combined experience
Trusted by professionals at
Still have questions? Contact us by phone on 0207 148 5985, via live chat, email, or by completing the form below.
How to find us
Knowledge Train
20 Old Bailey, London, EC4M 7AN,
England, United Kingdom.
Call +44 (0)207 148 5985
Opening hours
Monday to Friday – 09:00 to 17:15