ITIL certification

ITIL helps organisations integrate IT and business strategies to help deliver value to customers.

ITIL certification has helped over 2 million people build a career in IT Service Management (ITSM).

In 2019, AXELOS released ITIL v4 to reflect the fast-paced and complex environment of today's business world.

AXELOS recommends all ITSM professionals study the new ITIL 4 Foundation to update their knowledge.

ITIL online courses.

Accredited by PeopleCert on behalf of AXELOS.

ITIL v4 Certification

Click to find out more about the four ITIL v4 certification levels. Includes an easy-to-understand and colourful infographic.

ITIL v4 Certification

ITIL v4 certification.

ITIL v4 Certification

ITIL v4 was launched in Q1 of 2019. It is designed to meet the needs of organisations in today’s fast-paced and complex environment.

ITIL v3 Certification

Click to find out more about the five ITIL v3 certification levels. Includes an easy-to-understand and colourful infographic.

ITIL v3 Certification

ITIL v3 certification.

ITIL v3 Certification

ITIL v3 has been around since 2007 but will be discontinued by mid-2020.

Becoming ITIL certified

The ITIL certification scheme is a set of professional qualifications which indicate a candidate’s knowledge and understanding of the ITIL framework.

IT specialists can become ITIL certified by preparing and taking the requisite exams at each level.

Passing these exams shows that they are equipped with the essential knowledge of ITIL and service management best practices.

ITIL-certified professionals are in demand.

ITIL-certified professionals in demand

Professionals who are ITIL qualified are highly sought after by organisations wanting to apply best practices in IT service management.

Why is there now ITIL v4?

AXELOS is the owner of ITIL. AXELOS determined that ITIL v3 no longer met the requirements of the modern business environment. It therefore launched ITILv4 in 2019:

  • To reflect the fast-paced and complex environment of the world today;
  • To offer IT departments new ways of working and emerging practices;
  • To provide organisations with comprehensive guidance for IT management in the current service economy.

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