
Reinforcement
to sustain change
Example: In a software roll-out, employees learned why the upgrade was essential (Awareness, Desire), received hands-on workshops (Knowledge, Ability), and were rewarded for adoption (Reinforcement).Change management challengesOrganisations frequently encounter obstacles when managing change. Common challenges include:
Resistance to change
: Employees may fear job loss, uncertainty, or increased responsibilities.
Solution: Foster open communication, involve employees in decision-making, and provide adequate support.

