What is the RACI matrix used for?

The RACI matrix is used to clarify roles and responsibilities in {"@context":"http://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.knowledgetrain.co.uk/"},{"@type":"ListItem","position":2,"name":"Project Management","item":"https://www.knowledgetrain.co.uk/project-management"},{"@type":"ListItem","position":3,"name":"PMO","item":"https://www.knowledgetrain.co.uk/project-management/pmo"},{"@type":"ListItem","position":4,"name":"Project portfolio management tools","item":"https://www.knowledgetrain.co.uk/project-management/pmo/project-portfolio-management-tools"}]}projects or processes. It stands for Responsible, Accountable, Consulted, and Informed, helping to define who is involved and at what capacity. By outlining each person's role, it minimises confusion and ensures accountability.

This tool assists in identifying any gaps or overlaps in roles, which can streamline efficiency and improve communication within a team. The RACIProject portfolio management tools matrix is especially useful in complex projects that involve many stakeholders.

Last edited on: 09 Jun 2026Simon Buehring
19 Feb 2026
Can a project belong to more than one programme?
Do project managers write business cases?
How do you compare programme and project management?
How do you plan for a project or programme?
How hard is project management?
How is Agile PM different from traditional PM?Copied! Key takeaways
Choose PPM tools and techniques that match how your organisation actually works and its maturity.Is project management hard to learn?Assess PPM maturity first, because expensive all-in-one tools can be wasted if adoption is low. Individual, collaborative, and integrated tools suit different ways of working and levels of data sharing.
Embedded PPM tools improve efficiency, compliance, and the timeliness and quality of decision-making data.Is Scrum Agile or waterfall?Common toolsets cover strategy mapping, EPM, architecture, knowledge, performance, risk, and requirements. Use prioritisation and dashboards to direct resources to strategically aligned work and highlight exceptions fast.
What are KPIs in project management?
What are the 5 phases of the project life cycle?
ContentsWhat are the 5 stages of project management?
ContentsWhat are the 5 W's of project management? Introduction
What are the basics of project management?Selecting PPM tools and techniques
Different types of PPM toolsWhat are the five phases of a project? Benefits of PPM tools
What are the phases of PM?PPM tools
PPM techniquesWhat are the three most important things in project management?Introduction Selecting PPM tools and techniques
The PMO will normally select appropriate What do you mean by Agile project management?PPM tools and techniques. When doing so it is always best to consider the PPM maturity of the organisation. Tools can be expensive. Off-the-shelf packages doing everything can be tempting but can also be a waste of money if not used. It might be the case that a cheaper, simpler tool can be more effective than a more complex, more expensive tool.
Having said that, many PPM tools are built around best practices and unless the organisation has very specific requirements which require a custom-built solution, most package tools will be adequate for many organisations.What does the Gantt chart stand for?Different types of PPM tools Tools can be deployed in a single office or distributed across the organisation. Tools can be used individually, collaboratively or in an integrated way. The
PMOWhat is a program vs project life cycle? provides training on tools and can also provide specialist consultancy to projects
, What is a project life cycle?programmes , and
portfoliosWhat is Agile PM vs waterfall PM? for issues which arise from using PPM tools. Individual tools
This is typically where a What is Agile working in project management?project manager uses a tool such as planning software or a spreadsheet on a single change initiative (programme or project). There might be several instances of the tool in use by different individuals. But each person uses it on a single change initiative.
Collaborative toolsWhat is difference between project and program management?This is where multiple people access a single set of data through a tool. There might be several instances of the tool across the organisation. Each change initiative will have multiple users collaborating through the tool. Integrated tools
This is where many people can access multiple data sets spanning multiple change initiatives. There is usually a single instance of the tool and the ability of the tool to link data from multiple change initiatives. Enterprise project What is project management in simple words?portfolio management software is an example of an integrated tool.
Enhance your skills with our expert-led coursesWhat is the 80 20 rule for project managers?
What is the Agile methodology in project management?Instructor-led P3O Practitioner (with Foundation) course
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See all datesWhat is the difference between enterprise change and project change?
What is the difference between PM and Agile?Instructor-led P3O Foundation course
What is the difference between programme & project management?£1,599 +vat
See all datesWhat is the difference between project and programme management?Benefits of PPM tools If a project portfolio management tool gets embedded within an organisation there are several benefits:
Increased efficiencies of PPM processes;What is the life cycle of a project?Improved compliance with business processes; More timely data to support decision-making;
Improved quality of decision-making information;What is the RACI matrix used for?Improved decision-making; Improved management across geography;
Improved staff competence;What is the triangle of project management?Rationalization of legacy systems; Therefore, if your organisation is considering implementation of a PPM toolset to support its
project portfolio managementWhat is WBS in project management? or project management office
(PMO) plans, then this list of benefits could be considered as part of a What project management means?business case to fund the tool.
project management The tools authorised for use by the might be as common as desktop productivity software such as spreadsheets, or slide decks. They can equally be extremely sophisticated and wide-ranging tools.

Project Management related articlesThese are some of the collaborative and integrated toolsets available.

Strategic mapping software
Enterprise PPM tools (EPM)Project Management Institute (PMI)
Project Management Institute (PMI)These are designed specifically to be used within enterprise PPM environments. They can capture plans, resources, risks, issues, and project documentation, including version control.
from the current situation to the desired future situation (the change).The Project Management Institute (PMI) is a nonprofit professional association for project management that develops standards, publishes guidance, supports a global member community, and administers widely used certifications for project managers. It is best known for PMI certifications such as the PMP and CAPM, and for its project management standards including the PMBOK Guide.Knowledge management tools
These tools enable the sharing of information and learning from it. Some examples are wikis, FAQs, intranets.
These enable a common, integrate and systematic approach to the identification and management of risks and issues.APM qualification cost
APM qualification costRequirements management tools
These enable project scope to be defined by the capture, analysis, tracing, and prioritisation of detailed project requirements.image
Learn about the hidden costs associated with APM courses, including typical exam and material fees. Read on to plan your budget effectively.
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Business case: definition, purpose, structure, and examples and
projectsimage
Management dashboardsA This technique highlights exception and highlight based reporting which enables senior management to quickly decide whether a change initiative is on track in terms of progress. A dashboard can be presented as part of a business caseportfolio is a structured argument used to support or programme status report, or it can be delivered electronically with the ability to drill-down into the data using a PPM software tool.decision-makingThis technique is designed to quickly provide decision-makers with the clear information needed for timely and effective decision-making without getting overcome with the details., typically by justifying an investment, change, or project using evidence such as If you work in a cost–benefit analysisPMO, risks, and financial appraisal. Its purpose is to show why an option should be approved, what value it will deliver, and how benefits will be measured and realised. and need to get a better understanding of the types of tools which can be useful in project, programme and portfolio environments, consider taking a
P3O
PMO consulting: Unlocking project success
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