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Project management: fundamentals, methodologies and best practices
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Iterative development and incremental delivery for managing risk

Scrum roles Composition and characteristics of the Scrum Team Accountabilities of Developers for planning, quality, and deliveryStatistics Product Owner responsibilities for product goals and backlog management Scrum Master responsibilities to the team, Product Owner, and organisation Self-management and cross-functionality in Scrum Teams Scrum eventsStatisticsThe technical storage or access that is used exclusively for statistical purposes.Purpose and characteristics of the five Scrum events

How the Sprint enables empiricism and maintains focus on a Sprint Goal The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.Planning a Sprint and creating a realistic forecast Running Daily Scrums, Sprint Reviews, and Sprint Retrospectives Using cadence and timeboxes to support predictable delivery

Scrum artefacts

Product Backlog, Sprint Backlog, and Increment Product Goal, Sprint Goal, and Definition of DoneThe technical storage or access that is used exclusively for statistical purposes.MarketingBacklog refinement and the idea of “ready” work

  1. Creating and evolving product and sprint backlogsThe technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Delivering increments that meet the Definition of Done Practical Scrum techniques MarketingWriting user stories using the “As a… I want… So that…” format
  2. Using the four Cs – card, conversation, confirmation, and context Comparative estimating and estimation techniques such as Planning Poker
  3. Commitment-based planning and understanding velocityMarketing Collaborating with stakeholders throughout product development
  5. MarketingThe technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Read more Manage options Manage services

Exam & certification Manage {vendor_count} vendors

What to expect from the APMG Scrum Essentials exam and how we help you pass. Read more about these purposes Accept

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  • li>Scrum Masters integrating ITIL with Agile practices.>

li>IT Solutions Managers driving innovation.

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li>Contract and Demand Managers managing resources efficiently.>>"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/it/itil/itil-certification/itil-4-specialist-drive-stakeholder-value-dsv"},"image":["https://www.knowledgetrain.co.uk/training-courses/axelos-peoplecert-itil-accredited-training-organisation-logo.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/it/itil/itil-certification/itil-4-specialist-drive-stakeholder-value-dsv","price":"","priceCurrency":"","availability":"http://schema.org/InStock","validFrom":"2026-05-27"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/it/itil/itil-certification/itil-4-specialist-drive-stakeholder-value-dsv"}}

14 Oct - 16 Oct
ITIL 4 Specialist: Create, Deliver & Support (CDS) (Online)
£1,799
Andrei V., Delegate
The built-in knowledge checks and short quiz at the end helped me confirm I’d actually understood the material, not just watched the videos passively.Imran S., QA Engineer

span>Change, Release, Incident, and Problem Managers

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  • li>span>Service Transition and Delivery Managers
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  • li>span>Network Systems Administrators and IT Coordinators

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>li>span>DevOps Engineers>>

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span>Chief Product Officers>>

>AXELOS Peoplecert accredited training organisation for ITIL (IT Infrastructure Library).

p>ITIL is used by thousands of organisations to integrate, manage, and maintain their IT services.

>AXELOS Peoplecert accredited training organisation for ITIL (IT Infrastructure Library).p>ITIL Foundation training is perfect for IT professionals wanting to aid service delivery through a robust and comprehensive IT service management framework. >"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/it/itil/itil-certification/itil-foundation"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/axelos-peoplecert-itil-accredited-training-organisation-logo.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/it/itil/itil-certification/itil-foundation","price":"","priceCurrency":"","availability":"http://schema.org/InStock","validFrom":"2026-05-27"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/it/itil/itil-certification/itil-foundation"}}Knowledge Train is an AIPGF Accredited Training Organization.

Knowledge Train is an AIPGF Accredited Training Organization.

WHAT YOU WILL GETITIL 4 Strategist Direct, Plan & Improve (DPI) (Online)

Our courses and workshops include:

Certification exam(s) where applicable £1,799

Accredited training course materials

Expert, experienced trainers to support youCourse manual where applicable. SELF-PACED ONLINE TRAINING COURSESSelf-paced online training courses (e-learning) include:

Certification exam(s) where applicable

Accredited training course materialsSupport from expert, experienced trainersLatest educational technology.

BUSINESS SOLUTIONS

TO HELP ORGANISATIONS IMPROVEWe offer solutions to help improve team performance including:Consultancy servicesStaff developmentCompliance training

Apprenticeship training

Custom e-Learning development Find out more

CONTACT US
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