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Knowledge Train is an Agile BA Accredited Training Organization. Knowledge Train is a Change Management Accredited Training Organization.
- Knowledge Train is an MSP Accredited Training Organization.
- Knowledge Train is a PRINCE2 Accredited Training Organization.
Knowledge Train is an AgilePM Accredited Training Organization. Knowledge Train is a PRINCE2 Agile Accredited Training Organization.
- Knowledge Train is a Better Business Cases Accredited Training Organization.
- Knowledge Train is an AgilePM Accredited Training Organization.

Knowledge Train is a PRINCE2 Agile Accredited Training Organization. Knowledge Train is a Lean Six Sigma Accredited Training Organization.
| BCS accredited training partner for Business Analysis. | |
|---|---|
| Knowledge Train is a Change Management Accredited Training Organization. | |
| Knowledge Train is an MSP Accredited Training Organization. | |
| AXELOS Peoplecert accredited training organisation for ITIL (IT Infrastructure Library). | |
| AXELOS Peoplecert accredited training organisation for ITIL (IT Infrastructure Library). | |
| Knowledge Train is an AIPGF Accredited Training Organization. |
Knowledge Train is an AIPGF Accredited Training Organization.
BCS accredited training partner for Business Analysis.
WHAT YOU WILL GETOur courses and workshops include:Certification exam(s) where applicable
Accredited training course materialsExpert, experienced trainers to support youCourse manual where applicable. SELF-PACED ONLINE TRAINING COURSES
Self-paced online training courses (e-learning) include:
Certification exam(s) where applicableAccredited training course materials
- Support from expert, experienced trainers
- Latest educational technology.
- BUSINESS SOLUTIONS
TO HELP ORGANISATIONS IMPROVEWe offer solutions to help improve team performance including:
- Consultancy servicesStaff development

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How should project managers communicate?
Learning project manager soft skills View soft skills infographic
- Introduction
- What are soft skills?
- Soft skills help you work effectively with other people. The soft skills required by a
- project manager
, are the same set of skills required by many other white-collar work. Such skills differ to hard skills, which are the vocational skills required to do your job.
For success in
| Some examples of | soft skills for project managers |
| are: |
– having discipline, integrity, professionalism, and punctuality. Leadership
- – guiding teams to achieve project goals through vision, direction, and effective decision-making.
- Critical-thinking
- – the ability to evaluate facts and form a rational judgement.
- In contrast, project management hard skills are the technical skills and knowledge required to perform your job as a project manager. These skills are normally industry-specific and can be acquired through
project management courses or on-the-job experience. What is a Project Management Office (PMO)? Roles, Types & Benefits Here are some examples:
Mathematic skills – accounting, budgeting, auditing, data analysis.
IT skills – typing speed, coding, programming, software knowledge. Hard communication skills – writing, foreign languages, presentations. Marketing skills – social media, design, CMS, SEO skills. Organization skills – time management, estimating, planning.
Industry knowledge – engineering, construction, legal, healthcare. Both hard and soft skills are desired by employers when hiring project managers. Hard skills can be proved with a degree, diploma, apprenticeship, professional certification or other qualification
. However, project manager soft skills can be difficult to prove, so it’s essential to show-off such skills at interview and provide examples on your CV. Project management soft skills The work of project managers involves not only managing teams, and ensuring deadlines and budgets are met, but also working with stakeholders. When engaging with stakeholders, project manager soft skills will be sorely tested especially when dealing with senior people across functional boundaries. This can be extremely challenging when such senior people have a much higher level of authority than the project manager.
Instructor-led
Introduction to Project Management course
£499 +vat
See all dates
Instructor-led
Project Management Essentials


