Introduction
ITIL v3 Foundation holders are encouraged to attend an ITIL v4 Foundation course and learn the many new changes made to the ITIL method in the new update.
The ITIL 4 Foundation certification is designed as an introduction to ITIL 4 and enables candidates to look at IT service management through an end-to-end operating model for the creation, delivery, and continual improvement of tech-enabled products and services.
ITIL v3 Foundation exam infographic
