Business analysis: definition and overviewFoundation SOCIAL RESPONSIBILITY{"@context":"http://schema.org","@type":"EducationEvent","name":"APM PFQ course","startDate":"2026-09-07","endDate":"2026-09-08","description":"APM PFQ course","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pfq-project-fundamentals-qualification","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"Project Risk Single Certificate Level 1

Business analysisLearn the fundamentals of enterprise change management.Some of the charities we have helped over the years:p>The Enhance your project risk management skills. is a professional discipline that involves understanding business needs and problems, eliciting and documenting requirements, and proposing solutions that drive Practitioner strong>APM Project Fundamentals QualificationAgilePMprocess improvementIncludes Foundation & Practitioner combined option. > is the starting point for entering the project management profession in the UK.You will learn the basics of project management based upon modern best practices and be well-placed to make a positive contribution on your projects.® and deliver value. It acts as a bridge between stakeholders and technical teams, ensuring that strategic objectives are aligned with operational execution. Reputable bodies such as the PROGRAMME MANAGEMENT >"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pfq-project-fundamentals-qualification"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/apm-accredited-training-organisation.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pfq-project-fundamentals-qualification","price":"","priceCurrency":"","availability":"http://schema.org/InStock","validFrom":"2026-06-12"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pfq-project-fundamentals-qualification"}} – Agile Project ManagementInternational Institute of Business Analysis (IIBA)MSP Foundation define business analysis as the practice of enabling change in an organisational context by defining needs and recommending solutions that yield benefits for key stakeholders.® Learn the key principles of Agile Project Management.

Key responsibilities of a business analystStrategist DPI AI Project Governance Framework (AIPGF)

The 3-day ITIL Strategist: Direct, Plan & Improve (DPI) course.+44 (0)207 148 5985 Foundation business analystSpecialist: DSV Learn the fundamentals of the governance framework. plays a critical role throughout project lifecycles and change initiatives. Their main responsibilities include:3-day ITIL Specialist: Drive Stakeholder Value (DSV) course.[email protected] {"@context":"http://schema.org","@type":"EducationEvent","name":"APM PMQ 5-week course","startDate":"2026-09-10","endDate":"2026-10-08","description":"APM PMQ 5-week course","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pmq-project-management-qualification","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"Practitioner

• Requirements elicitation:Specialist: CDS p>Having initially run this course as a 5 consecutive day session, we have restructured the programme to allow delegates more time between sessions to revise and consolidate your learning. For more information please see the Includes Foundation & Practitioner combined option. Facilitating workshops, interviews, and surveys to gather needs from stakeholders3-day ITIL Specialist: Create, Deliver and Support (CDS) course. a href=\"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pmq-project-management-qualification#details\">course durationBetter Business Cases
• Requirements documentation:IT Learning Library (ITLL)™ > information.™ Creating clear business and technical requirements using various formats (e.g., BUSINESS LEARNING LIBRARY (BLL)™ >Foundation user storiesAgile Learning Library (ALL)™ p>The APM Project Management Qualification (formerly known as the APMP) is for project managers wanting to build on their existing project management knowledge and advance in their project manager career.Learn the fundamentals of Better Business cases., use cases)Business Analysis Learning Library (BALL)™ >"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pmq-project-management-qualification"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/apm-accredited-training-organisation.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pmq-project-management-qualification","price":"","priceCurrency":"","availability":"http://schema.org/InStock","validFrom":"2026-06-12"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pmq-project-management-qualification"}}Practitioner
• Gap analysis and feasibility studies:Compliance Learning Library (CLL)™ Includes Foundation & Practitioner combined option. Assessing current and desired future states to highlight improvements and evaluate solution viabilityIT Learning Library (ITLL)™ United Kingdom P3O
• Stakeholder engagement:Business solutions ® Communicating with diverse stakeholders to ensure requirements are validated and aligned_blank 25 Sep - 23 OctFoundation
• Process mapping and Free tools Learn the fundamentals of the P3O project management office.business process modellingAbout APM PMQ 5-week course (Online)Practitioner :_blank Includes Foundation & Practitioner combined option. Visualising workflows for process improvement opportunitiesBlog £2,299Workshops
• Solution assessment and validation: Search Introduction to Project Management Reviewing proposals to ensure solutions address documented EXPLORE SUBJECTS Enrol now1-day workshop to learn the basics of project management.requirementsSelect your preferred subject. Project Management Essentials and deliver value 2-day workshop to learn how to manage projects without getting certified.
• Change managementPROJECT MANAGEMENT QUALIFICATIONS & WORKSHOPS Writing Business Cases :Select your preferred qualification or workshop. Half-day workshop to learn to write robust business cases. Supporting the transition of solutions into the business and managing effects on people and processes United Kingdom{"@context":"http://schema.org","@type":"EducationEvent","name":"APM PMQ 5-week course","startDate":"2026-09-25","endDate":"2026-10-23","description":"APM PMQ 5-week course","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pmq-project-management-qualification","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"AI in Project Management

Main business analysis processesPRINCE2 COURSES Austriap>Having initially run this course as a 5 consecutive day session, we have restructured the programme to allow delegates more time between sessions to revise and consolidate your learning. For more information please see the Learn how to use AI tools in everyday project work.

Common business analysis techniquesPolandSelect your preferred workshop below: Practitioner

• SWOT analysisPortugal Includes Foundation & Practitioner combined option.:RomaniaAGILE QUALIFICATIONS PRINCE2 Identifying strengths, weaknesses, opportunities, and threats related to a business area or solutionSlovakiaSelect your preferred qualification. {"@context":"http://schema.org","@type":"EducationEvent","name":"APM PMQ 5 consecutive day course","startDate":"2026-09-28","endDate":"2026-10-02","description":"APM PMQ 5 consecutive day course","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pmq-project-management-qualification","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":""},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pmq-project-management-qualification"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/apm-accredited-training-organisation.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pmq-project-management-qualification","price":"","priceCurrency":"","availability":"http://schema.org/InStock","validFrom":"2026-06-12"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pmq-project-management-qualification"}}®
• Gap analysis:Slovenia Agile Comparing current and target states to identify improvement areasSpainAGILE PROJECT MANAGEMENT COURSES Foundation
• Use case modelling:SwedenSelect your preferred training course below: Learn the fundamentals of the PRINCE2 Agile method. Mapping user interactions with systems to define requirementsOther countries 05 Oct - 06 OctPractitioner
• Business process modelling:HomePRINCE2 AGILE COURSES Includes Foundation & Practitioner combined option. Creating diagrams (such as BPMN) to visualise business processesProject ManagementSelect your preferred training course below: APM PFQ course (Online)Scrum
• Stakeholder analysis:Project communication plan Scrum Essentials Identifying stakeholder interests, influence, and engagement needs SCRUM COURSES £1,104Self-paced training course to learn the essentials of Scrum.
• User stories{"@context":"http://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.knowledgetrain.co.uk/"},{"@type":"ListItem","position":2,"name":"Project Management","item":"https://www.knowledgetrain.co.uk/project-management"},{"@type":"ListItem","position":3,"name":"Project communication plan","item":"https://www.knowledgetrain.co.uk/project-management/project-communication-plan"}]}Select your preferred training course below: Scrum Master : £1,599Choose Scrum Alliance or Scrum.org Scrum Master training courses. Documenting concise functional requirements, typically in Agile projects AGILE BUSINESS ANALYSIS COURSES Scrum Product Owner
• Feasibility study: Select your preferred training course below: Enrol nowChoose Scrum Alliance or Scrum.org Product Owner training courses. Analysing proposed solutions for practicality and viabilityProject communication plans AgileBA
• Data analysis: BUSINESS ANALYSIS QUALIFICATIONS ® Using quantitative and qualitative data to inform decision-makingKnowledge TrainSelect your preferred qualification. – Agile Business Analysis

Business analysis tools and methodologies19 Feb 2026 Foundation

Key tools BCS BUSINESS ANALYSIS COURSES {"@context":"http://schema.org","@type":"EducationEvent","name":"APM PFQ course","startDate":"2026-10-05","endDate":"2026-10-06","description":"APM PFQ course","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pfq-project-fundamentals-qualification","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"Learn the fundamentals of Agile Business Analysis.

• Requirements management software (for example, Jira, Confluence, or Azure Select your preferred training course below: p>The Practitioner DevOps strong>APM Project Fundamentals Qualification4-day course including Foundation.) AGILE BUSINESS ANALYSIS COURSES > is the starting point for entering the project management profession in the UK.You will learn the basics of project management based upon modern best practices and be well-placed to make a positive contribution on your projects.Lean Six Sigma
• Process mapping tools (such as Visio, Lucidchart) Select your preferred training course below: >"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pfq-project-fundamentals-qualification"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/apm-accredited-training-organisation.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pfq-project-fundamentals-qualification","price":"","priceCurrency":"","availability":"http://schema.org/InStock","validFrom":"2026-06-12"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pfq-project-fundamentals-qualification"}}Yellow Belt
• Mind mapping and collaboration software Self-paced training course to gain LSS Yellow Belt.
• Data analysis tools (for example, Excel, Power BI) CHANGE MANAGEMENT QUALIFICATIONS PMI

Methodologies Select your preferred qualification. ®

• BABOK (Business Analysis Body of Knowledge): 09 Oct - 06 NovPMI-ACP The leading global standard published by APMG CHANGE MANAGEMENT COURSES Self-paced course to prepare you for the exam (exam not included).IIBA Select your preferred training course below: APM PMQ 5-week course (Online)Kanban, outlining best practices and techniques for business analysis Estimating for Agile Foundation
• Agile PROGRAMME MANAGEMENT QUALIFICATIONS £2,299Agile Learning Library (ALL)™: Select your preferred qualification. BUSINESS ANALYSIS An iterative methodology focusing on flexibility, frequent delivery, and collaboration (often using user stories) Enrol nowBCS Business Analysis
• Waterfall methodology MSP COURSES Business Analysis Foundation : Select your preferred training course below: Learn the fundamentals of business analysis. A linear, phased project approach suitable for well-defined requirements Modelling Business Processes

Choosing the right methodology depends on project size, risk, stakeholder needs, and desired adaptability. PMI COURSES Gain practitioner certificate in modelling business processes.

Essential skills and competencies for business analysts Select your preferred training course below: {"@context":"http://schema.org","@type":"EducationEvent","name":"APM PMQ 5-week course","startDate":"2026-10-09","endDate":"2026-11-06","description":"APM PMQ 5-week course","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pmq-project-management-qualification","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"Business Analysis Practices

• Analytical and critical thinking p>Having initially run this course as a 5 consecutive day session, we have restructured the programme to allow delegates more time between sessions to revise and consolidate your learning. For more information please see the Gain practitioner certificate in business analysis practices.
• Effective communication and stakeholder engagementCopied!PMI COURSES a href=\"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pmq-project-management-qualification#details\">course durationRequirements Engineering
• Attention to detail in requirements documentationKey takeawaysSelect your preferred training course below: > information.Gain practitioner certificate in requirements engineering.
• Problem-solving and solution assessmentA project communication plan sets out who needs what information, when, and how it will be shared. >Business Analysis International Diploma
• Knowledge of business and technical requirementsStart with stakeholder analysis so messages match each group’s needs, influence, and preferred channels.PRINCE2 COURSES p>The APM Project Management Qualification (formerly known as the APMP) is for project managers wanting to build on their existing project management knowledge and advance in their project manager career.All 4 courses bundled into this Diploma certification package.
• Proficiency in process improvement and data analysisSet measurable communication goals, then track signals like response times, attendance, and stakeholder satisfaction.Select your preferred training course below: >"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pmq-project-management-qualification"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/apm-accredited-training-organisation.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pmq-project-management-qualification","price":"","priceCurrency":"","availability":"http://schema.org/InStock","validFrom":"2026-06-12"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-pmq-project-management-qualification"}}AgileBA

Certification and career progressionBalance regular updates with information overload by aligning cadence to milestones and urgency. ®

BCSAssign clear communication responsibilities so reporting, meetings, and documentation are consistently owned.APM COURSES – Agile Business Analysis Use templates, visuals, and project tools to keep messaging clear, consistent, and easy to action.Select your preferred training course below: Foundation training offers globally recognised certifications, such as Review and adapt the plan as scope, risks, cultures, time zones, and team set-ups change. 21 Oct - 22 OctLearn the fundamentals of Agile Business Analysis.Business Analysis Foundation AGILE PROJECT MANAGEMENT COURSES Practitioner , Select your preferred training course below: APM Project Risk Management Level 1 (Online)4-day course including Foundation.International Diploma in Business Analysis PMI, Practitioner certificates in ContentsPRINCE2 AGILE COURSES £1,299®Requirements Engineering Select your preferred training course below: PMI-PBA , Enrol nowSelf-paced course to prepare you for the exam (exam not included).Modelling Business ProcessesContentsBUSINESS CASE COURSES Business Analysis Learning Library (BALL)™, and Select your preferred training course below:CHANGE MANAGEMENTBusiness Analysis PracticesIntroduction APMG Change Management. AGILE COURSESFoundation

The Understanding project communication plans {"@context":"http://schema.org","@type":"EducationEvent","name":"APM Project Risk Management Level 1","startDate":"2026-10-21","endDate":"2026-10-22","description":"APM Project Risk Management Level 1","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-project-risk-management-level-1","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":""},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-project-risk-management-level-1"},"image":["https://www.knowledgetrain.co.uk/training-courses/apm-accredited-training-organisation-1.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-project-risk-management-level-1","price":"","priceCurrency":"","availability":"http://schema.org/InStock","validFrom":"2026-06-12"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/project-management/association-for-project-management-apm/apm-courses/apm-project-risk-management-level-1"}}Select your self-paced training course topic.Learn the fundamentals of enterprise change management.International Institute of Business Analysis (IIBA) Practitioner offers globally recognised certifications, such as ECBA, CCBA, and CBAP, based on the Creating effective project communication plans AGILE PROJECT MANAGEMENT COURSESIncludes Foundation & Practitioner combined option.BABOK Guide Select your preferred training course below:PROGRAMME MANAGEMENT. Implementing your project communication plan 26 Oct - 30 Oct MSPCertifications PRINCE2 AGILE COURSES® demonstrate expertise in requirements elicitation, stakeholder management, and business analysis best practices. Aspiring business analysts may also pursue Best practices for project communication APM PMQ 5 consecutive day course (Online)Select your preferred training course below:Foundation project management Learn the fundamentals of programme management. or Tools for project communication plans £1,699SCRUM COURSESPractitioner change management qualifications Select your preferred training course below:Includes Foundation & Practitioner combined option. to support broader career progression.Case studies £1,999 INFORMATION TECHNOLOGY (IT)

Related concepts LEAN SIX SIGMA COURSESITIL

• Project managementConclusion Enrol nowSelect your preferred training course below:®
• Requirements engineering Foundation
• Change managementFAQs BUSINESS ANALYST COURSESLearn the fundamentals of ITIL service management.
• Quality assurance Select your self-paced training course topic.Strategist DPI
• Systems analysisInfographic 3-day ITIL Strategist: Direct, Plan & Improve (DPI) course.