What is a Project Management Office (PMO)? Roles, Types & Benefits

Key takeaways£1,399 +vatContentsPROGRAMME MANAGEMENT COURSES

A PMO improves delivery by combining governance, support, and portfolio visibility. Select your self-paced training course topic.

A PMO sets standards and decision controls so projects stay aligned to business strategy and risk is managed early. What is change management?
Supportive, controlling, and directive PMOs differ mainly by authority, from guidance to direct ownership of delivery outcomes. MSP COURSES
Useful PMOs prioritise the portfolio using transparent criteria, balancing value, risk, and capacity constraints.Instructor-ledImportance of change managementSelect your preferred training course below:
Dashboards work best when paired with short narrative context that explains variance and prompts clear decisions.MSP Foundation course
Start with a clear charter and quick wins, then scale tools, training, and templates through continuous improvement. Change management principlesIT QUALIFICATIONS

What is a Project Management Office (PMO)?

If an organisation only wants to efficiently allocate resources to its different projects and to coordinate them, then employee engagement

Managing Successful Programmes. is also not required. Instead, the organisation would benefit from a project management office.Here are some reasons why change management is important.Managing Successful Programmes frameworkExternal factorsManaging Successful ProgrammesExternal factors play a big role in is based on three core program management concepts:organisational changePrinciples. Globalisation and the rapid developments in new digital solutions are forcing organisations to respond. Ignoring such external factors is likely to jeopardise your organisation’s success.
These are derived from lessons (both positive and negative) learned from previous programme experiences. They underpin the success of any transformational change.Nokia was once the biggest mobile phone company in the world, but it almost went out of business. That’s because it didn’t keep up with changes in mobile technologies. As a result, Nokia’s products didn’t appeal to consumers, and its market share rapidly declined.Governance themesMaking ideas succeed
Every organisation has different governance requirements. Governance themes allow the organisation to ensure the right leadership, delivery team, organization structures and controls are put in place, thereby giving the best chance for success.Many organisations use change management methodologies to enable ideas to succeed. Working alongside project managersTransformational flow
who deliver new capabilities into an organisation, This describes the programme lifecycle which provides a route through the programme from conception through to the delivery of the new capability, outcomes and benefits.change managersEnhance your skills with our expert-led courses
and change agents help ensure staff are able to fully utilise the new capabilities. Enabling cross-functional changes Almost every functional unit within a modern organisation relies on change management to enable it to: Align the change plan to the business’s overall strategy.Instructor-led
Improve internal and external services and requests.MSP Practitioner (with Foundation) courseTrack and resolve issues.
Engaging people with the change process£1,899 +vatA key part of
managing change in an organisation is to engage those people affected by a change initiative. Staff will be involved in the change process eventually, therefore communicating and engaging with staff about a change plan early helps lay the groundwork for its later success.
Preparing for organisational transition
Change managers

are often appointed to make organisational change go smoothly. They use

change management frameworks to make changes such as:Restructuring job roles.

Restructuring business processes.Implementing new technologies.Decreasing resistance to a change initiativeResistance is inevitable in any change initiative because people often find it unsettling being asked to work in new and different ways. So, change managers can often expect a denial reaction from staff. It takes time to overcome those reactions. When change managers

are transparent from day one, the less resistance they are likely to face.

from employees at every stage.Provide training and support

How ADKAR can revolutionise your change management strategy

Simon Buehring23 Feb 2026

Uncover the essentials of the ADKAR model to effectively manage change. Learn how to confidently guide your team through transitions. Continue reading to master change management strategies.