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Not sure which route to choose? If your employer already prefers one, it’s usually best to follow the same.
Overview
Scrum Masters help teams deliver better outcomes by enabling effective Scrum, removing barriers, and supporting continuous improvement. This course prepares you to step into the role with confidence.
What you will gain
- A clear understanding of Scrum roles, events and artifacts
- Practical facilitation techniques for Scrum events
- Tools for coaching, impediment removal and team improvement
- Confidence to support collaboration and predictable delivery
- Exam readiness for your chosen certification route
Who this course is for
- Aspiring Scrum Masters moving into the role for the first time
- Experienced Scrum Masters looking to formalise their knowledge
- Project managers working with Scrum Teams and agile delivery
- Team leads, delivery leads or agile coaches supporting Scrum
- Anyone expected to facilitate and improve Scrum ways of working
Benefits
Role clarity
Know what great Scrum Masters do day to day.
Practical facilitation
Run Scrum events confidently and keep them focused.
Better team flow
Learn how Scrum Masters help teams remove blockers and improve.
Real-world coaching
Use simple coaching techniques that work in busy environments.
Exam-ready learning
Build knowledge in a way that supports strong exam performance.
Recognised certification
Choose a route that fits your goals and employer expectations.
Delivery
This Scrum Master course is delivered as a live, instructor-led online classroom. You’ll learn with an expert trainer, practise techniques, and leave ready to apply Scrum in real teams.
Best for
Prerequisites
Duration
Delivery options
Exam included
Exam format
Qualification gained
Course
You’ll learn how Scrum works in practice and what Scrum Masters do to support teams - from facilitating events and improving collaboration to removing impediments and enabling continuous improvement.Learning outcomes:
Apply Scrum in real teams
Understand how Scrum fits together and how to support it in practice.
Facilitate Scrum events well
Plan and run events that are purposeful, time-boxed and productive.
Support continuous improvement
Use practical approaches to help teams inspect, adapt and improve.
Handle impediments and blockers
Identify issues early and help teams resolve them effectively.
Coach for better collaboration
Use simple coaching techniques to improve team dynamics and outcomes.
Prepare for certification
Build knowledge and confidence for your chosen Scrum Master exam route.
Curriculum
The Scrum Master courses cover all the topics of the Scrum Guide as required by the accreditation bodies.
Scrum fundamentals
- Scrum roles, events and artifacts
- How Scrum enables iterative delivery
- Scrum theory and principles in practice
The Scrum Master role
- Responsibilities and boundaries of the role
- Serving the Scrum Team and the wider organisation
- Common challenges and how to handle them
Facilitation and events
- Running effective Sprint Planning, Daily Scrum, Review and Retrospective
- Techniques for engagement and time-boxing
- Keeping events outcome-focused
Coaching and team effectiveness
- Coaching mindset and practical coaching tools
- Supporting collaboration and healthy team dynamics
- Encouraging accountability and transparency
Impediments, flow and improvement
- Identifying and removing impediments
- Supporting continuous improvement
- Practical techniques to help teams deliver more predictably
Scrum in organisations
- Working with stakeholders and leadership
- Supporting adoption and alignment
- Applying Scrum in real workplace contexts
Read more
Exam
Scrum.org Professional Scrum Master exam (PSM I)
- Style: Multiple-choice
- Questions: 80
- Pass mark: 85% (68/80)
- Duration: 60 minutes
- Materials allowed: Closed-book
- Prerequisites: None
- Exam registration: Obtained when attending the course
Scrum Alliance Certified ScrumMaster (CSM)
- Style: Multiple-choice
- Questions: 50
- Pass mark: 74% (37/50)
- Duration: 60 minutes
- Materials allowed: Closed-book
- Prerequisites: Completing CSM 2 day training course
- Exam registration: Obtained when attending the course
- Exam account: After attending the 2-day CSM course, you will receive a welcome email from Scrum Alliance that contains an account activation link. You have 90 days to complete the CSM test.
- Exam password: You receive a password to take the PSM1 certification exam by email. All students on this Scrum Master training are emailed a password upon completion of the course.
Your path to success
Learn
Trainer-led learning with practical examples and activities.
Practice
Apply concepts through exercises and scenario discussion.
Pass
Build confidence with exam-focused guidance and revision support.
99% pass rate
Our students consistently achieve top results - well above the national average.
Knowledge Train by numbers
25,000+
learners trained across the UK and beyond
20+
years delivering accredited project management training
4.9/5
average rating based on thousands of verified reviews
95%
of customers recommend our courses
15+
years of e-learning design expertise
30+
accredited trainers with 450+ years of combined experience
Trusted by professionals at
FAQs
Which Scrum Master certification route should I choose?
Scrum.org and Scrum Alliance are both widely recognised Scrum Master routes. In most cases, either is a good choice. If your organisation already has a preferred route (or colleagues already hold one), it’s usually best to follow that for consistency. If you’re booking as an individual, choose the route that best fits your learning preference and career goals – and if you’re unsure, we can help you decide.
Do Scrum Master qualifications follow the Scrum Guide?
Yes. The Scrum framework is defined by the Scrum Guide, and recognised Scrum Master qualifications are based on the same core roles, events and artifacts. The exam style and supporting materials can vary by awarding body, but the underlying Scrum knowledge is consistent.
Can I take this course if I’m new to agile?
Yes. This course teaches Scrum from the ground up and is suitable for people who are new to agile ways of working. If you want a lighter introduction before taking a role-based course, you can also start with Scrum Essentials.
Is this course suitable for project managers?
Yes. Many project managers take Scrum Master training when they move into agile delivery environments or work closely with Scrum Teams. The course is especially useful if you need to facilitate Scrum events, support team collaboration, and understand how Scrum delivery differs from traditional project approaches.
What’s included in the course price?
What’s included depends on the certification route you choose, but typically you’ll receive the live instructor-led training, course materials, and exam preparation support aligned to your route. Full inclusions are shown during booking, and we’ll confirm exactly what’s included before you enrol.
Do you offer private/team Scrum Master training?
Yes. We deliver Scrum Master training for organisations as private courses. This is ideal if you want consistent capability across a team or want the training aligned to your context. We can also advise on the best certification route for your organisation.
Can I study alongside a full-time job?
Yes. Many learners take this course alongside work. Instructor-led online training runs on scheduled dates, and you’ll be guided on how to prepare and revise efficiently alongside your day job. If you need a different schedule, team training may be a better fit.
Still have questions? Contact us by phone on 0207 148 5985, via live chat, email, or by completing the form below.
How to find us
Knowledge Train
20 Old Bailey, London, EC4M 7AN,
England, United Kingdom.
Call +44 (0)207 148 5985
Opening hours
Monday to Friday – 09:00 to 17:15
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Scrum Master Certification Overview
The Scrum Master Certification introduces professionals to the Scrum framework and Agile project management. It validates key knowledge for guiding teams, improving collaboration, and delivering successful projects in adaptive environments.
What Is Scrum Master Certification?
Scrum Master Certification is a globally recognised qualification that proves understanding of Agile principles, Scrum roles, and continuous improvement practices vital for effective project delivery.
Agile Scrum Master Certification Explained
The Agile Scrum Master Certification blends Agile philosophy with practical Scrum application, helping professionals adopt an iterative mindset and deliver value through teamwork.
How Agile And Scrum Work Together
Agile encourages flexibility and collaboration, while Scrum provides structure for managing work. Together they create transparency and accountability across project teams.
Scrum Master Certification Course Structure
The Scrum Master Certification course typically includes instructor-led classes, eLearning, and workshops designed to teach the Scrum framework and Agile leadership.
Curriculum And Learning Outcomes
Topics cover Agile fundamentals, Scrum events, product owner collaboration, and facilitation skills that support effective team management.
Scrum Master Certification Program Options
Several Scrum Master Certification program levels exist, from beginner to advanced, allowing learners to progress toward the Certified Scrum Professional designation.
Certified Scrum Master Vs Certified Scrum Professional
The Certified Scrum Master provides foundational knowledge, while the Certified Scrum Professional focuses on leadership, strategy, and mentoring within Agile teams.
Scrum Master Certification Training Benefits
Scrum Master Certification training enhances leadership, communication, and problem-solving skills, enabling professionals to guide Agile projects efficiently.
Corporate Training Opportunities
Corporate training programs incorporating Scrum Master Certification strengthen collaboration, improve productivity, and support organisational Agile transformation.
Scrum Master Exam And Preparation
The Scrum Master exam measures understanding of Agile frameworks, events, and roles. Practice exams help participants build confidence and assess readiness before certification.
How To Prepare For The Scrum Master Exam?
Review the Scrum Guide, complete mock tests, and study real-world scenarios to deepen understanding and ensure exam success.
Careers After Scrum Master Certification
Completing a Scrum Master Certification opens diverse career paths, including Agile Coach, Product Owner, and Project Manager roles across various industries.
Continuous Learning And Growth
Professionals often pursue advanced Agile certifications or management qualifications to expand expertise and maintain relevance in evolving workplaces.
Integrating Scrum Master Certification With Other Learning
Scrum Master Certification complements other qualifications such as PRINCE2 Agile or PMI-ACP, creating a balanced skillset for modern project management.
Choosing The Right Scrum Master Course
When selecting a Scrum Master course, evaluate instructor experience, curriculum quality, and accreditation to ensure the program aligns with career goals.