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  • APMG Change Management frequently asked questions (FAQs)Individual differences and human responses to change
  • Social neuroscience and what it can tell us about reactions to changeIs Knowledge Train accredited for APMG Change Management?
  • The change curve and phases of transition
  • Motivation, reward and punishment
Yes. Knowledge Train is an APMG Accredited Training Provider for Change Management. Why choose Knowledge Train over other course providers?

At Practitioner level, you apply your Foundation understanding of change leadership and teams to the scenario rather than simply recalling definitions.experienced change management professionals

  • The roles of sponsors, line leaders, change agents and change managers and APMG-certified trainers to help deliver our world-class training.
  • Leadership demands created by organisational changeOur instructor-led classroom classes are taught by the
  • Building, leading and maintaining effective change teamsbest change management trainers in the UK
  • Supporting collaboration and effective teamwork through change. Each is a training expert with years of experience working in change management. They help deliver a high quality of training you won’t find elsewhere!
If you’d like to try our instructor-led training and learn how we run our virtual classroom courses, give our team a call on +44 (0)207 148 5985 and we’ll find you a place on our next available course.

At Practitioner level, you apply your Foundation understanding of stakeholders and communication to the scenario rather than simply recalling definitions.

  • Stakeholder identification and analysis
  • Understanding stakeholder needs, influence and interests
  • Developing engagement approaches
  • Building communication strategiesShould I take an instructor-led or self-paced course?

At Practitioner level, you apply your Foundation understanding of work of the change manager to the scenario rather than simply recalling definitions. if:

  • Assessing the areas and severity of change impactYou can commit to a fixed classroom schedule
  • Considering change readinessYou’d like to earn your APM qualification as quickly as possible
  • Measuring progress and adoptionYou prefer face-to-face learning with a trainer
  • Supporting implementation and benefits realisationYou enjoy learning in a social environment with other students.
You should study through a self-paced online course

Use Foundation knowledge to decide how momentum can be created, monitored and sustained throughout a change initiative.You prefer to learn at your own pace.

  • Assess what may strengthen or weaken momentumShould I take a Change Management Foundation or Practitioner course?
  • Select actions that support continued adoption
  • Relate change progress to outcomes and benefits
The APMG Change Management Foundation course

Move beyond recognising learning needs to defining useful learning objectives and considering how people will build new competence.Professionals pursuing a Change Management Practitioner qualification.

  • Identify learning needs created by changeThe
  • Define learning objectivesAPMG Change Management Practitioner
  • Consider how instruction and learning support should be designed course is best suited for:
Aspiring change managers Key staff responsible for the design, development, and delivery of organisational change (including change project managers, senior responsible owners, operational line managers, and related roles).

Use listening, feedback and coaching principles to support people as they adapt.APMG Change Management Foundation qualification does not expire and is valid for life. APMG Change Management Practitioner qualification expires after 5 years. Candidates who pass the Practitioner exam are recognised as ‘Change Management Registered Practitioners’.

  • Active listeningMaintaining the ‘Registered Practitioner’ status must be done within 3-5 years by passing an APMG Change Management Re-registration exam which is the same format as the Practitioner exam but has fewer questions and lasts for 1.5 hours.
  • Constructive feedbackBeyond the 5-year period, you will be required to complete the full Practitioner exam again to be reinstated as a Change Management Registered Practitioner.
  • Coaching conversations and supportWhen do I receive my accreditaion in Change Management?

Recognise sources of conflict and choose responses that help maintain relationships and progress.AgilePM Practitioner

  • Identify likely causes of conflict exam results and qualifications will be given within
  • Consider different approaches to handling conflict3 working days
  • Select appropriate responses for the scenario of submitting your exam.
Your official APMG Change Management Foundation

Use facilitation to support co-design, co-creation and co-production where collaborative change is appropriate.Your official

  • Principles of collaborative changeAPMG Change Management Practitioner
  • Facilitation of groups and workshops exam results and qualifications will be given within
  • Balancing participation, direction and decision-making3 working days

Choose how you want to study of submitting your exam.

Instructor-led onlineWhen do I receive my manual?

  • Live online sessions over 2 days
  • Fixed scheduled dates
  • APMG-accredited trainerInstructor-led traditional classroom course students

  • If you live in the United Kingdom, you will receive your handbook via courier in a timely manner before the start of your virtual classroom course.Start anytime
  • 12 months' accessIf you live outside the UK, you will receive a digital copy of the handbook via email. You can still elect to receive a hard copy of the handbook, but you must pay an additional postage fee.
  • Study around work and other commitmentsHow can I prepare for my course?
  • Tutor support during access and for up to 3 months afterwards

Both formats include the official exam and certification.

Private instructor-led delivery can be arranged for organisations either live online or face-to-face. If you’ve enrolled in our instructor-led APMG Change Management class, we’ll provide introductory reading to help you familiarise yourself with basic terms and concepts before the course begins.Request a quote hereThis reading should take no more than 2-3 hours and provides a basic overview of some of the topics you’ll encounter on your first day of your class..When can I take my exam?

What to expect from the Practitioner exam

The Change Management Practitioner exam is designed to test application. You are given a change scenario and must use your understanding of the syllabus to decide which statements, actions or approaches are appropriate in that context.

QuestionsIf studying through an
80instructor-led APMG Change Management class
Pass mark, your instructor may set aside time during class to take the exams.
50%However, you are not obligated to sit your exams at this time and can book your exams whenever it is most convenient for you.
DurationIf you are studying using self-paced online training, you can choose to take your exam at any time within 12 months of purchase.
150 minutesIs there any homework?
Results
Same day
FormatDuring your
Scenario-based objective testinstructor-led APMG Change Management class
Materials, our trainers will assign you homework of 1-2 hours at the end of each day.
Open bookHomework may include reading assignments, quizzes, and other beneficial revision exercises.
PrerequisitesIf you are a student of an instructor-led virtual classroom course, you can take advantage of watching recordings of the training sessions for later review.
FoundationWhat is The Effective Change Manager’s Handbook?
Exam access
Online

The exam, demystifiedThe Effective Change Manager’s Handbook

The Practitioner exam is more application-focused, so candidates often want to understand how the scenario-based questions work, how to prepare effectively, what materials can be used, and what happens after the exam. This section covers those points in more detail. helps change managers understand the core principles, tools, and techniques of change management.

The handbook forms the basis of APMG Change Management. It is based on the comprehensive Change Management Body of Knowledge (CMBoK

FoundationThe guide details everything needed to define, practice, and introduce effective organisational change – from initial planning through to managing and sustaining gained benefits. is primarily about knowledge and understanding. Change Management Practitioner is about application. The open-book format does not remove the need to know the material, because the main challenge is deciding how the ideas apply to the scenario.Topics covered include:

Knowledge Train 20 Old Bailey, London, EC4M 7AN,

Registered Practitioner status is current for 5 years. To maintain that status, APMG requires candidates to pass the Change Management Re-Registration exam between years 3 and 5.Opening hours

Monday to Friday – 09:00 to 17:15 Get in touch

Your Practitioner certificate remains part of your record, but your Registered Practitioner status lapses. To regain Registered status after the 5-year period, APMG requires the full Change Management Practitioner exam to be retaken.

Name

You can take another attempt, but a free resit is not included in the Change Management Practitioner course. An additional exam fee applies.

Email

Provisional results are normally available immediately after the online exam, with official results confirmed through the APMG Candidate Portal.Submit

Why learners choose Knowledge Train

APMG-accredited Practitioner training

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Knowledge Train is an APMG Accredited Training Organisation for change management, so your Practitioner training is aligned with the official certification scheme and current v3 syllabus.

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Monitor progress: Track the changes and make adjustments as needed.nUsing these methods will help ensure a smooth change within your organisation."}},{"@type":"Question","name":"What are the common challenges in change management?","acceptedAnswer":{"@type":"Answer","text":"Common challenges in change management include:n- Resistance from employees: Reluctance to adopt new ways.n- Lack of clear vision: Not having a well-defined change strategy.n- Poor communication: Inadequate sharing of information.n- Insufficient resources: Lack of necessary tools or personnel.n- Inconsistent leadership: Unclear direction from those in charge.nRecognising these issues can help in creating strategies to overcome them."}},{"@type":"Question","name":"How to overcome resistance to change?","acceptedAnswer":{"@type":"Answer","text":"Overcoming resistance to change involves several strategies:n- Engage employees early: Involve them in the planning stages.n- Communicate clearly: Share the benefits and reasons for the change.n- Provide support: Offer training and resources to ease the transition.n- Address concerns: Listen to objections and respond to them.n- Highlight successes: Show positive results to build confidence.nUsing these tactics can reduce pushback and help with smoother implementation."}},{"@type":"Question","name":"How does Agile project management complement change management?","acceptedAnswer":{"@type":"Answer","text":"Agile project management complements change management by bringing flexibility and repeated steps. 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Practitioner exam preparation included

Your course includes structured preparation for the Change Management Practitioner exam, including scenario-based practice and mock exams to help you prepare for the applied assessment.

Support while you prepare for Practitioner

Tutor support is included with both instructor-led and self-paced Practitioner study, giving you access to help while you work through the course and prepare for the exam.

What learners say

®

Change Management Practitioner course costs £799+VAT for self-paced study and from £1,099+VAT for instructor-led online training. Both options include the Change Management Practitioner exam. Agile, RESILIA

® , and the Swirl logo are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved. AgilePM

Yes. The ®Foundation certificate are registered trademarks of Agile Business Consortium Limited. All rights reserved. The APMG International AgilePM and Swirl Device logo, APMG International AgileBA and Swirl Device Logo, APMG International Change Management and APMG International Better Business Cases and Swirl Device logo are trademarks of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. Better Business Cases™ is a trademark of Her Majesty’s Treasury. All rights reserved. DevOps Foundation is required before you can sit the Practitioner exam.®

is a registered mark of the DevOps Institute. “PMI”, “PMBOK ®

No. Change Management Practitioner-only does not include a separate digital study guide.

Yes. The Change Management Practitioner exam is open book and permits the official Change Management Study Guide.Search

Instructor-led Change Management Practitioner training takes 2 days. Self-paced study takes around 10 hours, with 12 months' access.

Yes. Your first Practitioner exam attempt is included. A resit is not included.Request a quote

The exam is more demanding than Foundation because it tests application to a scenario. Good preparation means understanding the syllabus, practising scenario-based questions and using the study guide efficiently.

Registered Practitioner status is current for 5 years, with re-registration required between years 3 and 5 to maintain it.



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