10 essential project management roles resource levellingSelect your preferred training course below:

techniques to balance workloads

Knowledge TrainFunctionalSubmitPMI COURSESMaintain a skills inventory to quickly identify and address skill gaps.<: Stabilise the organisation by embedding changes into everyday practice.PMI COURSES

19 Feb 2026 Select your preferred training course below:Improving communication

Always active Establish clear communication channels and protocols OUR VALUESPMI COURSESSchedule regular team meetings and stakeholder updates Our 6 core values are everything we do. They include:Select your preferred training course below:Utilise collaboration tools to facilitate information sharing.< of the need for changeSelect your preferred training course below: Integrity Ensuring clarity in project requirements DiversityPRINCE2 COURSESConduct thorough requirements gathering sessions with stakeholders

FairnessSelect your preferred training course below:Create detailed, unambiguous project specifications Quality Implement formal requirements review and approval process.< of how to change The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.InnovationAPM COURSESAdapting to changes Social responsibilitySelect your preferred training course below:Stay informed of potential changes within the organisation Build flexibility into

SOCIAL RESPONSIBILITYAGILE PROJECT MANAGEMENT COURSESproject plans< to sustain changeAGILE PROJECT MANAGEMENT COURSES Some of the charities we have helped over the years:Select your preferred training course below: to accommodate operational shifts Preferences Develop contingency plans for significant operational disruptions. PRINCE2 AGILE COURSESBy following these tips, you can avoid most of the common pitfalls that can cause problems in your projects. Keep in mind that risk management is a continuous process. It is important to revisit the steps in this process as you continue with your project. Select your preferred training course below:Best practices for effective risk management

Proactive approach to risk identification Preferences BUSINESS CASE COURSESTry to spot potential risks at the start of a Select your preferred training course below:project AWARDS Ask team members to raise red flags as soon as possible<: Foster open communication, involve employees in decision-making, and provide adequate support. We don’t go seeking awards, but here are two of the awards we have received for our training.AGILE COURSESLook at past data and apply any relevant lessons learnt. Select your self-paced training course topic.Regular risk assessmentCopied! Hold <

Key takeaways Request a quoteAGILE PROJECT MANAGEMENT COURSESregular check-ins to review

Clear role boundaries and strong collaboration improve delivery, governance, and outcomes. Select your preferred training course below: identified risks and their status

• The project manager integrates scope, budget, schedule, risks, and communication to keep delivery on track.The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Re-evaluate risks as the project progresses and circumstances change
• The project sponsor secures funding, removes obstacles, and owns accountability for business value. PRINCE2 AGILE COURSESRevise risk mitigation plans as necessary.<: Without executive support, initiatives may falter.PRINCE2 AGILE COURSES
• Team members deliver quality work and share progress early to prevent issues compounding. Select your preferred training course below:Stakeholder involvement in risk management< Select your preferred training course below:
• Assistant PMs, coordinators, and administrators reduce operational load through delegation, tracking, and documentation. +44 (0)207 148 5985 Include stakeholders in identifying and assessing risks
• Senior PMs and project directors align initiatives to strategy, optimise resources, and manage cross-project risk. SCRUM COURSESKeep stakeholders informed of risk management plans and progress
• Consultants and governance frameworks strengthen standards, oversight, and continuous improvement.Statistics[email protected]Select your preferred training course below:Seek stakeholder input on risk mitigation strategies.

Continuous learning and improvement<: Change may conflict with existing organisational culture.

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• OUR VALUES
• Our 6 core values are everything we do. They include:
• Integrity
• Diversity

FairnessQualityInnovation

Social responsibility

SOCIAL RESPONSIBILITYSome of the charities we have helped over the years:

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• Change management certification: What it is, and how to get certified<

Knowledge Train<19 Feb 2026

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• Change management certification validates your expertise in guiding organisational change. Explore leading certifications, their benefits, costs, and how to get qualified.
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• The essentials of Lewin’s change model for successful change management<
• Simon Buehring<

19 Feb 2026

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• Start with ITIL v3 Foundation, which introduces service management and the ITIL lifecycle and awards 2 credits.
• ITIL Practitioner focuses on applying ITIL and CSI, is open book, and awards 3 credits.

Intermediate modules build specialist knowledge and help you accumulate credits towards Expert level.ITIL Expert requires 22 credits and passing the MALC exam to prove integrated, real-world capability.ITIL Master is experience-based, requires Expert plus five years in senior ITSM roles, and is assessed via practical assignments.

• Contents

Contents

Introduction

Studying for ITIL v3

• ITIL v3 certification levels

Transition from ITIL v3 to ITIL 4 What’s the cost of ITIL v3 certification?To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.

• ITIL v3 certification path infographic
• IntroductionKnowledge Train Ltd is an Introducer Appointed Representative of NewDay Cards Ltd for the Newpay finance product provided by NewDay Ltd. NewDay Cards Ltd acts as a credit broker, not a lender. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. Finance available from other lenders is not covered by this arrangement. NewDay Ltd and Newday Cards Ltd are authorised and regulated by the Financial Conduct Authority (ref nos 690292 and 682417 respectively).
• This article describes ITIL v3 certification and the ITIL v3 certification path.

In 2019, AXELOS, the owner of ITIL released ITIL 4. For more information about ITIL 4 or ITIL 4 certification, click one of these buttons:

• FunctionalEnhance your skills with our expert-led courses
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• Instructor-led

FunctionalITIL 4 Foundation course

Always active £1,599 +vat

ITIL v3 certification levels Functional

To gain ITIL v3 certification requires you to pass examinations at the following levels:

1. ITIL v3 Foundation certification

To start your ITIL certification journey, you must start with The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.

ITIL Foundation

. This certification serves as an introduction to Functional

ITIL

and covers these topics: Always active

Service management as a practice;Statistics

The ITIL service lifecycle;