Duration

Lessons learned process

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Key takeaways

Define the BAU baseline and a small set of SMART objectives to clarify the need and desired outcomes.Appraise a longlist and shortlist of options using social cost benefit or cost effectiveness analysis, including risk and optimism bias.

Align procurement strategy and specifications to the strategic and economic cases, and feed cost and risk updates back into the analysis.

Separate social value from affordability by treating economic and financial cases as complementary, not interchangeable.Prove deliverability with clear governance, milestones, resources, and live risk and benefits registers with monitoring plans.

Contents

What is the Five Case Model?

Benefits of using the Five Case Model

This article provides an overview of the 5 Case Model, its benefits, and how it can be applied in real-world business cases. To learn in detail how to use the 5 Case Model develop business cases,

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£699 +vatWhat is the Five Case Model?The 5 Case Model

is a crucial framework for efficiently utilising public resources and making informed decisions. It encompasses five different perspectives or “cases” that should be considered and evaluated together, rather than in isolation, to ensure a well-rounded and thorough analysis. These 5 dimensions include policy, analytical, commercial, financial, and delivery considerations.

Effective implementation of the 5 Case Model requires collaboration between different professionals within the public service, including policy, analytical, commercial, financial, and delivery specialists. By working together from the outset, these professionals can avoid siloed thinking and ensure that all relevant perspectives are considered.The 5 Case Model provides a comprehensive and flexible thinking framework that can accommodate the unique features of any investment or spending proposal. It accounts for a wide range of considerations, including objectives to be achieved, legal, regulatory, and ethical constraints, and more. Rather than inventing a new framework for each proposal, the Five Case Model provides a universal approach that can be tailored to suit the needs of any situation.Let’s now look at each of the 5 dimensions in a little more detail.

Strategic dimension

The

dimension

of the 5 Case Model is crucial in determining the “business as usual” scenario, which provides a benchmark against which proposed changes can be compared. This understanding must be quantified and well-defined, even when continuing without changes is not a viable option.

SMART objectivesIn the strategic dimension, external constraints and dependencies are considered, such as legal, ethical, political, and technological factors, as well as necessary infrastructure that is beyond the control of the proposal. The proposal’s expected outcome is defined by a small number of

SMART

RationaleThe objectives must reflect the rationale for the proposal and be expressed in terms of the expected change in service provision, expressed numerically. This helps in refining the objectives and enables them to be monitored and evaluated effectively. The programme objectives should directly align with the proposal’s objectives, providing a clear understanding of the expected outcomes.

Strategic assessment

The first step in any proposal, whether it be strategic, portfolio, program, or project-based, is the strategic assessment. This evaluation compares the current situation, also known as “business as usual” (BAU), to the desired outcome, as outlined by the SMART objectives. The difference between BAU and the SMART objectives highlights the business needs that must be addressed. A comprehensive understanding of how these business needs can be met and the SMART objectives achieved is crucial.Policy fit

The proposal must also consider its fit with public policy and any potential impacts on other public bodies’ operations, responsibilities, or budgets. Effective and efficient delivery of public services requires consultation and collaboration between public bodies to avoid waste and inefficiencies.

Project management lessons learned infographic

Align procurement strategy and specifications to the strategic and economic cases, and feed cost and risk updates back into the analysis.

This article provides an overview of the 5 Case Model, its benefits, and how it can be applied in real-world business cases. To learn in detail how to use the 5 Case Model develop business cases,

will teach you how to apply the Five Case Model in practice.

£1,199 +vat

of the 5 Case Model is crucial in determining the “business as usual” scenario, which provides a benchmark against which proposed changes can be compared. This understanding must be quantified and well-defined, even when continuing without changes is not a viable option.

Strategic assessment

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