ITIL v3 certificationMSP

IntroductionP3O COURSES

This article describes ITIL v3 certification and the ITIL v3 certification path.Select your preferred training course below:

In 2019, AXELOS, the owner of ITIL released ITIL 4. For more information about ITIL 4 or ITIL 4 certification, click one of these buttons:

Studying for ITIL v3

You can study for BCS BUSINESS ANALYSIS COURSESITIL v3 certificationSelect your preferred training course below: by either:

• attending classroom courses; or,AGILE BUSINESS ANALYSIS COURSES
• attending virtual classes via live online training; or,Select your preferred training course below:
• by self-studying with an ITIL Foundation online courseCHANGE MANAGEMENT QUALIFICATIONS.Select your preferred qualification.

ITIL v3 certification levels

To gain ITIL v3 certification requires you to pass examinations at the following levels:APMG CHANGE MANAGEMENT COURSES

1. ITIL v3 Foundation certificationSelect your preferred training course below:

To start your ITIL certification journey, you must start with ITIL FoundationPROGRAMME MANAGEMENT QUALIFICATIONS. This certification serves as an introduction to Select your preferred qualification.ITIL and covers these topics:MSP COURSES

• Service management as a practice;Select your preferred training course below:
• The ITIL service lifecycle;
• Generic concepts and definitions;PMI COURSES
• Key principles and models;Select your preferred training course below:
• Selected processes;
• Selected functions;PMI COURSES
• Selected roles;Select your preferred training course below:
• Technology and architecture;
• Competence and training.PRINCE2 COURSES

They can enrol in a classroom or Select your preferred training course below:online course . To gain APM COURSESITIL Foundation certificationSelect your preferred training course below: they must pass the ITIL Foundation examAGILE PROJECT MANAGEMENT COURSES.Select your preferred training course below:

If you become ITIL certified at Foundation level, you can then consider pursuing higher ITIL certifications.

ITIL Foundation is worth 2 credit points.PRINCE2 AGILE COURSES

2. ITIL v3 Practitioner certificationSelect your preferred training course below:

ITIL Practitioner certification teaches you how to apply the ITIL framework. It does it by:

• Explaining the Continual Service Improvement (CSI) approach to structure improvement initiatives;BUSINESS CASE COURSES
• Covering three key areas crucial for improvement initiatives:Select your preferred training course below:
  1. Organizational Change ManagementAGILE COURSES;Select your self-paced training course topic.
  2. Measurement and Metrics;
  3. Communication.AGILE PROJECT MANAGEMENT COURSES

ITIL v3 Foundation or an ITIL 4 Foundation certificate is a perquisite for the ITIL Practitioner exam. ITIL Practitioner is not a prerequisite for the ITIL v3 Intermediate level certifications.Select your preferred training course below:

The ITIL Practitioner examination is open book and consists of multiple-choice questions based on a scenario.

ITIL Practitioner is worth 3 credit points.PRINCE2 AGILE COURSES

3. ITIL v3 Intermediate certificationsSelect your preferred training course below:

Intermediate levels come in two sets of modules:

• Service Lifecycle Modules (worth 3 credit points each):SCRUM COURSES
  1. Service Strategy (SS);Select your preferred training course below:
  2. Service Design (SD);
  3. Service Transition (ST);LEAN SIX SIGMA COURSES
  4. Service Operation (SO);Select your preferred training course below:
  5. Continual Service Improvement (CSI).
• Service Capability modules (worth 4 credit points each):BUSINESS ANALYST COURSES
  1. Operational Support and Analysis (OSA);Select your self-paced training course topic.
  2. Planning, Protection and Optimization (PPO);
  3. Release, Control and Validation (RCV);BCS BUSINESS ANALYST COURSES
  4. Service Offerings and Agreements (SOA).Select your preferred training course below:

ITIL intermediate certifications are a stepping stone from either Foundation or Practitioner and enable you to get sufficient credit points to gain Expert certification.

Transition from ITIL v3 to ITIL 4

There is no transition module to AIPGF COURSESITIL 4 FoundationSelect your preferred training course below: if you are already an ITIL v3 Foundation certificate holder. You must study ITIL 4 Foundation to become familiar with the new version.

AXELOS has designed an ITIL Managing Professional Transition Module. It is designed for ITIL v3 candidates who are ITIL Experts. Candidates who have achieved 17 credits from across the v3 scheme are included too.AI WORKSHOPS

What’s the cost of ITIL v3 certification?Select your preferred workshop below:

Studying for ITIL certificationKnowledge Train is a PRINCE2 Accredited Training Organization.