All certification courses are now available as either virtual classroom training or as self-paced online courses.

Change management model – ADKAR® - with infographic

By Simon Buehring on 30 Mar 2020

Change management model – ADKAR®


Jeff Hiatt is an entrepreneur who created the ADKAR® model. This resulted from his research into business process restructuring. He believed that the key for successful change was the human factor.

A company called Prosci® has adopted Hiatt’s model. It helps with the application of this technique in organisations. (Prosci® and ADKAR® are registered trademarks of Procsi Inc.)

The stages for the ADKAR® model are:

  • Awareness of the need to change;
  • Desire to participate in and support the change;
  • Knowledge of how to change;
  • Ability to implement the change;
  • Reinforcement to sustain the change.

This model targets individuals during the change process. The Adkar change management model is covered in detail on these Change Management courses.


Change management model: ADKAR.

This site uses cookies to enhance your user experience. Please read our cookie policy for more information

I understand