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Change management model – ADKAR® - with infographic

By Simon Buehring on 30 Mar 2020

Change management model – ADKAR®

 

Jeff Hiatt is an entrepreneur who created the ADKAR® model. This resulted from his research into business process restructuring. He believed that the key for successful change was the human factor.

A company called Prosci® has adopted Hiatt’s model. It helps with the application of this technique in organisations. (Prosci® and ADKAR® are registered trademarks of Procsi Inc.)

The stages for the ADKAR® model are:

  • Awareness of the need to change;
  • Desire to participate in and support the change;
  • Knowledge of how to change;
  • Ability to implement the change;
  • Reinforcement to sustain the change.

This model targets individuals during the change process. The Adkar change management model is covered in detail on these Change Management courses.

Infographic

Change management model: ADKAR.

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