Key takeaways
Change management improves how organisations plan, lead, and sustain change.
- Change management helps organisations understand why change happens and how to overcome resistance to it.
- Effective practice links change drivers to governance, and sets clear roles, skills, and activities for leaders and teams.
- Change is implemented by a wider group, including project, programme, and operational managers, not only change managers.
- Change managers coach leaders, embed change activities into plans, and track benefits to measurable business outcomes.
- Certification improves stakeholder engagement, reduces failure risk, and builds more effective change teams.
- Foundation builds understanding, while Practitioner focuses on applying techniques, with no prerequisites to start.


Knowledge Train . In this interview, Jumoke explains what change management means for an organization, who manages change, and the benefits gained from change management training .
Read on to learn how effective change management techniques will help you and your organization.
Interview with Jumoke Ogunbekun
Please introduce yourself
My name is Jumoke and I am one of the trainers at Knowledge Train.
What is change management?
Change management helps you overcome the challenges posed when introducing change into an organisation. This can include any sort of change, from moving offices to the adoption of a new piece of software. Basically, anything that differs from the status quo. Change managers must be able to understand why and how change happens and how to overcome resistance to change.
Please give examples of organizational change
The practice of change management includes:
- Moving offices
- Adopting some new software
- Company re-organisation
- Improving company processes
- Merging organizations together
e Management Practitioner?
Anyone involved in project management or programme management . Project sponsors, change champions within organisations, such as heads of department and business change managers who are responsible for managing change in an organisation. Anyone working in a programme office who is responsible for teams that are undergoing change in their businesses.
Which other qualifications are useful alongside Change Management?
PRINCE2 and project, programme and portfolio management courses all go well with Change Management because they all address change initiatives.
Will Change Management training help people work more efficiently?
Yes, it will. This is because it helps you to better understand who is impacted by change. This will give change managers a better chance of managing the change successfully.
Can Change Management training help someone’s career?
Yes, I believe so. This is because it helps you understand the attitude of people when it comes to any type of organisational change and how to better communicate with people. This will certainly help you when applying for jobs in this field.
What’s it like as a trainer in Change Management?
I find the Change Management courses very interesting because it really relates to the understanding of people. There are two aspects to the training. One is the theory, which is based upon on any change theory. The other is technical, which is based on processes used when handling change.
Both aspects offer different areas to the qualification. This helps students understand different types of people and organisations, and how to handle them. Both are needed for change to be successful.
After Change Management training, what’s the next step?
Students can get a job as a change agent or assisting a program office in stakeholder engagement. The Change Management qualification goes well alongside other certificates in programme or portfolio management and sets you apart to get a better paid job. So far, there’s not a huge number of change professionals with qualifications, so to get a qualification now will put you ahead of the queue.
