Change management modelsThe technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.

Key takeawaysStatistics

Different change models suit different scales of change and different human impacts.

• Use Lewin’s three stages to frame straightforward organisational change from start to stabilisation.
• Apply Kotter’s eight steps when coordinating large, complex transformation programmes.
• Use Senge’s systems view to understand how change spreads and affects individual staff over time.
• Borrow Satir and Kubler Ross to anticipate emotional responses and reduce disruption during change.
• Use ADKAR to diagnose and build individual readiness through Awareness, Desire, Knowledge, Ability, and Reinforcement.
• Apply McKinsey 7-S to align key organisational elements and track progress and issues clearly.