Key takeaways Courses
Business analysis techniques help turn unclear needs into actionable change. PROJECT MANAGEMENT
- Use structured models to uncover root problems in systems, software, and processes. PRINCE2
- Apply holistic frameworks such as 7-S and POPIT to check both tangible and cultural factors.Functional®
- Use SWOT, PESTLE, and MOST to connect internal capabilities with external drivers and strategy. Foundation
- Use CATWOE to surface different stakeholder viewpoints before deciding solutions. Always active Learn the fundamentals of the PRINCE2 method.
- Use SMART, fishbone diagrams, and mind maps to define clear requirements and explore causes and options. Practitioner
8. Fishbone diagramsPROGRAMME MANAGEMENT
A Fishbone diagram is a problem analysis technique. It helps understand the basic causes of a business problem. Sometimes the root cause of the problem may be obvious. At other times, only the symptoms may appear.MSP
Read more about ®Fishbone diagramsFoundation and see the colour infographic here.Learn the fundamentals of programme management.
9. Mind mapsPractitioner
Mind maps are useful tools for brainstorming. Their simple visual form highlights connections between ideas and topics. They can help identify problems and solutions.Includes Foundation & Practitioner combined option.
Read more about INFORMATION TECHNOLOGY (IT)Mind mapsITIL and see the colour infographic here.®