Workshops course
Self-paced

Build your confidence with the Workshops course

Essential tools for leading productive workshops

Gain the skills to plan, run and evaluate workshops that drive business results. This focused course covers frameworks, best practice, and practical steps you can use straight away. Ideal for anyone needing to lead or contribute to effective collaborative sessions at work.

Get this course and hundreds more as part of the Business Learning Library™.
Business Analysis Learning Library™ course details

Details

Learning outcomes

  • Understand the role of workshops in business analysis and requirements gathering.
  • Identify the seven elements of an effective workshop.
  • Structure workshops using an eight-part framework, from intro to wrap-up.
  • Distinguish between training, strategy, consultation, and innovation workshops.
  • Follow a four-step process for planning and delivering successful sessions.
  • Evaluate outcomes and report on workshop effectiveness using clear metrics.

Curriculum

  • Workshops defined: purpose, evolution, and use in business analysis.
  • Key components: objectives, participants, agenda, facilitator, resources, venue, follow-up.
  • Workshop structure: introduction, warm-up, content, exercises, breaks, Q&A, evaluation, close.
  • Types of workshops and when to use them in your organisation.
  • Step-by-step: planning, preparing, running, and following up your workshop.
  • Measuring success: gathering feedback and reporting outcomes for impact.

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Business Analysis Learning Library™ online self-paced courses

Business Analysis Learning Library™ courses

Explore business analysis topics

Our courses are grouped by core business analysis skills, people and process tools, and practical techniques for workplace success.

Core frameworks and planning

  • Professional Development Plan
  • PESTLE Analysis
  • VMOST Analysis
  • Growth Share Matrix
  • Balanced Scorecard
  • Performance Measurement (Objectives, CSFs, KPIs, Targets)
  • SWOT Analysis
  • POPIT Model.

Practical analysis tools

  • Interviews
  • Mind Maps
  • Fishbone Diagrams
  • Power/Interest Grid
  • RACI Matrix
  • CATWOE Analysis
  • DMAIC Approach
  • Gap Analysis
  • McKinsey 7S Model.

Business case and requirements

  • Structure and Contents of a Business Case
  • Requirements Engineering Framework
  • Delivery Lifecycles.

Engagement and research methods

  • Observation
  • Workshops
  • Scenarios
  • Prototyping
  • User Role Analysis
  • Surveys
  • Document Analysis.
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Business Analysis Learning Library™ benefits

Benefits

Why choose the Business Learning Library™

Build your expertise with courses designed for business analysts, HR, team leaders, managers, and organisational development professionals. Stay ahead in your field with practical, self-paced courses that fit your schedule.

  • Learn skills you can use straight away to solve real business challenges.
  • Earn digital badges to show your achievements and strengthen your CV.
  • Stay adaptable and improve your decision-making with proven business analysis tools.
  • Grow your confidence in workforce planning and team management.
  • Get fresh insights whether you’re new to business analysis or developing your expertise.
Business Analysis accreditation

Other business analysis courses

Browse a full list of accredited Business Analysis courses.

Check out options for BCS Business Analyst certification.

Start your business analyst career with BCS Business Analysis Foundation.

Progress your career towards the BCS International Diploma in Business Analysis and develop your skills in any of the following areas:

Business analysis Certificate

Certificate

Get recognised for your achievement

Complete this course and earn a digital certificate through Accredible. Share your certificate online, add it to your CV, and show your expertise with a trusted, verifiable credential.

How to find us

20 Old Bailey, London, EC4M 7AN,
England, United Kingdom.

Call +44 (0)207 148 5985

Opening hours

Monday to Friday – 09:00 to 17:15

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