Build clarity and accountability with the RACI Matrix course

Details

Learning outcomes

• Understand what the RACI Matrix is and how it supports accountability in projects.
• Identify the four key roles: Responsible, Accountable, Consulted, and Informed.
• Follow a five-step method to build and use a RACI Matrix effectively.
• See the benefits of better role clarity, faster decisions, and improved resource use.
• Spot and address common pitfalls and challenges in RACI implementation.

Curriculum

• Introduction: what the RACI Matrix is, where it came from, its variations and common uses.
• Exploring roles: what each role means and how to assign them.
• How to create a RACI Matrix: step-by-step guidance from task listing to final sign-off.
• Avoiding mistakes: practical tips for overcoming challenges and resolving confusion.
• Business impact: how RACI brings clarity and strengthens team accountability.
• Case study: see the RACI Matrix used in a UK software project’s daily operations.

Benefits

Why choose the Business Learning Library™

Build your expertise with courses designed for business analysts, HR, team leaders, managers, and organisational development professionals. Stay ahead in your field with practical, self-paced courses that fit your schedule.

• Learn skills you can use straight away to solve real business challenges.
• Earn digital badges to show your achievements and strengthen your CV.
• Stay adaptable and improve your decision-making with proven business analysis tools.
• Grow your confidence in workforce planning and team management.
• Get fresh insights whether you’re new to business analysis or developing your expertise.

Certificate

Get recognised for your achievement

Complete this course and earn a digital certificate through Accredible. Share your certificate online, add it to your CV, and show your expertise with a trusted, verifiable credential.