Gap Analysis course
Self-paced

Master the essentials of Gap Analysis

Quickly spot business gaps and drive improvement

Gap Analysis gives you a clear way to identify where your business stands and where it needs to be. This short online course shows you proven steps and tools so you can pinpoint gaps, make practical plans, and support better business decisions.

Get this course and hundreds more as part of the Business Learning Library™.
Business Analysis Learning Library™ course details

Details

Learning outcomes

  • Understand what gap analysis is and why it matters in business settings.
  • Recognise the key elements: current state, target state, and how to identify gaps.
  • Follow a structured process for carrying out gap analysis and planning improvements.
  • Apply best practices for ongoing review, stakeholder involvement, and aligning analysis with business goals.
  • Tackle common challenges in gap analysis with clear strategies for change and communication.

Curriculum

  • What gap analysis is, its purpose, and importance in strategic planning across industries.
  • Core elements: current and future state, gap identification, and main frameworks such as SWOT and 7S.
  • Step-by-step practical process: set objectives, assess the business, identify gaps, and plan action with templates and examples.
  • Key analysis tools: quantitative and qualitative methods, benchmarking, and interpreting data for better decisions.
  • Solving challenges: stakeholder engagement, resource management, and clear communication.
  • Keeping gap analysis effective: regular reviews, cultural alignment, and measuring progress with KPIs.

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Business Analysis Learning Library™ online self-paced courses

Business Analysis Learning Library™ courses

Explore business analysis topics

Our courses are grouped by core business analysis skills, people and process tools, and practical techniques for workplace success.

Core frameworks and planning

  • Professional Development Plan
  • PESTLE Analysis
  • VMOST Analysis
  • Growth Share Matrix
  • Balanced Scorecard
  • Performance Measurement (Objectives, CSFs, KPIs, Targets)
  • SWOT Analysis
  • POPIT Model.

Practical analysis tools

  • Interviews
  • Mind Maps
  • Fishbone Diagrams
  • Power/Interest Grid
  • RACI Matrix
  • CATWOE Analysis
  • DMAIC Approach
  • Gap Analysis
  • McKinsey 7S Model.

Business case and requirements

  • Structure and Contents of a Business Case
  • Requirements Engineering Framework
  • Delivery Lifecycles.

Engagement and research methods

  • Observation
  • Workshops
  • Scenarios
  • Prototyping
  • User Role Analysis
  • Surveys
  • Document Analysis.
Read more
Business Analysis Learning Library™ benefits

Benefits

Why choose the Business Learning Library™

Build your expertise with courses designed for business analysts, HR, team leaders, managers, and organisational development professionals. Stay ahead in your field with practical, self-paced courses that fit your schedule.

  • Learn skills you can use straight away to solve real business challenges.
  • Earn digital badges to show your achievements and strengthen your CV.
  • Stay adaptable and improve your decision-making with proven business analysis tools.
  • Grow your confidence in workforce planning and team management.
  • Get fresh insights whether you’re new to business analysis or developing your expertise.
Business Analysis accreditation

Other business analysis courses

Browse a full list of accredited Business Analysis courses.

Check out options for BCS Business Analyst certification.

Start your business analyst career with BCS Business Analysis Foundation.

Progress your career towards the BCS International Diploma in Business Analysis and develop your skills in any of the following areas:

Business analysis Certificate

Certificate

Get recognised for your achievement

Complete this course and earn a digital certificate through Accredible. Share your certificate online, add it to your CV, and show your expertise with a trusted, verifiable credential.

How to find us

20 Old Bailey, London, EC4M 7AN,
England, United Kingdom.

Call +44 (0)207 148 5985

Opening hours

Monday to Friday – 09:00 to 17:15

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