Boost your problem-solving with Fishbone Diagrams

Details

Learning outcomes

• Understand what Fishbone Diagrams are and how they expose root causes.
• Identify and use key diagram parts: head, spine, bones, and sub-causes.
• Follow a structured method to build and use Fishbone Diagrams effectively.
• Avoid common mistakes and combine Fishbone Diagrams with other analysis tools.
• Set up ways to measure, monitor, and review solutions for lasting results.

Curriculum

• Background: how Fishbone Diagrams were developed and why they’re used in business.
• Diagram structure: head, spine, bones, sub-causes, and layout best practices.
• Category frameworks: 6 Ms, 4 Ss, and 4 Ps for different industry needs.
• Step-by-step guide: define the problem, map causes, review and refine your analysis.
• Teamwork: effective brainstorming, facilitation tips, and avoiding bias.
• Integration: using Fishbone Diagrams with 5 Whys, SWOT, Pareto, and relevant tools.
• Tracking progress: setting KPIs and ensuring continuous improvement over time.

Benefits

Why choose the Business Learning Library™

Build your expertise with courses designed for business analysts, HR, team leaders, managers, and organisational development professionals. Stay ahead in your field with practical, self-paced courses that fit your schedule.

• Learn skills you can use straight away to solve real business challenges.
• Earn digital badges to show your achievements and strengthen your CV.
• Stay adaptable and improve your decision-making with proven business analysis tools.
• Grow your confidence in workforce planning and team management.
• Get fresh insights whether you’re new to business analysis or developing your expertise.

Certificate

Get recognised for your achievement

Complete this course and earn a digital certificate through Accredible. Share your certificate online, add it to your CV, and show your expertise with a trusted, verifiable credential.