DMAIC Approach course
Self-paced

Boost your process improvement skills with the DMAIC Approach course

Master the structured method for quality and efficiency

Understand the DMAIC Approach—a key method in Six Sigma—for tackling process problems and driving better results. Learn each stage, real-world application, and proven tools in a focused, accessible course that fits your schedule.

Get this course and hundreds more as part of the Business Learning Library™.
Business Analysis Learning Library™ course details

Details

Learning outcomes

  • Understand DMAIC as a step-by-step method for process improvement.
  • Recognise the purpose and main activities in each of the five DMAIC phases.
  • Use DMAIC tools to solve problems and optimise processes.
  • Apply DMAIC effectively and avoid common mistakes in real situations.
  • Support long-term improvement with leadership and technology.
  • Use DMAIC to enhance quality, cut costs, and improve customer satisfaction.

Curriculum

  • DMAIC overview: what it is, how it started, and its value in process improvement.
  • Deep dive into Define, Measure, Analyse, Improve, and Control phases—goals, key actions, and practical tools.
  • Step-by-step guide for putting DMAIC into practice, including tips to avoid common errors.
  • Keeping improvements going: monitoring, leadership support, and culture change.
  • Practical use of technology and best practices for sustainable process success.

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Business Analysis Learning Library™ online self-paced courses

Business Analysis Learning Library™ courses

Explore business analysis topics

Our courses are grouped by core business analysis skills, people and process tools, and practical techniques for workplace success.

Core frameworks and planning

  • Professional Development Plan
  • PESTLE Analysis
  • VMOST Analysis
  • Growth Share Matrix
  • Balanced Scorecard
  • Performance Measurement (Objectives, CSFs, KPIs, Targets)
  • SWOT Analysis
  • POPIT Model.

Practical analysis tools

  • Interviews
  • Mind Maps
  • Fishbone Diagrams
  • Power/Interest Grid
  • RACI Matrix
  • CATWOE Analysis
  • DMAIC Approach
  • Gap Analysis
  • McKinsey 7S Model.

Business case and requirements

  • Structure and Contents of a Business Case
  • Requirements Engineering Framework
  • Delivery Lifecycles.

Engagement and research methods

  • Observation
  • Workshops
  • Scenarios
  • Prototyping
  • User Role Analysis
  • Surveys
  • Document Analysis.
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Business Analysis Learning Library™ benefits

Benefits

Why choose the Business Learning Library™

Build your expertise with courses designed for business analysts, HR, team leaders, managers, and organisational development professionals. Stay ahead in your field with practical, self-paced courses that fit your schedule.

  • Learn skills you can use straight away to solve real business challenges.
  • Earn digital badges to show your achievements and strengthen your CV.
  • Stay adaptable and improve your decision-making with proven business analysis tools.
  • Grow your confidence in workforce planning and team management.
  • Get fresh insights whether you’re new to business analysis or developing your expertise.
Business Analysis accreditation

Other business analysis courses

Browse a full list of accredited Business Analysis courses.

Check out options for BCS Business Analyst certification.

Start your business analyst career with BCS Business Analysis Foundation.

Progress your career towards the BCS International Diploma in Business Analysis and develop your skills in any of the following areas:

Business analysis Certificate

Certificate

Get recognised for your achievement

Complete this course and earn a digital certificate through Accredible. Share your certificate online, add it to your CV, and show your expertise with a trusted, verifiable credential.

How to find us

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England, United Kingdom.

Call +44 (0)207 148 5985

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Monday to Friday – 09:00 to 17:15

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