CATWOE Analysis course: Tackle business problems with confidence

Details

Learning outcomes

• Understand how CATWOE helps analyse stakeholder views and business problems.
• Break down the six elements: Customers, Actors, Transformation, Worldview, Owner, Environment.
• Follow a ten-step method to apply CATWOE for problem-solving.
• Use evaluation techniques to measure, monitor, and improve your analysis.
• Spot common mistakes and apply CATWOE successfully in different business settings.

Curriculum

• What CATWOE is, where it comes from, and its use in business analysis.
• In-depth look at Customers, Actors, Transformation, Worldview, Owner, Environment.
• Ten-step CATWOE process: from defining problems to creating solutions with ready-to-use templates.
• How to assess CATWOE outcomes using KPIs, ongoing monitoring, and improvement tools.
• Dealing with typical challenges: misidentifying stakeholders, missing context, and more.
• Case studies: see CATWOE in action across banking, construction, and other sectors.

Benefits

Why choose the Business Learning Library™

Build your expertise with courses designed for business analysts, HR, team leaders, managers, and organisational development professionals. Stay ahead in your field with practical, self-paced courses that fit your schedule.

• Learn skills you can use straight away to solve real business challenges.
• Earn digital badges to show your achievements and strengthen your CV.
• Stay adaptable and improve your decision-making with proven business analysis tools.
• Grow your confidence in workforce planning and team management.
• Get fresh insights whether you’re new to business analysis or developing your expertise.

Certificate

Get recognised for your achievement

Complete this course and earn a digital certificate through Accredible. Share your certificate online, add it to your CV, and show your expertise with a trusted, verifiable credential.