Self-paced

CATWOE Analysis course: Tackle business problems with confidence

Gain essential tools to analyse complex business challenges

Get a straightforward, step-by-step process for using CATWOE Analysis to understand stakeholders, clarify business needs, and drive better outcomes. Learn practical techniques you can apply straight away, all at your own pace — ideal for business analysts, managers, and anyone involved in change.

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Details

Learning outcomes

Understand how CATWOE helps analyse stakeholder views and business problems.
Break down the six elements: Customers, Actors, Transformation, Worldview, Owner, Environment.
Follow a ten-step method to apply CATWOE for problem-solving.
Use evaluation techniques to measure, monitor, and improve your analysis.
Spot common mistakes and apply CATWOE successfully in different business settings.

Curriculum

What CATWOE is, where it comes from, and its use in business analysis.
In-depth look at Customers, Actors, Transformation, Worldview, Owner, Environment.
Ten-step CATWOE process: from defining problems to creating solutions with ready-to-use templates.
How to assess CATWOE outcomes using KPIs, ongoing monitoring, and improvement tools.
Dealing with typical challenges: misidentifying stakeholders, missing context, and more.
Case studies: see CATWOE in action across banking, construction, and other sectors.

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