Take control with the Balanced Scorecard course

Details

Learning outcomes

• Understand what a Balanced Scorecard is and why it’s a key strategic tool.
• Identify the four perspectives: Financial, Customer, Internal Processes, and Learning and Growth.
• Follow a clear process for building and using a Balanced Scorecard in your organisation.
• Use strategy maps to connect objectives and show cause-and-effect links.
• Select and apply KPIs that fit strategic goals and support good decisions.
• Recognise and tackle common issues when adopting the Balanced Scorecard.

Curriculum

• Balanced Scorecard basics: definition, origins, and why it’s relevant today.
• The four perspectives: roles, connections, and focus areas.
• Implementation process: from assessment to integration and setting KPIs.
• Strategy mapping: link objectives and perspectives visually.
• Effective KPIs: choosing the right measures for your goals and progress.
• Handling challenges: resistance, maintaining relevance, and long-term use.
• Tools and trends: software options, AI, and what’s next in strategic management.

Benefits

Why choose the Business Learning Library™

Build your expertise with courses designed for business analysts, HR, team leaders, managers, and organisational development professionals. Stay ahead in your field with practical, self-paced courses that fit your schedule.

• Learn skills you can use straight away to solve real business challenges.
• Earn digital badges to show your achievements and strengthen your CV.
• Stay adaptable and improve your decision-making with proven business analysis tools.
• Grow your confidence in workforce planning and team management.
• Get fresh insights whether you’re new to business analysis or developing your expertise.

Certificate

Get recognised for your achievement

Complete this course and earn a digital certificate through Accredible. Share your certificate online, add it to your CV, and show your expertise with a trusted, verifiable credential.