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- Retrospectives only work when feedback is honest and actions are taken, not when they are treated as a formality.
- Be transparent about what is included in training.Avoid cargo cult Scrum by learning the fundamentals and using tools, documentation, contracts, and plans to enable collaboration and working outcomes.
- Satisfy your training and certification needs.
- Protect your personal data and privacy.
- Inform you in advance if a course is unlikely to run.
- Achieve great exam results for you.Contents
We do not
- Employ sales staff with targets to meet who try to sell you unsuitable courses.
- Treat you like a number.Contents
- Mislead you so you end up paying for extras later.
- Write fake reviews to trick you into thinking we are better than we are.Introduction
- Bombard you with sales calls and emails.
- Pocket your money, cancel a course and give you online learning instead.Emanuele Passera
Values
Knowledge Train is an ethical company. Our 6 core values drive everything we do.Andrea Fryrear
Social ResponsibilityThe time zones problem can be eased with tele/videoconference tools and distributing necessary common work in a geographically sustainable way (contiguous time zones). In my experience, it is impossible to avoid some out of work call. A little sacrifice and good will is required.
Giving to charities that are important to us. Here are just some we have supported:Moreover, distributed teams tend to have less sense of belonging. The sense of belonging is hard to create, but I have seen that even a couple of face-to-face meetings can do the trick. Distributed teams tend to work together in a better way if the members know each other personally.

Founder’s statementEnhance your skills with our expert-led courses
I founded Knowledge Train in 2005 out of a passion to equip people like you with the skills to improve project outcomes.
During a lengthy career in IT, I had seen many projects go wrong. This was often because the people taking decisions did not understand the best practices for managing projects, and so ended up repeating the same avoidable mistakes over again.
I believe that with the right training and support, people and organisations can improve their chances of delivering projects successfully.
Knowledge Train is dedicated to offering the highest quality training and services. We strive to improve our training and are never satisfied with ‘average’. That is why we are a member of ASPECT – Association for the Promotion of Excellence in Consultancy and Training.Instructor-led
So, come aboard the Knowledge Train, learn new skills, and join us on our training ride!AgilePM Practitioner (with Foundation) course
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Testimonial
My organisation was looking to find a course for staff. I found the Knowledge Train on Google and saw they had lots of positive reviews. I spoke with their customer service staff on the phone. He didn’t give a typical sales talk, but listened to our needs and gave me a range of suitable options. They were very efficient and within 2 days, everything had been agreed, including a generous discount. Although some staff were later unable to attend the course, Knowledge Train very kindly gave extensions so they could attend another date at no extra cost.
Overall, my experience with Knowledge Train was excellent. I would especially like to say thanks for the excellent customer service which we received, and of course the trainer who was brilliant too.Instructor-led









