Learn the fundamentals of business analysis. <

Modelling Business Processes < Gain practitioner certificate in modelling business processes. Business Analysis Practices <

Gain practitioner certificate in business analysis practices.

• Requirements Engineering < Gain practitioner certificate in requirements engineering.
• Business Analysis International Diploma Request a quote< All 4 courses bundled into this Diploma certification package.
• AgileBA

MSP ® Always active Foundation Learn the fundamentals of programme management. <®Practitioner

Includes Foundation & Practitioner combined option.

INFORMATION TECHNOLOGY (IT)

ITIL

®The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.

1. Foundation Learn the fundamentals of ITIL service management.
2. Strategist DPI < Agile3-day ITIL Strategist: Direct, Plan & Improve (DPI) course.
3. Specialist: DSV Preferences3-day ITIL Specialist: Drive Stakeholder Value (DSV) course.
4. Specialist: CDS 3-day ITIL Specialist: Create, Deliver and Support (CDS) course.
5. IT Learning Library (ITLL)™Preferences: Confirm the RACI matrix with the team members and stakeholders to ensure accuracy and agreement.BUSINESS LEARNING LIBRARY (BLL)™
6. DistributeAgile Learning Library (ALL)™ : Share the RACI matrix with all the stakeholders and make it accessible for reference and updates.Business Analysis Learning Library (BALL)™ -change-management-course/change-management-foundation"},"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/change-management/change-management-courses/apmg-change-management-course/change-management-foundation","price":null,"priceCurrency":null,"availability":"http://schema.org/InStock","validFrom":"2026-06-12"},"courseSchedule":{"@type":"Schedule","startDate":"1970-01-01","endDate":"1970-01-01","repeatCount":1,"repeatFrequency":"Daily"}},{"@type":"CourseInstance","name":"Change Management Practitioner self-paced online","description":"Change Management Practitioner self-paced online","url":"https://www.knowledgetrain.co.uk/change-management/change-management-courses/apmg-change-management-course/change-management-practitioner","image":"https://www.knowledgetrain.co.uk/training-courses/res/logos/apmg-change-management-accredited-training-organisation-logo.svg","courseMode":"Online","maximumAttendeeCapacity":"16","performer":{"@type":"Person","name":"Susan Tuttle"},"location":{"@type":"VirtualLIncludes Foundation & Practitioner combined option.Business Analysis Learning Library (BALL)™

Best practices for assigning rolesCompliance Learning Library (CLL)™ ","courseMode":"Online","maximumAttendeeCapacity":"16","performer":{"@type":"Person","name":"Susan Tuttle"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/change-management/change-management-courses/apmg-change-management-course/change-management-practitioner"},"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/change-management/change-management-courses/apmg-change-management-course/change-management-practitioner","price":null,"priceCurrency":null,"availability":"http://schema.org/InStock","validFrom":"2026-06-12"},"courseSchedule":{"@type":"Schedule","startDate":"1970-01-01","endDate":"1970-01-01","repeatCount":1,"repeatFrequency":"Daily"}}]}Better Business CasesCompliance Learning Library (CLL)™

The following are some tips for assigning roles in a RACI matrix:IT Learning Library (ITLL)™ ™IT Learning Library (ITLL)™

• Make sure that all the team members understand the RACI definitions and agree on the roles.Business solutions Need training for your team?Foundation Business solutions
• Assign roles based on the skills, authority, and availability of the team members, and not just on their positions._blank Easily enrol multiple courses online in a single checkout, or Learn the fundamentals of Better Business cases._blank
• Avoid assigning too many Consulted and Informed roles, as this can lead to information overload and unnecessary communication.Free toolsThe technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.request a bespoke quotePractitioner Free tools
• Consider the scope and complexity of the project when defining the tasks and assigning the roles.About for tailored group training.Includes Foundation & Practitioner combined option.About
• Update the RACI matrix as the project progresses or as changes occur in the team or the tasks._blank P3O_blank

Common mistakes to avoidBlog ®Blog

The following are some common mistakes to avoid when creating a RACI matrix: Foundation

• Including too many tasks or too many stakeholdersEXPLORE SUBJECTSStatisticsThe Change Management Foundation course gave me a structured way of thinking about people, change, and communication that I can use on every project.Learn the fundamentals of the P3O project management office.EXPLORE SUBJECTS: Focus on the most important tasks and stakeholders and avoid unnecessary details.Select your preferred subject. Sophie L., Project ManagerPractitioner Select your preferred subject.
• Assigning multiple Rs or As to the same task Why choose Knowledge Train?Includes Foundation & Practitioner combined option. : This can create confusion and conflict over responsibility. Ensure that each task has one and only one A and at least one R.PROJECT MANAGEMENT QUALIFICATIONS & WORKSHOPS APMG-accredited trainingWorkshopsPROJECT MANAGEMENT QUALIFICATIONS & WORKSHOPS
• Not getting buy-in from the stakeholdersSelect your preferred qualification or workshop.Statistics Introduction to Project Management Select your preferred qualification or workshop.: Ensure that all the stakeholders agree on the roles and responsibilities assigned to them or to others. Our Change Management courses are accredited by APMG, giving you confidence in the quality and relevance of the content.1-day workshop to learn the basics of project management.
• Not updating the RACI matrixPRINCE2 COURSES Focused on real changeProject Management Essentials PRINCE2 COURSES: The RACI matrix should be a living document, not a static one. Review and update it as needed.Select your preferred training course below: 2-day workshop to learn how to manage projects without getting certified.Select your preferred training course below:
• Not using the RACI matrix consistently We relate models and frameworks to real change initiatives, helping you see how to apply them in your organisation. Writing Business Cases : Ensure that all the team members use the RACI matrix as a reference and respect the roles and responsibilities assigned.APM COURSES Expert change practitioners Half-day workshop to learn to write robust business cases.APM COURSES

RACI matrix templates and toolsSelect your preferred training course below: AI in Project Management Select your preferred training course below:

A RACI matrix can be created using different tools and templates. Here are some of them: Courses are led by trainers with hands-on experience delivering and supporting organisational change. Learn how to use AI tools in everyday project work.

• Spreadsheet softwareAGILE PROJECT MANAGEMENT COURSES Flexible delivery formatsThe technical storage or access that is used exclusively for statistical purposes.ARTIFICIAL INTELLIGENCE (AI)AGILE PROJECT MANAGEMENT COURSES: You can use a simple Excel or Google Sheets template to create a RACI matrix, which allows you to customise and format the chart.Select your preferred training course below: BCS AISelect your preferred training course below:
• Project management software Choose from live online courses, self-paced study, or in-house training tailored to your teams.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.Foundation : Many project management tools, such as Monday.com, offer built-in RACI matrix features, which allow you to create, share, and update the matrix along with other project elements.PRINCE2 AGILE COURSES Comprehensive exam preparation Learn the fundamentals of artificial intellegence.PRINCE2 AGILE COURSES
• RACI matrix softwareSelect your preferred training course below: AI Project Governance Framework (AIPGF)Select your preferred training course below:: There are some specialised software that focus on creating and managing RACI matrices, which offer advanced features and integrations. We provide practice questions and guidance to help you feel confident when taking the APMG Change Management exams. Foundation
• Visual collaboration tools Support beyond the classroomBETTER BUSINESS CASES COURSES Learn the fundamentals of the governance framework.BETTER BUSINESS CASES COURSES: There are some visual collaboration platforms, such as Miro, which offer interactive RACI matrix templates, which allow you to create and collaborate on the matrix visually. Select your preferred training course below: Practitioner Select your preferred training course below:

Choose the tool that best suits your team’s needs and preferences, and that integrates well with your existing Our team is available to answer questions about course selection, booking, and exam arrangements. MarketingIncludes Foundation & Practitioner combined option. P3O COURSES Workshops Select your preferred training course below: AI in Project Management

BCS BUSINESS ANALYSIS COURSESKnowledge Train were flexible when I needed to move a session due to a clash at work. That kind of service made a big difference.Choose Scrum Alliance or Scrum.org Product Owner training courses.Save preferences

Select your preferred training course below:Stephen J., Change Delivery ManagerAgileBA

®View preferences

• AGILE BUSINESS ANALYSIS COURSES – Agile Business Analysis{title} Select your preferred training course below: Foundation {title}
• The trainer had real-world experience of difficult change initiatives, and shared plenty of practical examples of what works and what doesn’t.Learn the fundamentals of Agile Business Analysis.{title} CHANGE MANAGEMENT QUALIFICATIONSGavin H., Change LeadPractitioner Manage Consent
• Select your preferred qualification. 4-day course including Foundation. Lean Six SigmaTo provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
• APMG CHANGE MANAGEMENT COURSESYellow Belt Select your preferred training course below:Self-paced training course to gain LSS Yellow Belt. The trainer encouraged challenge and debate, which made the sessions feel like a community of practice rather than a lecture.
• PMI Hitesh M., Transformation LeadPROGRAMME MANAGEMENT QUALIFICATIONS® Select your preferred qualification.PMI-ACP Functional Self-paced course to prepare you for the exam (exam not included).

MSP COURSESKanban Whether you’re new to change management, changing career, or building on existing experience, there’s a change management course that fits your goals.

Select your preferred training course below:Estimating for Agile Foundation Agile Learning Library (ALL)™ PMI COURSESBUSINESS ANALYSISFunctional

Select your preferred training course below:BCS Business Analysis

Business Analysis Foundation Always active Start a new career in change management

PMI COURSESLearn the fundamentals of business analysis.

Select your preferred training course below:Modelling Business Processes Take your first step towards a change career by learning core change management skills. Learn the tools of change and begin your career in change management.

Gain practitioner certificate in modelling business processes.

PRINCE2 COURSESBusiness Analysis Practices Learn to manage change effectivelySelect your preferred training course below:Gain practitioner certificate in business analysis practices. Requirements Engineering Learn effective change management skills to deliver valuable change projects. Boost your confidence and ability to manage change using the CMBoK.

• APM COURSESGain practitioner certificate in requirements engineering.The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.
• Select your preferred training course below:Business Analysis International Diploma Advance your career with a recognised certification
• All 4 courses bundled into this Diploma certification package.
• AGILE PROJECT MANAGEMENT COURSESAgileBA Demonstrate your ability to manage change projects effectively. Show your commitment to professional development by gaining APMG certification.

Select your preferred training course below:® – Agile Business AnalysisPreferences Join thousands of successful Change management learnersPRINCE2 AGILE COURSESFoundation training

• Select your preferred training course below:Learn the fundamentals of Agile Business Analysis. Enrol today!
• Practitioner BUSINESS CASE COURSES4-day course including Foundation.Preferences APMG Change Management frequently asked questions (FAQs)Select your preferred training course below:PMI Is Knowledge Train accredited for APMG Change Management?
• ®

AGILE COURSESPMI-PBA

Select your self-paced training course topic.Self-paced course to prepare you for the exam (exam not included). Yes. Knowledge Train is an APMG Accredited Training Provider for Change Management.

Business Analysis Learning Library (BALL)™ Why choose Knowledge Train over other course providers?

AGILE PROJECT MANAGEMENT COURSESCHANGE MANAGEMENT

• Select your preferred training course below:APMG Change Management Foundation The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Knowledge Train only hires the most

PRINCE2 AGILE COURSESLearn the fundamentals of enterprise change management. experienced change management professionalsSelect your preferred training course below:Practitioner and APMG-certified trainers to help deliver our world-class training. Includes Foundation & Practitioner combined option. Our instructor-led classroom classes are taught by the

SCRUM COURSESPROGRAMME MANAGEMENT best change management trainers in the UK

Select your preferred training course below:MSPStatistics . Each is a training expert with years of experience working in change management. They help deliver a high quality of training you won’t find elsewhere!

• ® If you’d like to try our instructor-led training and learn how we run our virtual classroom courses, give our team a call on +44 (0)207 148 5985 and we’ll find you a place on our next available course.LEAN SIX SIGMA COURSESFoundation Should I take an instructor-led or self-paced course?
• Select your preferred training course below:Learn the fundamentals of programme management. Practitioner Statistics
• BUSINESS ANALYST COURSESIncludes Foundation & Practitioner combined option. We’ve designed our instructor-led and self-paced courses to give you the best possible chance to learn about change management and pass your APMG Change Management exams. Simply choose the course format that best suits your needs.Select your self-paced training course topic.INFORMATION TECHNOLOGY (IT) You should take an
• ITIL instructor-led APMG Change Management classroom courseBCS BUSINESS ANALYST COURSES® if:

Select your preferred training course below:Foundation You can commit to a fixed classroom schedule

Learn the fundamentals of ITIL service management. You’d like to earn your APM qualification as quickly as possible

CHANGE MANAGEMENT COURSESStrategist DPI You prefer face-to-face learning with a trainer

• Select your self-paced training course topic.3-day ITIL Strategist: Direct, Plan & Improve (DPI) course.The technical storage or access that is used exclusively for statistical purposes. You enjoy learning in a social environment with other students. Specialist: DSV You should study through a
• APMG CHANGE MANAGEMENT COURSES3-day ITIL Specialist: Drive Stakeholder Value (DSV) course.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. self-paced online courseSelect your preferred training course below:Specialist: CDS if:
• 3-day ITIL Specialist: Create, Deliver and Support (CDS) course. You cannot commit to a fixed classroom schedulePROGRAMME MANAGEMENT COURSESIT Learning Library (ITLL)™ You cannot travel to a classroom training venue
• Select your self-paced training course topic.BUSINESS LEARNING LIBRARY (BLL)™ You prefer to learn at your own pace. Agile Learning Library (ALL)™ Should I take a Change Management Foundation or Practitioner course?

MSP COURSESBusiness Analysis Learning Library (BALL)™Marketing

Select your preferred training course below:Compliance Learning Library (CLL)™

IT Learning Library (ITLL)™ The

• IT QUALIFICATIONSBusiness solutions APMG Change Management Foundation course
• Select your preferred qualification._blankMarketing is best suited for:
• Free tools Those interested in understanding the basic principles of achieving successful organisational change
• ITIL COURSESAbout Staff responsible with organisational change, transition or transformation projects
• Select your preferred training course below:_blank Professionals pursuing a Change Management Practitioner qualification.

Blog The

IT QUALIFICATIONS APMG Change Management Practitioner

Select your preferred qualification.EXPLORE SUBJECTS course is best suited for:

Select your preferred subject. Aspiring change managers

• ITIL COURSES The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Key staff responsible for the design, development, and delivery of organisational change (including change project managers, senior responsible owners, operational line managers, and related roles).Select your preferred training course below:PROJECT MANAGEMENT QUALIFICATIONS & WORKSHOPS Does my APMG credential expire?
• Select your preferred qualification or workshop.Manage options Manage services
• PRINCE2 COURSESManage {vendor_count} vendors APMG Change Management Foundation qualification does not expire and is valid for life. APMG Change Management Practitioner qualification expires after 5 years. Candidates who pass the Practitioner exam are recognised as ‘Change Management Registered Practitioners’.Select your preferred training course below:Read more about these purposes Maintaining the ‘Registered Practitioner’ status must be done within 3-5 years by passing an APMG Change Management Re-registration exam which is the same format as the Practitioner exam but has fewer questions and lasts for 1.5 hours.
• Beyond the 5-year period, you will be required to complete the full Practitioner exam again to be reinstated as a Change Management Registered Practitioner.Select your preferred qualification or workshop.APM COURSESAccept When do I receive my accreditaion in Change Management?
• Select your preferred training course below: AIPGF COURSES Deny
• Select your preferred training course below:AGILE PROJECT MANAGEMENT COURSES All exam results and credentials are administered by APMG International via the APMG Candidate Portal. Select your preferred training course below:View preferences Preliminary results are available immediately after completion

BCS AI COURSES .

Select your preferred training course below:PRINCE2 AGILE COURSESSave preferences AgilePM Practitioner

Select your preferred training course below: exam results and qualifications will be given within

• AIPGF COURSES View preferences 3 working daysSelect your preferred training course below:BETTER BUSINESS CASES COURSES{title} of submitting your exam.
• Select your preferred training course below:{title} Your official AI WORKSHOPS {title} APMG Change Management Foundation
• Select your preferred workshop below:P3O COURSESManage consent exam results and qualifications will be given within Select your preferred training course below:Manage consent
• Knowledge Train is a PRINCE2 Accredited Training Organization. WORKSHOPS
• Knowledge Train is an AgilePM Accredited Training Organization.Select your preferred workshop below:

Knowledge Train is a PRINCE2 Agile Accredited Training Organization. AGILE QUALIFICATIONS

Select your preferred qualification.

• Knowledge Train is a Better Business Cases Accredited Training Organization. AGILE PROJECT MANAGEMENT COURSES Knowledge Train is a P3O Accredited Training Organization.Select your preferred training course below:
• Knowledge Train is an AgilePM Accredited Training Organization.PRINCE2 AGILE COURSES
• Select your preferred training course below:
• Knowledge Train is a PRINCE2 Agile Accredited Training Organization.
• SCRUM COURSES

Knowledge Train is an Agile BA Accredited Training Organization.Select your preferred training course below: BCS accredited training partner for Business Analysis.AGILE BUSINESS ANALYSIS COURSES