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online Foundation course free of charge.
Can I take the ITIL Foundation exam online?
Yes. Wherever you are located, UK or overseas, you can sit an ITIL Foundation exam online. The only requirement is a stable internet connection, a computer, and a web cam. You can book an exam with as little as 24 hours’ notice.Do I need ITIL Foundation training for my exam?
There are no prerequisites for the exam. But accredited ITIL Foundation training is strongly recommended.
Do you have sample ITIL Foundation exam questions or a mock exam?
Equally, a business case could be written by hand on a whiteboard or flipchart, or on the back of a cigarette packet!
What you should always remember is that a business case does not have to be a huge long document. In fact, it should be as short as possible, and only include the most important information. That way it cuts out the noise and provides decision-makers with just the right information to enable them to take sensible decisions.{"@context":"http://schema.org","@type":"EducationEvent","name":"AgileBA Practitioner (with Foundation) course","startDate":"2026-08-10","endDate":"2026-08-13","description":"AgileBA Practitioner (with Foundation) course","url":"https://www.knowledgetrain.co.uk/agile/agile-business-analysis/agile-business-analyst-certification/agileba-practitioner","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"
For those of you interested in p>Learn to apply the skills needed by agile business analysts working on agile projects.Yes. We provide one free full-length practice ITIL Foundation exam as part of our ITIL Foundation online course. This is available online and provides detailed feedback for each question.project managementbr>This 4-day Agile BA Foundation course in London teaches students to apply agile principles, philosophy, and key agile practices.I already have ITIL v3 Foundation. What should I do?, the project management methodology known as >"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/agile/agile-business-analysis/agile-business-analyst-certification/agileba-practitioner"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/apmg-agileba-accredited-training-organisation-logo.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/agile/agile-business-analysis/agile-business-analyst-certification/agileba-practitioner","price":"1799.00","priceCurrency":"GBP","availability":"http://schema.org/InStock","validFrom":"2026-05-27"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/agile/agile-business-analysis/agile-business-analyst-certification/agileba-practitioner"}} PRINCE2 focuses its decision-making on a project on having a viable business case. If you already hold the ITIL v3 Foundation certificate, it is recommended that you sit the ITIL 4 Foundation exam. ITIL v4 revises much of what was core to ITIL v3, and adds many important aspects not covered by ITIL v3.
Business case examples What is an ITIL Foundation exam?
We will now give you 2 business case examples. The first example is one which you might find useful for taking decisions in your personal life. The 2nd business case example is more business focused project.28 Sep - 01 Oct
Business case example 1: Moving home
Suppose you and your spouse are considering moving to a new home. You will need to weigh up the pros and cons of moving. This is done using a business case. You might not call it that, but that’s what it is. Let’s look at an example.AgileBA Practitioner (with Foundation) course (Online)The ITIL Foundation exam is a test of your basic knowledge of the ITIL framework. When you pass this exam, you will become ITIL certified at Foundation level. This certificate is the first step towards a professional ITSM (Information Technology System Management) career.
Reason What should I do if I fail my ITIL Foundation exam?
As you can see from the example, the first thing to be clear about in a business case is the reason for doing the project or activity. In this example, the couple has answered the question £1,799 Why? In fact, there are two problems here – the local school and John’s long commute.£2,099Candidates who fail their ITIL Foundation exam may retake it. There is no limit to the number of times a candidate may re-sit the exam.
Options considered
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br>This 4-day Agile BA Foundation course in London teaches students to apply agile principles, philosophy, and key agile practices.There are usually 2 timescales to consider. First, the timescale of the project or activity – in this case 3 months to find a new house and move there. Second, the time over which the benefits shall be realized. In this case it’s 5 years until the kids leave school.Monday to Friday – 09:00 to 17:15
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span>Produce and evaluate the content of BA-produced agile products produced during an Agile project in a given scenario
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span>Apply the following agile practices in a project situation: facilitated workshops; MoSCoW prioritisation; iterative development; modelling; timeboxing
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span>Understand the roles and responsibilities within an agile project and the different levels of empowerment with respect to requirements and the business case
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span>Understand the mechanisms for facilitation and support within an agile project
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span>Understand in outline how to test, estimate and evaluate benefits delivery in an agile project>>
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span>Describe the agile approach to managing and prioritising requirements and identify action to rectify problems with requirements within an agile project from a given scenario.
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- Need training for your team?Easily enrol multiple courses online in a single checkout, or
- request a bespoke quote
- for tailored group training.
- This Practitioner course helped me move from understanding agile analysis to actually leading complex initiatives with confidence.
- Priya S., Senior Business Analyst
- Overview
- AgileBA Practitioner training helps you apply Agile Business Analysis techniques to real projects. You’ll learn how to use the AgileBA guidance in practical scenarios and prepare to pass the APMG AgileBA Practitioner exam.
- What you will gain
- Apply AgileBA guidance to realistic business scenarios
Support product owners, stakeholders, and delivery teams
Tailor agile business analysis techniques for your organisation
- Be fully prepared for the AgileBA Practitioner exam
- Who this course is for
- Practising business analysts working on or moving into agile projects
- Product owners, business change managers, and project managers
- Professionals who already hold AgileBA Foundation certification
- People booking Foundation & Practitioner together who want end-to-end AgileBA certification
- Benefits
Apply AgileBA in practice
Use AgileBA techniques to shape backlogs, products, and solutions.
Stronger stakeholder engagement
- Learn tools to collaborate with sponsors, product owners, and teams.
- Better requirements decisions
- Use MoSCoW and other techniques to prioritise what really matters.
- Scenario-based learning
- Practise with realistic exam-style case studies and questions.
Globally recognised credential
Earn an APMG-accredited AgileBA Practitioner qualification. Live online flexibility
Join virtual classes from anywhere with an internet connection.
Delivery
This AgileBA Practitioner course is delivered as live online training. You join a virtual classroom led by an accredited AgileBA trainer, with full interaction, group exercises, and exam preparation.