WorkshopsKey takeaways
Effective change management blends clear planning with sustained support for adoption.
- Use structured frameworks such as Kotter, Lewin, or ADKAR to sequence activities and maintain momentum.AI in Project Management
- Visible leadership sponsorship and consistent communication reduce uncertainty and resistance.Learn how to use AI tools in everyday project work.
- Engage stakeholders early, using influence and impact mapping to target effort where it matters most.AGILE
- Integrate change work with project delivery so training, readiness, risks, and benefits stay aligned.AgilePM
- Measure adoption with KPIs and feedback, then reinforce new behaviours through governance, coaching, and policy.®

What is change management?4-day course including Foundation.
Change managementLean Six Sigma refers to the systematic process of planning, implementing, and overseeing organisational changes to achieve desired business outcomes.Yellow Belt
Change management encompasses strategies, techniques, and tools that help organisations prepare for, execute, and sustain change, whether related to processes, technologies, culture, or organisational structure.Self-paced training course to gain LSS Yellow Belt.
Effective change management seeks to minimise disruption, address resistance to change, and strengthen engagement among all PMIstakeholders®.PMI-ACP
Importance of change managementSelf-paced course to prepare you for the exam (exam not included).
Organisational change is inevitable as businesses adapt to evolving markets, technologies, and regulations. By using structured frameworks and engaging leadership, organisations can minimise risks, foster innovation, and achieve sustainable success.Kanban
Effective Estimating for Agile Foundationchange managementAgile Learning Library (ALL)™ ensures smooth transitions, maintains productivity during transformation, increases return on investment, and supports BUSINESS ANALYSISemployee engagementBCS Business Analysis.Business Analysis Foundation
Here are some reasons why change management is important.Learn the fundamentals of business analysis.
External factorsModelling Business Processes
External factors play a big role in Gain practitioner certificate in modelling business processes.organisational changeBusiness Analysis Practices . Globalisation and the rapid developments in new digital solutions are forcing organisations to respond. Ignoring such external factors is likely to jeopardise your organisation’s success.Gain practitioner certificate in business analysis practices.
Nokia was once the biggest mobile phone company in the world, but it almost went out of business. That’s because it didn’t keep up with changes in mobile technologies. As a result, Nokia’s products didn’t appeal to consumers, and its market share rapidly declined.Requirements Engineering
Making ideas succeed Gain practitioner certificate in requirements engineering.
Many organisations use change management methodologies to enable ideas to succeed. Working alongside Business Analysis International Diploma project managersAll 4 courses bundled into this Diploma certification package. who deliver new capabilities into an organisation, AgileBAchange managers® and change agents help ensure staff are able to fully utilise the new capabilities. – Agile Business Analysis
Enabling cross-functional changesFoundation training
Almost every functional unit within a modern organisation relies on change management to enable it to:Learn the fundamentals of Agile Business Analysis.
- Align the change plan to the business’s overall strategy.Practitioner
- Improve internal and external services and requests.4-day course including Foundation.
- Track and resolve issues.PMI
Engaging people with the change process®
A key part of PMI-PBA managing changeSelf-paced course to prepare you for the exam (exam not included). in an organisation is to engage those people affected by a change initiative. Staff will be involved in the change process eventually, therefore communicating and engaging with staff about a change plan early helps lay the groundwork for its later success.Business Analysis Learning Library (BALL)™
Preparing for organisational transitionCHANGE MANAGEMENT
Change managersAPMG Change Management are often appointed to make organisational change go smoothly. They use Foundation change management frameworksLearn the fundamentals of enterprise change management. to make changes such as:Practitioner
- Restructuring job roles.Includes Foundation & Practitioner combined option.
- Restructuring business processes.PROGRAMME MANAGEMENT
- Implementing new technologies.MSP
Decreasing resistance to a change initiative®
Resistance is inevitable in any change initiative because people often find it unsettling being asked to work in new and different ways. So, change managers can often expect a denial reaction from staff. It takes time to overcome those reactions. When Foundation change managersLearn the fundamentals of programme management. are transparent from day one, the less resistance they are likely to face.Practitioner
Improving performance and productivityIncludes Foundation & Practitioner combined option.
When an organisation adapts improved ways of working, it tends to increase productivity. At the same time, it encourages innovation. As a result, it guarantees improved performance and places an organisation in a healthier environment better able to succeed.INFORMATION TECHNOLOGY (IT)
Reducing costsITIL
When positive change is applied correctly, it helps to reduce waste and therefore reduce costs. Effective change management helps an organisation make smart choices. It increases productivity, decreases risks, and helps to improve the profitability of an organisation.®
Change management principlesFoundation
- Clear communicationLearn the fundamentals of ITIL service management.: Ensure transparency and regular updates throughout the process.Strategist DPI
- Leadership involvement3-day ITIL Strategist: Direct, Plan & Improve (DPI) course.: Leaders must champion change and encourage desired behaviours.Specialist: DSV
- Stakeholder engagement3-day ITIL Specialist: Drive Stakeholder Value (DSV) course.: Involve and listen to those affected by the change.Specialist: CDS
- Process improvement3-day ITIL Specialist: Create, Deliver and Support (CDS) course.: Focus on refining and optimising business processes.IT Learning Library (ITLL)™
- Proactive BUSINESS LEARNING LIBRARY (BLL)™risk managementAgile Learning Library (ALL)™: Identify, assess, and mitigate potential challenges.Business Analysis Learning Library (BALL)™
- Continuous feedback and adaptationCompliance Learning Library (CLL)™: Monitor outcomes and adjust strategies where necessary.IT Learning Library (ITLL)™
Change management processesBusiness solutions
- PRINCE2 COURSESchange agentsSelect your preferred training course below:.
- Manage resistance to changeAPM COURSES: Identify the sources of resistance and address them through communication and support.Select your preferred training course below:
- Monitor progress and reinforce : Use metrics to track success and celebrate milestones.AGILE PROJECT MANAGEMENT COURSES
- Sustain changeSelect your preferred training course below:: Embed new ways of working into culture and practices for lasting results.
Change management frameworksPRINCE2 AGILE COURSES
Several Select your preferred training course below:change management frameworks guide organisations through transitions. The most prominent include:BETTER BUSINESS CASES COURSES
- Kotter’s 8-Step ProcessSelect your preferred training course below:
- Lewin’s Change Framework
- ADKAR frameworkP3O COURSES
Kotter’s 8-Step ProcessSelect your preferred training course below:
- Establish a sense of urgency
- Form a guiding coalitionWORKSHOPS
- Create a vision for changeSelect your preferred workshop below:
- Communicate the vision
- Empower broad-based actionAGILE QUALIFICATIONS
- Generate short-term winsSelect your preferred qualification.
- Consolidate gains and produce more change
- Anchor new approaches in the cultureAGILE PROJECT MANAGEMENT COURSES
Example: A retailer launching a new digital platform began with urgency around changing customer expectations, formed a cross-functional team, communicated a compelling vision, and celebrated early improvements to build momentum.Select your preferred training course below:
Lewin’s Change Model
- UnfreezePRINCE2 AGILE COURSES: Prepare the organisation to accept change by challenging the status quo.Select your preferred training course below:
- Change : Transition through adoption of new behaviours and processes.SCRUM COURSES
- RefreezeSelect your preferred training course below:: Stabilise the organisation by embedding changes into everyday practice.
Example: A manufacturer seeking to improve quality first destabilised old habits, implemented new protocols, then reinforced behaviours through training and recognition.AGILE BUSINESS ANALYSIS COURSES
ADKAR modelSelect your preferred training course below:
- Awareness of the need for changeBUSINESS ANALYSIS QUALIFICATIONS
- DesireSelect your preferred qualification. to support the change
- KnowledgeBCS BUSINESS ANALYSIS COURSES of how to changeSelect your preferred training course below:
- Ability to implement changeAGILE BUSINESS ANALYSIS COURSES
- ReinforcementSelect your preferred training course below: to sustain change
Example: In a software roll-out, employees learned why the upgrade was essential (Awareness, Desire), received hands-on workshops (Knowledge, Ability), and were rewarded for adoption (Reinforcement).CHANGE MANAGEMENT QUALIFICATIONS
Change management challengesSelect your preferred qualification.
Organisations frequently encounter obstacles when managing change. Common challenges include:
- Resistance to changeAPMG CHANGE MANAGEMENT COURSES: Employees may fear job loss, uncertainty, or increased responsibilities.Select your preferred training course below:
SolutionPROGRAMME MANAGEMENT QUALIFICATIONS: Foster open communication, involve employees in decision-making, and provide adequate support.Select your preferred qualification. - Poor communication : Inadequate information can cause confusion and low morale.MSP COURSES
Select your preferred training course below:Solution : Communicate regularly, using clear and consistent messaging across channels.PMI COURSES - Lack of leadership commitmentSelect your preferred training course below:: Without executive support, initiatives may falter.
PMI COURSESSolutionSelect your preferred training course below:: Gain leadership buy-in and ensure visible commitment throughout the transition. - Cultural misalignmentPRINCE2 COURSES: Change may conflict with existing organisational culture.Select your preferred training course below:
SolutionAPM COURSES: Integrate change efforts with culture change and organisational development strategies.Select your preferred training course below: - Insufficient resources or planning : Poor planning can delay or derail change projects.AGILE PROJECT MANAGEMENT COURSES
Select your preferred training course below:Solution : Invest in PRINCE2 AGILE COURSESproject managementSelect your preferred training course below:, transition planning, and risk assessment.
Change management and business functionsBUSINESS CASE COURSES
- Organisational developmentSelect your preferred training course below:: Change management techniques are often a core part of organisational development, aiming for long-term improvement in effectiveness.
- Project managementAGILE COURSES: Integrating change management with Select your self-paced training course topic.project management ensures project deliverables are adopted and sustained.AGILE PROJECT MANAGEMENT COURSES
- Business transformationSelect your preferred training course below:: Large-scale initiatives such as mergers or digitalisation depend on robust change management for success.
- Stakeholder engagementPRINCE2 AGILE COURSES: Identifying and actively involving key stakeholders is crucial in minimising resistance and ensuring buy-in.Select your preferred training course below:
- Leadership : Strong, credible leadership drives the success of change initiatives through clear direction and support.SCRUM COURSES
Change management best practicesSelect your preferred training course below:
- Establish clear communication strategies tailored to different stakeholder groups.LEAN SIX SIGMA COURSES
- Appoint dedicated change agentsSelect your preferred training course below: to guide and support the change process.
- Use data to inform decisionsBUSINESS ANALYST COURSES and measure progress through key performance indicators (KPIs).Select your self-paced training course topic.
- Encourage feedback from employees at every stage.BCS BUSINESS ANALYST COURSES
- Provide training and supportSelect your preferred training course below: to build new skills and confidence.
- Integrate change into company cultureCHANGE MANAGEMENT COURSES to ensure lasting results.Select your self-paced training course topic.
AIPGF COURSES
What role do leaders play in change management?Select your preferred training course below:
Leaders set the direction, communicate the vision, build trust, allocate resources, and provide motivation and support to drive successful change.
How can employees be engaged during change initiatives?AI WORKSHOPS
Engage employees by involving them early, asking for input, addressing worries, providing training, celebrating successes, and continuously seeking feedback to make improvements.Select your preferred workshop below:
