Change management: models, steps, and best practicesUnited Kingdom
Key takeawaysSweden
Effective change management blends clear planning with sustained support for adoption.Other countries
- Use structured frameworks such as Kotter, Lewin, or ADKAR to sequence activities and maintain momentum.Home
- Visible leadership sponsorship and consistent communication reduce uncertainty and resistance.
- Engage stakeholders early, using influence and impact mapping to target effort where it matters most.Project management
- Integrate change work with project delivery so training, readiness, risks, and benefits stay aligned.
- Measure adoption with KPIs and feedback, then reinforce new behaviours through governance, coaching, and policy. PRINCE2 Agile
- 2.5 hours, scenario-basedUnfreeze: Prepare the organisation to accept change by challenging the status quo.
- Change: Transition through adoption of new behaviours and processes.
- RefreezePRINCE2 Agile Practitioner certificate: Stabilise the organisation by embedding changes into everyday practice.
Example: A manufacturer seeking to improve quality first destabilised old habits, implemented new protocols, then reinforced behaviours through training and recognition.Practitioner
ADKAR model
- AwarenessCombined of the need for changeSee course
- Desire to support the change
- Knowledge of how to changeExperienced project professionals who need to tailor PRINCE2 to agile environments and pass the Practitioner exam.
- Ability to implement changeNone
- Reinforcement to sustain change4 days or 37 hours
Example: In a software roll-out, employees learned why the upgrade was essential (Awareness, Desire), received hands-on workshops (Knowledge, Ability), and were rewarded for adoption (Reinforcement).
Change management challengesInstructor-led, self-paced
Organisations frequently encounter obstacles when managing change. Common challenges include:
- Resistance to changeBoth exams included: Employees may fear job loss, uncertainty, or increased responsibilities.
Includes both examsSolution : Foster open communication, involve employees in decision-making, and provide adequate support.Both certificates - Poor communication : Inadequate information can cause confusion and low morale.Combined
Still not sure which course is right for you?SolutionSee our quick guide: Communicate regularly, using clear and consistent messaging across channels. or - Lack of leadership commitmentchat with an advisor: Without executive support, initiatives may falter.Choose how you learn
Study PRINCE2 Agile through live online courses, flexible self-paced e-learning, or dedicated training for teams adopting hybrid delivery.Solution Instructor-led: Gain leadership buy-in and ensure visible commitment throughout the transition. - Cultural misalignmentLive virtual classes with experts: Change may conflict with existing organisational culture.Discuss real hybrid delivery scenarios
Exam-focused teaching and guidanceSolution : Integrate change efforts with culture change and organisational development strategies. - Insufficient resources or planningView course dates: Poor planning can delay or derail change projects.
Self-paced onlineSolution : Invest in Learn at your own pace and timeproject managementInteractive content and examples, transition planning, and risk assessment.Ideal for busy professionals
Change management and business functions
- Organisational development : Change management techniques are often a core part of organisational development, aiming for long-term improvement in effectiveness.View enrol options
- Project management : Integrating change management with Corporate / team trainingproject management ensures project deliverables are adopted and sustained.Aligns PRINCE2 Agile to your context
- Business transformationIdeal for project and product teams: Large-scale initiatives such as mergers or digitalisation depend on robust change management for success.Supports organisation-wide adoption
- Stakeholder engagement : Identifying and actively involving key stakeholders is crucial in minimising resistance and ensuring buy-in.
- LeadershipRequest a quote: Strong, credible leadership drives the success of change initiatives through clear direction and support.
Change management best practices All options include accredited training, exam entry, and PRINCE2 Agile certification, with free resit options on eligible courses.
- Establish clear communication strategiesEnrol on a PRINCE2 Agile course tailored to different stakeholder groups.Choose your preferred delivery format and course option below. All options include accredited training and the official exam.
- Appoint dedicated change agents to guide and support the change process.
- Use data to inform decisionsChoose delivery format: and measure progress through key performance indicators (KPIs).
- Encourage feedback from employees at every stage.Instructor-led
- Provide training and support to build new skills and confidence.
- Integrate change into company cultureSelf-paced to ensure lasting results.
| Model | Core Steps | Main FocusFoundation |
|---|---|---|
| Kotter’s 8-Step | 8 outlined steps | Building urgency, vision, momentumPractitioner |
| Lewin’s Change | Unfreeze, Change, Refreeze | Preparing, transitioning, embeddingCombined |
| ADKAR | Awareness, Desire, Knowledge, Ability, Reinforcement | Individual adoption stages22 Jun - 23 Jun |
FAQs
What is change management and why is it important?{"@context":"http://schema.org","@type":"EducationEvent","name":"PRINCE2 Agile Foundation course","startDate":"2026-06-22","endDate":"2026-06-23","description":"PRINCE2 Agile Foundation course","url":"https://www.knowledgetrain.co.uk/project-management/prince2-agile/prince2-agile-course/prince2-agile-foundation","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"
How do you overcome resistance to change?
Overcome resistance by communicating benefits clearly, involving stakeholders, offering support and training, addressing concerns promptly, and recognising employee contributions throughout the transition.
What role do leaders play in change management?22 Jun - 25 Jun
Leaders set the direction, communicate the vision, build trust, allocate resources, and provide motivation and support to drive successful change.
How can employees be engaged during change initiatives?PRINCE2 Agile Practitioner (with Foundation) course (Online)
Engage employees by involving them early, asking for input, addressing worries, providing training, celebrating successes, and continuously seeking feedback to make improvements.
PRINCE2 Agile Practitioner courses help practicing project management professionals blend the governance and control of PRINCE2 with the flexibility and responsiveness of Agile.
<> <