BCS accredited training partner for Business Analysis.

WHAT YOU WILL GETOur courses and workshops include:Certification exam(s) where applicableAccredited training course materialsExpert, experienced trainers to support youCourse manual where applicable.

SELF-PACED ONLINE TRAINING COURSES

• Self-paced online training courses (e-learning) include:Certification exam(s) where applicable
• Accredited training course materialsSupport from expert, experienced trainers.
• Latest educational technology.Specialist: CDS 3-day ITIL Specialist: Create, Deliver and Support (CDS) course.

BUSINESS SOLUTIONSIT Learning Library (ITLL)™

BUSINESS LEARNING LIBRARY (BLL)™

Agile Learning Library (ALL)™

TO HELP ORGANISATIONS IMPROVEBusiness Analysis Learning Library (BALL)™We offer solutions to help improve team performance including:Compliance Learning Library (CLL)™Consultancy servicesIT Learning Library (ITLL)™Staff developmentBusiness solutionsCompliance training_blank

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How can we help? Submit OUR VALUES

Our 6 core values are everything we do. They include:

change management

initiatives:

Assess the current status quo: Begin by evaluating the existing state of affairs. Identify areas of stability and potential resistance within the organisation. This sets a clear baseline for measuring change.

Introduce the foreign element strategically: Introduce changes in a manner that minimises disruption. Communicate the reasons for change clearly to all stakeholders to reduce resistance and build support.Manage the chaos phase: During the chaos stage, provide guidance and support to employees. Encourage open communication and feedback to address concerns and maintain morale.Facilitate integration: Offer training and resources to help individuals adapt to new processes. Foster a culture of experimentation where employees feel safe to try new approaches without fear of failure.Establish a new status quo: Once changes are integrated, reinforce new behaviours and practices. Celebrate successes to solidify the transformation and prepare for future changes.These steps help in navigating transitions smoothly and ensure that the change is not only implemented but also sustained.

Case studies and examples

The Satir change model has been successfully applied in various organisational contexts. Here are a few examples illustrating its implementation:Scrum coaching: In agile environments, scrum masters use the model to manage team dynamics during project changes. By understanding the emotional responses of team members, they can better facilitate communication and collaboration.Healthcare sector: A hospital implemented the model to transition to a new electronic medical records system. By acknowledging the chaos phase and providing adequate support, the hospital reduced staff anxiety and improved adoption rates.Corporate restructuring: A multinational corporation utilised the model during a major restructuring initiative. By following the Satir stages, they managed employee reactions and maintained productivity throughout the transition.These case studies demonstrate the model’s versatility and effectiveness in addressing the human aspects of change. By focusing on emotional responses and fostering a supportive environment, organisations can enhance the success of their change initiatives. The Satir change model not only aids in managing transitions but also helps in building a resilient organisational culture capable of adapting to future challenges.

Benefits of the Satir change model