Key takeaways Project Risk Single Certificate Level 1 ITIL
Fishbone diagrams help teams move from symptoms to root causes with a clear, shared view of the problem.{"@context":"http://schema.org","@type":"EducationEvent","name":"BCS Business Analysis Practice course","startDate":"2026-07-06","endDate":"2026-07-08","description":"BCS Business Analysis Practice course","url":"https://www.knowledgetrain.co.uk/business-analysis/business-analyst-course/bcs-business-analysis-certification/bcs-business-analysis-practice","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"Enhance your project risk management skills.®
- Define a precise problem statement first, as it determines the focus and usefulness of the analysis.p>The BCS Business Analysis Practice course is suitable for business analysts, business managers and team members, business change managers, software development professionals, and project managers seeking continuing professional development (CPD), and employees wanting an understanding of business analysis techniques and best practices.AgilePMFoundation
- Brainstorm widely with cross-functional characters to reduce blind spots and incomplete cause lists.>"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/business-analysis/business-analyst-course/bcs-business-analysis-certification/bcs-business-analysis-practice"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/bcs-accredited-training-partner-logo.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/business-analysis/business-analyst-course/bcs-business-analysis-certification/bcs-business-analysis-practice","price":"","priceCurrency":"","availability":"http://schema.org/InStock","validFrom":"2026-05-27"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/business-analysis/business-analyst-course/bcs-business-analysis-certification/bcs-business-analysis-practice"}}®Learn the fundamentals of ITIL service management.
- Group causes into clear categories, using standard headings or custom ones that fit your context. – Agile Project ManagementStrategist DPI
- Review the diagram during the session to catch overlaps, duplicates, and missing factors early. Foundation 3-day ITIL Strategist: Direct, Plan & Improve (DPI) course.
- Prioritise likely high-impact causes using simple ranking or voting before investigating solutions. Learn the key principles of Agile Project Management.Specialist: DSV
Introduction to fishbone diagramsBCS Requirements Engineering course (Online)PRINCE2 COURSES®
What is a fishbone diagram? Select your preferred training course below:Foundation
- {"@context":"http://schema.org","@type":"EducationEvent","name":"BCS Requirements Engineering course","startDate":"2026-07-20","endDate":"2026-07-22","description":"BCS Requirements Engineering course","url":"https://www.knowledgetrain.co.uk/business-analysis/business-analyst-course/bcs-business-analysis-certification/bcs-requirements-engineering","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"Manufacturing sectors Half-day workshop to learn to write robust business cases. <p>A BCS Requirements Engineering course is suitable for business analysts, business managers and team members, business change managers, software development professionals, and project managers seeking continuing professional development (CPD), and employees wanting an understanding of business analysis techniques and best practices. use them to identify and address production process inefficienciesBETTER BUSINESS CASES COURSESAI in Project Management
{"@context":"http://schema.org","@type":"EducationEvent","name":"BCS Modelling Business Processes course","startDate":"2026-08-03","endDate":"2026-08-05","description":"BCS Modelling Business Processes course","url":"https://www.knowledgetrain.co.uk/business-analysis/business-analyst-course/bcs-business-analysis-certification/bcs-modelling-business-processes","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"Fishbone diagramsSCRUM COURSESFoundation <p>The BCS Modelling Business Processes course is suitable for business analysts, business managers and members of their team, business change managers and project managers seeking continuing professional development (CPD), and employees wanting an understanding of business process modelling. often use standard categories to organise potential causes, especially in Select your preferred training course below:Learn the key principles of Agile Project Management.
{"@context":"http://schema.org","@type":"EducationEvent","name":"BCS Foundation Certificate in Business Analysis course","startDate":"2026-09-07","endDate":"2026-09-09","description":"BCS Foundation Certificate in Business Analysis course","url":"https://www.knowledgetrain.co.uk/business-analysis/business-analyst-course/bcs-business-analysis-certification/bcs-business-analysis-foundation","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"user experience®Select your preferred training course below: <p>The BCS Foundation certificate in Business Analysis course is suitable for business analysts, business managers and team members, business change managers, software development professionals, and project managers seeking continuing professional development (CPD), and employees wanting a foundation of business analysis techniques and best practices to call upon. or – Agile Business Analysis
Self-paced course to prepare you for the exam (exam not included).SCRUM COURSES<
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Real-world applications of fishbone diagramsLearn the fundamentals of ITIL service management.Select your self-paced training course topic.<
Fishbone diagrams are widely used across various industries to identify and resolve complex issues. In Strategist DPI
Specialist: DSV3-day ITIL Specialist: Drive Stakeholder Value (DSV) course. IT QUALIFICATIONS Specialist: CDS Select your preferred qualification. 3-day ITIL Specialist: Create, Deliver and Support (CDS) course.
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