problem statement
. This should be a concise description of the issue you are trying to address. A well-defined problem statement serves as the ‘head’ of the diagram and guides the entire analysis process.
- Brainstorming causes
- Once the problem is defined, the next step is to
- brainstorm potential causes
- . Encourage team collaboration to gather a wide range of possible factors. Use techniques such as mind mapping or group discussions to ensure all perspectives are considered. This comprehensive list of causes will form the ‘bones’ of your diagram.
- Categorising causes

. Teams may overlook significant factors due to limited brainstorming or narrow focus areas. Another common issue is

category overlap
, where causes are placed in multiple categories, leading to confusion and redundancy. These challenges can hinder the effectiveness of the diagram and compromise the analysis.Solutions and best practicesTo overcome these challenges, teams should employ several strategies. For comprehensive cause identification, include team members from different departments in the brainstorming process. This ensures a broad range of perspectives and reduces the likelihood of missing critical causes. To address category overlap, establish clear definitions for each category before starting the analysis. This clarity helps in appropriately categorising causes and minimises redundancy. Additionally, regular reviews of the diagram during the analysis process can help identify and rectify any overlaps or omissions, enhancing the diagram’s overall effectiveness.
Combined
Still not sure which course is right for you?
- See our quick guide or
- chat with an advisorChoose how you learn
- AgilePM training is available as live online classes or self-paced e-learning, with the option of private courses for teams needing a shared agile project approach. Instructor-led
Live teaching from AgilePM experts
Group discussions and real examples
Fixed dates to complete quickly View course dates
Self-paced online Learn anytime on any device
Pause and resume around work
Includes quizzes and exercises
Choose course option:Harnessing the power of SWOT analysis for effective strategies
Uncovering the benefits of PESTLE analysis for informed decision-making
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Simon Buehring 19 Feb 2026
Discover different motivations for pursuing a career as a business analyst. Learn what drives BA professionals by reading more.08 Jun - 12 Jun
AgilePM Practitioner (with Foundation) course (Online) £1,699
£2,099 Discover CATWOE and transform your approach to problem-solvingEnrol now
Simon Buehring 19 Feb 2026
Discover how CATWOE can transform your problem-solving approach. Learn its components and see real-world applications. Scroll down to enhance your decision-making skills.{"@context":"http://schema.org","@type":"EducationEvent","name":"AgilePM Practitioner (with Foundation) course","startDate":"2026-06-08","endDate":"2026-06-12","description":"AgilePM Practitioner (with Foundation) course","url":"https://www.knowledgetrain.co.uk/agile/agile-project-management/agile-project-management-course/agile-pm-practitioner","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"
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>
p>The combined
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Simon Buehring 19 Feb 2026
Knowledge Train is an AgilePM Accredited Training Organization.Explore the potential of mind maps to enhance your creativity and organisational skills. Scroll down to learn practical tips and techniques that you can start using today.
Knowledge Train is a PRINCE2 Agile Accredited Training Organization.
Knowledge Train is an Agile BA Accredited Training Organization. BCS accredited training partner for Business Analysis.
Knowledge Train is an Agile BA Accredited Training Organization.Unlocking organisational potential with the POPIT model
Knowledge Train is a Change Management Accredited Training Organization.Simon Buehring 19 Feb 2026Knowledge Train is an MSP Accredited Training Organization.

