• FAQs
• References & further reading{"@context":"http://schema.org","@type":"EducationEvent","name":"Certified Scrum Master course","startDate":"2026-06-08","endDate":"2026-06-09","description":"Certified Scrum Master course","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"What is ITIL?p>These 2-day Scrum Master courses in London equip you with a solid understanding of the Scrum framework.
• ITIL>, or the p>You will learn how to work effectively in a Scrum team or oversee Scrum projects as a Scrum Master.Information Technology Infrastructure Library>"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/knowledge-train-logo.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification","price":"699.00","priceCurrency":"GBP","availability":"http://schema.org/InStock","validFrom":"2026-05-27"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification"}}
• , is a globally adopted

framework

for
IT Service Management (ITSM)15 Jun - 16 Jun. Developed in the 1980s and now managed by PeopleCertCertified Scrum Master course (Online)

, ITIL defines best practices for designing, delivering, and improving IT services to support business objectives. ITIL helps organisations structure their IT processes, roles, and responsibilities to ensure IT services deliver value to customers and the business.

• ITIL £699 provides a set of detailed practices for ITSM.
• Focuses on aligning £1,299IT
• with business needs.Enrol nowEnables continual improvement, risk reduction, and service optimisation.
• ITIL 4: Key updates and improvements The most recent version,
• ITIL 4 , was introduced by {"@context":"http://schema.org","@type":"EducationEvent","name":"Certified Scrum Master course","startDate":"2026-06-15","endDate":"2026-06-16","description":"Certified Scrum Master course","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"PeopleCertp>These 2-day Scrum Master courses in London equip you with a solid understanding of the Scrum framework. in 2019 to address modern digital transformation challenges:>

Emphasises the p>You will learn how to work effectively in a Scrum team or oversee Scrum projects as a Scrum Master.

• Service Value System (SVS)>"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/knowledge-train-logo.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification","price":"699.00","priceCurrency":"GBP","availability":"http://schema.org/InStock","validFrom":"2026-05-27"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification"}} and service value chain.
• Introduces a holistic approach with four dimensions of service management
• .29 Jun - 30 JunFocuses on flexible value streams and stakeholder co-creation of value.
• Updates core ITIL Certified Scrum Master course (Online)processes
• to £699practices , reinforcing £1,299continual improvement

.Enrol now

• Integrates agile
• , DevOps , and lean methodologies.{"@context":"http://schema.org","@type":"EducationEvent","name":"Certified Scrum Master course","startDate":"2026-06-29","endDate":"2026-06-30","description":"Certified Scrum Master course","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"Differences from earlier versions:p>These 2-day Scrum Master courses in London equip you with a solid understanding of the Scrum framework.Broader focus from ITSM processes to end-to-end service and value delivery.>Greater adaptability for digital businesses and cloud environments.p>You will learn how to work effectively in a Scrum team or oversee Scrum projects as a Scrum Master.
• Improved role of value streams and stakeholder experience.>"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/knowledge-train-logo.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification","price":"699.00","priceCurrency":"GBP","availability":"http://schema.org/InStock","validFrom":"2026-05-27"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification"}}Core principles of ITIL 4
• Focus on value
• 06 Jul - 07 Jul

Certified Scrum Master course (Online)

£699

£1,299

Enrol now

• {"@context":"http://schema.org","@type":"EducationEvent","name":"Certified Scrum Master course","startDate":"2026-07-06","endDate":"2026-07-07","description":"Certified Scrum Master course","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"

p>These 2-day Scrum Master courses in London equip you with a solid understanding of the Scrum framework.

• >p>You will learn how to work effectively in a Scrum team or oversee Scrum projects as a Scrum Master.
• >"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/knowledge-train-logo.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification","price":"699.00","priceCurrency":"GBP","availability":"http://schema.org/InStock","validFrom":"2026-05-27"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification"}}
• 13 Jul - 14 Jul
• Certified Scrum Master course (Online) £699

£1,299

Enrol now

• AssociateMaintain information about IT assets and configurations : For early career professionals and those developing competence. Continual improvement{"@context":"http://schema.org","@type":"EducationEvent","name":"Certified Scrum Master course","startDate":"2026-07-13","endDate":"2026-07-14","description":"Certified Scrum Master course","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"
• FullPeople new to projects who want a broad overview of key project management concepts and terminology.Incrementally enhance services and practicesp>These 2-day Scrum Master courses in London equip you with a solid understanding of the Scrum framework.{"@context":"http://schema.org","@type":"EducationEvent","name":"Certified Scrum Master course","startDate":"2026-07-13","endDate":"2026-07-14","description":"Certified Scrum Master course","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":"p>These 2-day Scrum Master courses in London equip you with a solid understanding of the Scrum framework.
• <You will learn how to work effectively in a Scrum team or oversee Scrum projects as a Scrum Master.>"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/knowledge-train-logo.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification","price":"699.00","priceCurrency":"GBP","availability":"http://schema.org/InStock","validFrom":"2026-05-27"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Orgap>You will learn how to work effectively in a Scrum team or oversee Scrum projects as a Scrum Master.

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If you work in a IT Service ManagementPRINCE2 environment{"@context":"http://schema.org","@type":"EducationEvent","name":"Certified Scrum Master course","startDate":"2026-07-27","endDate":"2026-07-28","description":"Certified Scrum Master course","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":" Project managers, risk owners, and PMO staff who want to strengthen how risk is identified, analysed, and managed.Best practices, service lifecycle, continual improvement, you may still choose APM or PMI learning depending on organisational expectations, role scope (project, programme, portfolio), and your preferred certification path.p>These 2-day Scrum Master courses in London equip you with a solid understanding of the Scrum framework.{"@context":"http://schema.org","@type":"EducationEvent","name":"Certified Scrum Master course","startDate":"2026-07-27","endDate":"2026-07-28","description":"Certified Scrum Master course","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification","eventStatus":"EventScheduled","eventAttendanceMode":"OnlineEventAttendanceMode","audience":{"@type":"Audience","name":" Comprehensive, widely recognised, flexible

History and governance>p>These 2-day Scrum Master courses in London equip you with a solid understanding of the Scrum framework.NoneCOBIT

APM is a long established UK organisation supporting the project profession. It operates as a membership organisation with governance arrangements typical of professional bodies, including leadership, committees, and published standards and policies. Key milestones often referenced in authoritative sources include its development into the UK’s chartered body for the profession and the establishment of structured qualification and membership pathways.p>You will learn how to work effectively in a Scrum team or oversee Scrum projects as a Scrum Master.> IT Governance

For verifiable organisational facts such as dates, governance updates, and current policies, consult APM’s official publications and register entries where applicable.>"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/knowledge-train-logo.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification","price":"699.00","priceCurrency":"GBP","availability":"http://schema.org/InStock","validFrom":"2026-05-27"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification"}}p>You will learn how to work effectively in a Scrum team or oversee Scrum projects as a Scrum Master.2 daysControl, audit,

Sources >"},"aggregateRating":{"@type":"AggregateRating","ratingValue":"4.8","reviewCount":"227"},"location":{"@type":"VirtualLocation","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification"},"image":["https://www.knowledgetrain.co.uk/training-courses/res/logos/knowledge-train-logo.svg"],"offers":{"@type":"Offer","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification","price":"699.00","priceCurrency":"GBP","availability":"http://schema.org/InStock","validFrom":"2026-05-27"},"performer":{"@type":"Person","name":"Susan Tuttle"},"organizer":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification"}} risk management

• APM official website: membership, qualifications, chartered information, and publications. Instructor-led onlyAlignment of IT with business goals, strong compliance
• General reference entry for Association for Project Management for high level organisational facts.{"@context":"http://schema.org","@type":"Course","name":"Certified Scrum Master course","description":"Certified Scrum Master course","image":"https://www.knowledgetrain.co.uk/training-courses/res/logos/knowledge-train-logo.svg","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification","provider":{"@type":"Organization","name":"Knowledge Train","logo":{"@type":"ImageObject","url":"https://www.knowledgetrain.co.uk/agile/scrum/scrum-training/scrum-master-certification"}},"courseCode":"CSMC","coursePrerequisites":"None.","educationalCredentialAwarded":"Professional Scrum Master™ (PSM I®) certification or Certified ScrumMaster® (CSM®)","audience":{"@type":"Audience","name":" ISO/IEC 20000
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