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Internal factors (strengths and weaknesses) that can help an organisation address the external factors.

Read more about SWOT analysis

and see the colour infographic here.

  • 4. MOST analysisAny successful change requires starting from a clear understanding of the organisation’s current business situation. MOST analysis can help to achieve this.
  • Read more about MOST analysis
  • and see the colour infographic here.5. PESTLE analysis
  • PESTLE analysis is a tool used to analyse the key drivers of change in the strategic or business environment.Read more about
  • PESTLE analysis and see the colour infographic here.
  • 6. CATWOE analysisCATWOE is a technique that helps the business analyst understand different stakeholder perspectives.
  • Read more about CATWOE analysis and see the colour infographic here.

7. SMART technique

The SMART technique is used when conducting requirements analysis, which is the process of describing the users’ expectations of a business solution.

  • Read more about the SMART technique
  • and see the colour infographic here.Enhance your skills with our expert-led courses
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8. Fishbone diagramsA Fishbone diagram is a problem analysis technique. It helps understand the basic causes of a business problem. Sometimes the root cause of the problem may be obvious. At other times, only the symptoms may appear.Read more about
Fishbone diagrams and see the colour infographic here.9. Mind maps
Mind maps are useful tools for brainstorming. Their simple visual form highlights connections between ideas and topics. They can help identify problems and solutions.Read more about Mind maps

and see the colour infographic here.

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