Change management: models, steps, and best practices

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Key takeawaysLearn the key principles of Agile Project Management.

Effective change management blends clear planning with sustained support for adoption.Practitioner

  • Use structured frameworks such as Kotter, Lewin, or ADKAR to sequence activities and maintain momentum.Includes Foundation & Practitioner combined option.
  • Visible leadership sponsorship and consistent communication reduce uncertainty and resistance.PRINCE2
  • Engage stakeholders early, using influence and impact mapping to target effort where it matters most.®
  • Integrate change work with project delivery so training, readiness, risks, and benefits stay aligned. Agile
  • Measure adoption with KPIs and feedback, then reinforce new behaviours through governance, coaching, and policy.Foundation
Learn the fundamentals of the PRINCE2 Agile method.Change management: models, steps, and best practices

  1. ®Identify the need for change : Recognise drivers such as technological advancements, market shifts, or process inefficiencies. – Agile Business Analysis
  2. Define the vision and objectivesFoundation training : Set clear goals for what the change will achieve.Learn the fundamentals of Agile Business Analysis.
  3. Engage stakeholdersPractitioner : Involve key groups early to build support and address concerns.4-day course including Foundation.
  4. Develop a change management planPMI : Outline actions, timelines, resources, and communication strategies.®
  5. Implement the changePMI-PBA : Launch the initiative, ensuring leadership guidance and active support from Self-paced course to prepare you for the exam (exam not included). change agentsBusiness Analysis Learning Library (BALL)™ .CHANGE MANAGEMENT
  6. Manage resistance to changeAPMG Change Management : Identify the sources of resistance and address them through communication and support.
  7. Monitor progress and reinforceFoundation : Use metrics to track success and celebrate milestones.Learn the fundamentals of enterprise change management.
  8. Sustain changePractitioner : Embed new ways of working into culture and practices for lasting results.Includes Foundation & Practitioner combined option.

Change management frameworksPROGRAMME MANAGEMENT

Several MSP change management frameworks® guide organisations through transitions. The most prominent include:Foundation

Kotter’s 8-Step ProcessINFORMATION TECHNOLOGY (IT)

  1. Establish a sense of urgencyITIL
  2. Form a guiding coalition®





  • Select your preferred training course below:
    Solution PRINCE2 AGILE COURSES: Invest in Select your preferred training course below:project management , transition planning, and risk assessment. SCRUM COURSES

Change management and business functions Select your preferred training course below:

  • Organisational development : Change management techniques are often a core part of organisational development, aiming for long-term improvement in effectiveness. AGILE BUSINESS ANALYSIS COURSES
  • Project management Select your preferred training course below:: Integrating change management with project management BUSINESS ANALYSIS QUALIFICATIONS ensures project deliverables are adopted and sustained. Select your preferred qualification.
  • Business transformation : Large-scale initiatives such as mergers or digitalisation depend on robust change management for success. BCS BUSINESS ANALYSIS COURSES
  • Stakeholder engagement Select your preferred training course below:: Identifying and actively involving key stakeholders is crucial in minimising resistance and ensuring buy-in.
  • Leadership AGILE BUSINESS ANALYSIS COURSES: Strong, credible leadership drives the success of change initiatives through clear direction and support. Select your preferred training course below:

Change management best practices

  • Establish clear communication strategiesCHANGE MANAGEMENT QUALIFICATIONS tailored to different stakeholder groups.Select your preferred qualification.
  • Appoint dedicated change agents to guide and support the change process.APMG CHANGE MANAGEMENT COURSES
  • Use data to inform decisionsSelect your preferred training course below: and measure progress through key performance indicators (KPIs).
  • Encourage feedbackPROGRAMME MANAGEMENT QUALIFICATIONS from employees at every stage.Select your preferred qualification.
  • Provide training and support to build new skills and confidence.MSP COURSES
  • Integrate change into company cultureSelect your preferred training course below: to ensure lasting results.
Summary of key frameworks used in change managementPMI COURSES
ModelSelect your preferred training course below: Core Steps Main FocusPMI COURSES
Kotter’s 8-StepSelect your preferred training course below: 8 outlined steps Building urgency, vision, momentumPRINCE2 COURSES
Lewin’s ChangeSelect your preferred training course below: