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Change management certifications

By Simon Buehring on 19 Jul 2019

Change management certification in the UK

The most well-known accredited change management qualifications in the UK are those from The APMG International. APMG is itself accredited by the United Kingdom Accreditation Service (UKAS).

APMG partnered with the Change Management Institute (CMI) in Australia and together they jointly developed ‘The Effective Change Manager's Handbook’. This book is the official publication for their accredited change management course materials.

This certification is for:

  • Anyone who’s interested in change management;
  • Anyone who wants to become a certified change manager;
  • Anyone who wants to know the principles and frameworks for achieving successful change;
  • Team members involved in organisational change, transformation projects or programmes;
  • People pursuing a higher-level Practitioner certification;
  • People who want a professional change management qualification.

APMG change management certification

Certification from APMG has two levels:

  1. Foundation;
  2. Practitioner.

The syllabus for both these levels concentrates on these 4 subject areas:

  1. Change and the individual;
  2. Change and the organisation;
  3. Communications and stakeholder engagement;
  4. Change management practice.

The learning outcomes for each level consists of the following:

  • Foundation: examines your knowledge and comprehension of the 4 subject areas.
  • Practitioner: examines your comprehension, application and analysis of the 4 subject areas.

APMG Change Management Foundation

This qualification is the beginning of your change management journey. It certifies that you have basic knowledge in change management principles. You can become a member in a team responsible of a change initiative as well.

In the course, you will study:

  • The impact of change on individuals;
  • Strategies to support individuals through change;
  • The processes of organisational change;
  • Key drivers of organisational culture;
  • Roles of change managers and change agents;
  • Communication strategies;
  • Stakeholder management strategies;
  • The different areas change impacts in an organisation;
  • Effective change teams and how to create them.

You can take this course as a classroom course in London, or an online course.

Change Management Foundation exam

To gain this certification, you will need to pass the exam. You can sit the exam with an ATO like Knowledge Train. The format of the exam is:

  • 50 multiple choice questions;
  • 25/50 (50%) or more marks to pass;
  • Duration is 40 minutes;
  • Closed book.

Here is a sample of a question in the exam:

In Maslow’s hierarchy of needs. What represents the need for an orderly, secure world?

a) Safety
b) Love
c) Esteem
d) Self-actualisation

The correct answer is a.

Change Management Foundation certification

When you pass the exam, you will receive the Change Management Foundation-level qualification.

APMG also offers a digital badge if you pass the exam. Digital badges allow you to easily showcase your achievements online. Employers can easily view and verify your credentials and skills.

Change Management Practitioner

Foundation certification is a prerequisite for the Practitioner exam. In a Practitioner course, you learn how to put the theory from the Foundation level into practice. You learn how to apply and tailor the change management techniques to a change initiative.

When you pass the exam, you will have the knowledge to be able to design, develop and deliver change programmes in your organisation.

In the course, you will study:

  • The organisational drivers of a change project;
  • Organisation paradigms and organisational culture;
  • The different roles, skills and activities leaders can support change;
  • The building of a change team;
  • People and environment preparation for change;
  • The difference between organisational change and the human impact on transition;
  • The identification of stakeholders in a change process;
  • Communications plan for a change initiative;
  • Signs and risks of resistance to change;
  • Change sustainability and embedment in the organisation.

You can take this course as a classroom course in London.

Change Management Practitioner exam

To gain certification, you need to pass the Practitioner exam. You can sit the exam with an ATO like Knowledge Train. The format of the exam is:

  • Objective testing based on a case study scenario;
  • 4 questions of 20 marks each;
  • 40/80 (50%) or more marks to pass;
  • Duration is 2.5 hours;
  • Restricted open book.

Here is a sample of a question in the exam:

Which words are MOST likely to begin a good learning objective?

a) Full attendance at the training course will demonstrate …;
b) When the training is complete, participants will be able to …;
c) Enthusiastic participation in the training will enable the learner to …;
d) The abilities of the learner will limit the cope of what is to be learned …

The correct answer is b.

Change Management Practitioner certification

When you pass the exam, you will receive a Change Management Practitioner level-qualification.

You also receive a digital badge from APMG. You will be well-qualified to work as a business change manager.

Change management certification in London

Knowledge Train offers classroom courses in London for the following:

Knowledge Train offers the Foundation course as an online course as well.

Change management certification cost

Taking the qualification isn’t cheap, but you will get a good return to your investment once you start in your change management career.

Check how much change managers earn in the UK here.

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