pass the PMP® exam3-day ITIL Strategist: Direct, Plan & Improve (DPI) course. without reading the Specialist: DSV

PMBOK® Guide3-day ITIL Specialist: Drive Stakeholder Value (DSV) course.

. Many successful candidates rely on authorised training courses and exam preparation materials instead. While the PMBOK® Guide remains a valuable reference, it is not mandatory reading for passing the exam.Specialist: CDS image
That said, familiarising yourself with its terminology and structure can enhance your understanding of PMI’s framework and increase your confidence on exam day.3-day ITIL Specialist: Create, Deliver and Support (CDS) course.

How to create an effective project plan

Includes Foundation & Practitioner combined option.

Workshops

  1. AI in Project Management Learn how to use AI tools in everyday project work.
    • AGILE
    • AgilePM
    • ®
  2. – Agile Project ManagementFoundation
  3. Learn the key principles of Agile Project Management.Practitioner
    • Includes Foundation & Practitioner combined option.
    • PRINCE2
    • ®
  4. AgileFoundation
    • Learn the fundamentals of the PRINCE2 Agile method.
    • Practitioner
    • Includes Foundation & Practitioner combined option.

Scrum

Scrum Essentials

  • Self-paced training course to learn the essentials of Scrum.Scrum Master
    • Choose Scrum Alliance or Scrum.org Scrum Master training courses.
    • Scrum Product Owner
    • Choose Scrum Alliance or Scrum.org Product Owner training courses.
  • AgileBA®
    • – Agile Business Analysis
    • Foundation
    • Learn the fundamentals of Agile Business Analysis.
  • Practitioner 4-day course including Foundation.Lean Six SigmaYellow Belt
    • Self-paced training course to gain LSS Yellow Belt.
    • PMI
    • ®
  • PMI-ACP Self-paced course to prepare you for the exam (exam not included).
    • Kanban
    • Estimating for Agile Foundation
    • Agile Learning Library (ALL)™
  • BUSINESS ANALYSISBCS Business Analysis
    • Business Analysis Foundation
    • Learn the fundamentals of business analysis.
    • Modelling Business Processes

Gain practitioner certificate in modelling business processes.Business Analysis Practices Gain practitioner certificate in business analysis practices.

Learn the fundamentals of enterprise change management.

Practitioner

Includes Foundation & Practitioner combined option.

PROGRAMME MANAGEMENTBuilding project management capability is a long-term benefit that creates a culture of continuous improvement, develops a pool of skilled

MSPproject managers®, and enables the organisation to tackle more complex initiatives.Foundation These intangible benefits significantly contribute to a positive organisational culture and long-term success, enabling a growth-oriented, collaborative, and excellent work environment.

  • Learn the fundamentals of programme management.Implementing project management
  • Practitioner Successful implementation of project management requires careful planning and consideration of a few factors.
  • Includes Foundation & Practitioner combined option.Choosing the right methodology
  • INFORMATION TECHNOLOGY (IT)The choice of an appropriate project management methodology is crucial for project success. Traditional methodologies, such as

ITILWaterfall

®, provide a structured, linear progression through project phases. These methodologies work best in projects with clear requirements and limited changes.

Foundation On the other hand, Learn the fundamentals of ITIL service management.AgileStrategist DPI methodologies focus on flexibility and iterative development. They are more suitable for projects with evolving requirements or unknown outcomes.

  • 3-day ITIL Strategist: Direct, Plan & Improve (DPI) course.Organisations should customise their chosen methodology to their specific needs. It involves analysis of project types, team dynamics, and organisational culture. A hybrid approach, combining elements of different methodologies, might be suitable for some organisations.
  • Specialist: DSV
  • 3-day ITIL Specialist: Drive Stakeholder Value (DSV) course.Agile method
  • Specialist: CDS

3-day ITIL Specialist: Create, Deliver and Support (CDS) course.Waterfall method

IT Learning Library (ITLL)™Tools and technology

BUSINESS LEARNING LIBRARY (BLL)™Selecting the right Agile Learning Library (ALL)™softwareBusiness Analysis Learning Library (BALL)™ is critical to successful implementation. Modern options offer features such as task tracking, resource management, and real-time collaboration. Key factors to consider include ease of use, scalability, and integration.

  • Compliance Learning Library (CLL)™Integration with existing systems is vital for a smooth transition. Choose tools that can integrate with current enterprise software, such as CRM or ERP. This will ensure data flow and avoid double data entry.
  • IT Learning Library (ITLL)™Training and skill development
  • Business solutionsCertifications

_blank such as PMP (

AboutProject Management Professional

_blank) or BlogPRINCE2 can significantly enhance team skills. They provide a strong foundation in

  • project management principles
  • and best practices.
  • However, certification alone is not enough. Organisations should create ongoing

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Slovenia Project portfolio management toolsSpain Sweden Simon BuehringOther countries+44 (0)207 148 5985

  • 19 Feb 2026Home Change management[email protected]
  • Explore the features of different project portfolio management tools and how to choose the right one for your needs. Read on for a detailed guide.
  • Change management: models, steps, and best practices
  • Knowledge Train 23 Apr 2026 United Kingdom

Interview with Madeleine Parsley

Sevcan Yasa 19 Feb 2026

  • In this video, Madeleine Parsley describes how her career was helped by taking a PRINCE2 Foundation and Practitioner course with Knowledge Train.

PRINCE2 Agile resources

Simon Buehring19 Feb 2026

  • For this article we have curated the best resources about PRINCE2 Agile, including those from Keith Richards, the author of PRINCE2 Agile, and an agile thought-leader in the UK.

  • Project management apprenticeships
  • FAQs
  • Knowledge TrainWhat is change management?
  • 19 Feb 2026Change management

refers to the systematic process of planning, implementing, and overseeing organisational changes to achieve desired business outcomes.

Seeking a project management apprenticeship? This guide details the leading five apprenticeship programmes and providers across the UK. Acquire essential skills and start your professional journey while earning money.Change management encompasses strategies, techniques, and tools that help organisations prepare for, execute, and sustain change, whether related to processes, technologies, culture, or organisational structure.

Effective change management seeks to minimise disruption, address resistance to change, and strengthen engagement among all stakeholders .

  • Importance of change management
  • Organisational change is inevitable as businesses adapt to evolving markets, technologies, and regulations. By using structured frameworks and engaging leadership, organisations can minimise risks, foster innovation, and achieve sustainable success.
  • Effective
  • change management

ensures smooth transitions, maintains productivity during transformation, increases return on investment, and supports

employee engagement

. Here are some reasons why change management is important. External factors

  • External factors play a big role in
  • organisational change
  • . Globalisation and the rapid developments in new digital solutions are forcing organisations to respond. Ignoring such external factors is likely to jeopardise your organisation’s success.
  • Nokia was once the biggest mobile phone company in the world, but it almost went out of business. That’s because it didn’t keep up with changes in mobile technologies. As a result, Nokia’s products didn’t appeal to consumers, and its market share rapidly declined.

Making ideas succeed

Many organisations use change management methodologies to enable ideas to succeed. Working alongside

project managers

who deliver new capabilities into an organisation,

change managers

and change agents help ensure staff are able to fully utilise the new capabilities.

Enabling cross-functional changes Almost every functional unit within a modern organisation relies on change management to enable it to: Align the change plan to the business’s overall strategy.

Improve internal and external services and requests.

  • Track and resolve issues.
  • Give us a callEngaging people with the change process
  • A key part of
  • managing change

+44 (0)207 148 5985 in an organisation is to engage those people affected by a change initiative. Staff will be involved in the change process eventually, therefore communicating and engaging with staff about a change plan early helps lay the groundwork for its later success.

Preparing for organisational transition

Or chat with us using the link at the bottom of the screen.Change managersContact us with questions about the courses on this page, or about which project management certification or training is best for you. are often appointed to make organisational change go smoothly. They use Finance FAQschange management frameworks

Contact to make changes such as:

are transparent from day one, the less resistance they are likely to face.Join Our Team

Improving performance and productivity

When an organisation adapts improved ways of working, it tends to increase productivity. At the same time, it encourages innovation. As a result, it guarantees improved performance and places an organisation in a healthier environment better able to succeed.[email protected]

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  • When positive change is applied correctly, it helps to reduce waste and therefore reduce costs. Effective change management helps an organisation make smart choices. It increases productivity, decreases risks, and helps to improve the profitability of an organisation. Registered in UK: 5566983.
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: Leaders must champion change and encourage desired behaviours. 20 Old Bailey, London, EC4M 7AN, England, United Kingdom.

Stakeholder engagement Knowledge Train are experts in project management, PRINCE2, agile and change management training and certification. Choose from a full range of instructor-led and self-paced project management courses, a

PRINCE2 course

  • , or an
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  • Waterfall modelFinland are registered trademarks of Agile Business Consortium Limited. All rights reserved. The APMG International AgilePM and Swirl Device logo, APMG International AgileBA and Swirl Device Logo, APMG International Change Management and APMG International Better Business Cases and Swirl Device logo are trademarks of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. Better Business Cases™ is a trademark of Her Majesty’s Treasury. All rights reserved. DevOps Foundation
  • : A sequential, linear process suited for projects with clear, fixed requirements, such as construction and manufacturing.France®
  • Lean project managementGermany is a registered mark of the DevOps Institute. “PMI”, “PMBOK

: Minimises waste and maximises value; ideal for manufacturing, service improvement, and efficiency-focused projects.Greece® Project Management Body of Knowledge (PMBOK)Ireland Guide”, “PMP” and “CAPM” are registered marks of Project Management Institute, Inc. Knowledge Train Scrum Essentials™, Business Learning Library (BLL)™, Business Analysis Learning Library (BALL)™, Agile Learning Library (ALL)™, IT Learning Library (ITLL)™, and Compliance Learning Library (CLL)™ are trademarks of Knowledge Train Limited. All rights reserved.Example: A retailer launching a new digital platform began with urgency around changing customer expectations, formed a cross-functional team, communicated a compelling vision, and celebrated early improvements to build momentum. can steer their projects towards a successful outcome.Request a quote: A set of standard terminology and guidelines from the ItalyKnowledge Train Ltd is an Introducer Appointed Representative of NewDay Cards Ltd for the Newpay finance product provided by NewDay Ltd. NewDay Cards Ltd acts as a credit broker, not a lender. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. Finance available from other lenders is not covered by this arrangement. NewDay Ltd and Newday Cards Ltd are authorised and regulated by the Financial Conduct Authority (ref nos 690292 and 682417 respectively).Lewin’s Change Model

FunctionalEssential project management skillsSimon Buehring

The 28 Apr 2026

skills required by project managers are varied. Skill Manage Consent To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.

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Key takeaways

Business analysis turns business needs into clear requirements and evidence-based decisions.The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.

Business analysis aligns strategic goals with delivery by bridging stakeholders and technical teams.

Clear requirements and validation reduce project risk and improve solution fit, cost and feasibility.

Techniques like SWOT, gap analysis, process modelling and data analysis expose opportunities and bottlenecks.

Embedding analysis in governance strengthens planning, transparency and measurable outcomes.

Rigour can be maintained alongside speed by using consistent standards, templates and lightweight frameworks.Preferences

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