image

Select your preferred qualification or workshop.

  • PRINCE2 COURSES
  • Select your preferred training course below:
  • APM COURSES
  • Select your preferred training course below:
RACI matrix in project management
AGILE PROJECT MANAGEMENT COURSESSelect your preferred training course below: PRINCE2 AGILE COURSESSelect your preferred training course below:

AGILE BUSINESS ANALYSIS COURSESSelect your preferred training course below: BUSINESS ANALYSIS QUALIFICATIONSSelect your preferred qualification.

BCS BUSINESS ANALYSIS COURSES

Select your preferred training course below: AGILE BUSINESS ANALYSIS COURSES

Select your preferred training course below: CHANGE MANAGEMENT QUALIFICATIONS

An example of a RACI matrix assigning roles and tasks to UX Designer, Project Manager, Legal Advisor, and Customer Support.

RACI with guide for implementation: use in planning, reference during execution, update regularly, and improve communication.

GermanyNetherlands GreecePoland IrelandPortugal

ItalyRomania

LatviaSlovakia

LithuaniaSlovenia

LuxemburgSpain

MaltaSweden

NetherlandsOther countries PolandHome PortugalLocations

  • Romania
  • Slovakia{"@context":"http://schema.org","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://www.knowledgetrain.co.uk/"},{"@type":"ListItem","position":2,"name":"Locations","item":"https://www.knowledgetrain.co.uk/locations"}]}
  • Slovenia
  • Spain

Sweden Other countries HomeInstructor-led

  • Business analysis
  • What is business analysis?Locations
  • We run public training courses in locations across the UK.

Simon BuehringPublic courses include project management, agile, business analysis, PRINCE2, PRINCE2 Agile, DevOps, Programme Management, MSP, Change Management, ITIL, GDPR, or P3O.

28 Apr 2026Browse below to browse our training locations.

Accreditation We partner with the best accreditation bodies, including the following:

  • Click for all training locations in UK.Copied!
  • Key takeaways Business analysis turns business needs into clear requirements and evidence-based decisions.
  • Business analysis aligns strategic goals with delivery by bridging stakeholders and technical teams. London training courses and certificationClear requirements and validation reduce project risk and improve solution fit, cost and feasibility.
  • Techniques like SWOT, gap analysis, process modelling and data analysis expose opportunities and bottlenecks. Embedding analysis in governance strengthens planning, transparency and measurable outcomes.

Rigour can be maintained alongside speed by using consistent standards, templates and lightweight frameworks. Birmingham training courses and certification

  • Contents Manchester training courses and certification
  • Contents The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.

Norwich training courses and certification

Business analysis: definition and overview Manage options

Manage services

The objectives and value of business analysis Manage {vendor_count} vendors

  • Read more about these purposesKey responsibilities of a business analyst
  • AcceptMain business analysis processesEmail
  • DenyCommon business analysis techniques
  • Phone View preferencesBusiness analysis tools and methodologies
  • Save preferencesEssential skills and competencies for business analystsHow can we help?
  • View preferencesCertification and career progression {title}

Submit {title}

Related concepts {title}

Manage Consent

  • OUR VALUESFAQs Our 6 core values are everything we do. They include:Business analysis: definition and overview To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
  • IntegrityBusiness analysis Diversity is a professional discipline that involves understanding business needs and problems, eliciting and documenting requirements, and proposing solutions that drive
  • Fairnessprocess improvement Quality and deliver value. It acts as a bridge between stakeholders and technical teams, ensuring that strategic objectives are aligned with operational execution. Reputable bodies such as the
  • InnovationInternational Institute of Business Analysis (IIBA) FunctionalSocial responsibility define business analysis as the practice of enabling change in an organisational context by defining needs and recommending solutions that yield benefits for key stakeholders.
  • The objectives and value of business analysis SOCIAL RESPONSIBILITY

Some of the charities we have helped over the years:

Functional

  • Always active
  • AWARDS
  • We don’t go seeking awards, but here are two of the awards we have received for our training.

The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Request a quote

  • United Kingdom Austria
  • Belgium Bulgaria Croatia
  • Cyprus Czech Republic Denmark

Estonia

Finland

  • France Germany Greece
  • Ireland Marketing ®Latvia , and the Swirl logo are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved. AgilePM
  • Lithuania ®Luxemburg Marketing and AgileBAMalta ®

Netherlands are registered trademarks of Agile Business Consortium Limited. All rights reserved. The APMG International AgilePM and Swirl Device logo, APMG International AgileBA and Swirl Device Logo, APMG International Change Management and APMG International Better Business Cases and Swirl Device logo are trademarks of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. Better Business Cases™ is a trademark of Her Majesty’s Treasury. All rights reserved. DevOps Foundation

Poland ®

Portugal is a registered mark of the DevOps Institute. “PMI”, “PMBOKRomania ®Slovakia Guide”, “PMP” and “CAPM” are registered marks of Project Management Institute, Inc. Knowledge Train Scrum Essentials™, Business Learning Library (BLL)™, Business Analysis Learning Library (BALL)™, Agile Learning Library (ALL)™, IT Learning Library (ITLL)™, and Compliance Learning Library (CLL)™ are trademarks of Knowledge Train Limited. All rights reserved.Slovenia Knowledge Train Ltd is an Introducer Appointed Representative of NewDay Cards Ltd for the Newpay finance product provided by NewDay Ltd. NewDay Cards Ltd acts as a credit broker, not a lender. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. Finance available from other lenders is not covered by this arrangement. NewDay Ltd and Newday Cards Ltd are authorised and regulated by the Financial Conduct Authority (ref nos 690292 and 682417 respectively).Spain Request a quoteThe technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Sweden Other countries Manage options

Association for Project Management (APM) To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.

Project Fundamentals Qualification (PFQ)

Start your APM project management career. Project Management Qualification (PMQ) Advance your APM project management expertise.

Project Risk Single Certificate Level 1 Functional

Enhance your project risk management skills.

AgilePM

®

– Agile Project Management

AI Project Governance Framework (AIPGF) Foundation Functional

Foundation Learn the key principles of Agile Project Management.

Learn the fundamentals of the governance framework. Practitioner Always active Practitioner Includes Foundation & Practitioner combined option. Includes Foundation & Practitioner combined option. PRINCE2

Better Business Cases ®

™ Agile

Foundation Foundation

Learn the fundamentals of Better Business cases. Learn the fundamentals of the PRINCE2 Agile method.

Practitioner Practitioner The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.

Includes Foundation & Practitioner combined option. Includes Foundation & Practitioner combined option.

P3O AI Project Governance Framework (AIPGF)

® Foundation Foundation Learn the fundamentals of the governance framework. Learn the fundamentals of the P3O project management office. Practitioner Preferences

Practitioner Includes Foundation & Practitioner combined option.

Includes Foundation & Practitioner combined option. Better Business Cases

Workshops ™

Project management raci infographic

Introduction to Project Management Foundation Preferences
1-day workshop to learn the basics of project management. Learn the fundamentals of Better Business cases. Project Management Essentials Practitioner
2-day workshop to learn how to manage projects without getting certified. Includes Foundation & Practitioner combined option.
Writing Business Cases P3OAI in Project Management Foundation ARTIFICIAL INTELLIGENCE (AI) The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.Practitioner Foundation Workshops
Foundation Learn the fundamentals of the P3O project management office.Practitioner
Select your preferred qualification.2-day workshop to learn how to manage projects without getting certified. Writing Business Cases ITIL COURSESHalf-day workshop to learn to write robust business cases.Select your preferred training course below:AI in Project Management