Business case: definition, purpose, structure, and examplesSelf-pacedView preferences before your course.Email framework

Better Business Cases Practitioner (with Foundation) self-paced online Virtual classroom (outside UK) Functional, but each methodology operates with its own unique characteristics.image

Bulgaria

CroatiaCyprus<Czech Republic<DenmarkEstonia<FinlandFranceGermany<Greece<IrelandItaly

Latvia<Lithuania<Luxemburg

Malta

Netherlands<

  • PolandPortugal<
  • Romania<Slovakia<
  • SloveniaSpain
  • Sweden<: Setting incorrect Work-in-Progress (WIP) limits results in operational inefficiencies.Other countries<
  • SolutionHome:Change managementStart with conservative limits <Track workflow progress and make necessary adjustments to limits according to data findings <

Encourage team input on setting appropriate limits.Change management: models, steps, and best practices

Lack of team buy-in

ChallengeKnowledge Train

  • : Kanban implementation faces difficulties when the team does not fully commit.23 Apr 2026< <
  • < <
  • < <
  • <

<

  • <
  • <
  • <
  • <<
  • <<
  • <
  • <
  • <<<<
  • <
  • <
  • <
  • <
  • <

What is the best project management certification in 2026?

  • Simon Buehring
  • 20 Mar 2026
  • Confused about which project management certification to pursue? Compare the most recognized certifications and find the best fit for your career.

  • Project management triangle

  • Preferences<

Solution
  • : Gain leadership buy-in and ensure visible commitment throughout the transition.
  • Cultural misalignment <
  • : Change may conflict with existing organisational culture. <

  • Solution
  • : Integrate change efforts with culture change and organisational development strategies. <
  • Insufficient resources or planningThe technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.<
  • : Poor planning can delay or derail change projects.

<

  • Solution
  • : Invest in <
  • project managementStatistics
  • , transition planning, and risk assessment.

Change management and business functions <

  • Organisational development <
  • : Change management techniques are often a core part of organisational development, aiming for long-term improvement in effectiveness.Statistics
  • Project management
  • : Integrating change management with <

project management<

  • ensures project deliverables are adopted and sustained.
  • Business transformation<

: Large-scale initiatives such as mergers or digitalisation depend on robust change management for success.
  • Stakeholder engagement
  • The technical storage or access that is used exclusively for statistical purposes.: Identifying and actively involving key stakeholders is crucial in minimising resistance and ensuring buy-in.<
  • Leadership
  • The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.: Strong, credible leadership drives the success of change initiatives through clear direction and support.<
  • Change management best practices<
  • Establish clear communication strategies
  • tailored to different stakeholder groups.<

Appoint dedicated change agents
  • to guide and support the change process.<
  • Use data to inform decisions<
  • and measure progress through key performance indicators (KPIs).

Encourage feedback<

  • from employees at every stage.
  • Provide training and support
  • to build new skills and confidence.<
  • Integrate change into company culture<

to ensure lasting results.
  • Summary of key frameworks used in change management<
  • Model

Core Steps

Main Focus<

Kotter’s 8-Step<

8 outlined stepsBuilding urgency, vision, momentum<
Lewin’s ChangeUnfreeze, Change, Refreeze<
Preparing, transitioning, embeddingADKAR
Awareness, Desire, Knowledge, Ability, Reinforcement<Individual adoption stages<
Related concepts in change management<Organisational development

: A discipline focused on improving organisations through planned interventions in processes and culture.
Stakeholder engagement<: The ongoing process of involving those impacted by change in planning and implementation.<
Leadership in change management: The role of leaders in inspiring, directing, and supporting people through transitions.<
Risk management

<

<
<
<

<

  • <
  • <
  • <
  • <
  • <

<

{"@context":"https://schema.org","@type":"WebPage","name":"Change Management: Models, Steps & Best Practices [2024 Guide]","url":"https://www.knowledgetrain.co.uk/change-management","description":"Learn what change management is, key models, steps, challenges, and best practices. A comprehensive 2024 guide for effective organisational change.","significantLink":"https://www.knowledgetrain.co.uk/change-management","mainEntity":[{"@type":"Article","headline":"Change management: models, steps, and best practices","about":[{"@type":"DefinedTerm","name":"change management","sameAs":["https://en.wikipedia.org/wiki/Change_management","https://www.google.com/search?&kgmid=/m/02rxbq1","https://www.wikidata.org/wiki/Q507232"]},{"@type":"DefinedTerm","name":"Kotter's 8-Step Process","sameAs":["https://en.wikipedia.org/wiki/John_Kotter#8-Step_Process_for_Leading_Change","https://www.google.com/search?&kgmid=/g/122ylnch","https://www.wikidata.org/wiki/Q56490748"]},{"@type":"DefinedTerm","name":"Lewin's Change Model","sameAs":["https://en.wikipedia.org/wiki/Kurt_Lewin#Three-Stage_Theory_of_Change","https://www.google.com/search?&kgmid=/g/11b6d4bthh","https://www.wikidata.org/wiki/Q111595438"]},{"@type":"DefinedTerm","name":"ADKAR model","sameAs":["https://en.wikipedia.org/wiki/ADKAR_model","https://www.google.com/search?&kgmid=/g/11c2633t9v","https://www.wikidata.org/wiki/Q24538064"]},{"@type":"DefinedTerm","name":"resistance to change","sameAs":["https://en.wikipedia.org/wiki/Resistance_to_change","https://www.google.com/search?&kgmid=/m/012f2z","https://www.wikidata.org/wiki/Q2163579"]},{"@type":"DefinedTerm","name":"stakeholders","sameAs":["https://en.wikipedia.org/wiki/Stakeholder_(corporate)","https://www.google.com/search?&kgmid=/m/06zl3","https://www.wikidata.org/wiki/Q1152283"]},{"@type":"DefinedTerm","name":"leadership","sameAs":["https://en.wikipedia.org/wiki/Leadership","https://www.google.com/search?&kgmid=/m/04t1k","https://www.wikidata.org/wiki/Q650112"]},{"@type":"DefinedTerm","name":"employee engagement","sameAs":["https://en.wikipedia.org/wiki/Employee_engagement","https://www.google.com/search?&kgmid=/m/0c3v","https://www.wikidata.org/wiki/Q537366"]},{"@type":"DefinedTerm","name":"communication","sameAs":["https://en.wikipedia.org/wiki/Communication","https://www.google.com/search?&kgmid=/m/01n7q","https://www.wikidata.org/wiki/Q11024"]},{"@type":"DefinedTerm","name":"change agent","sameAs":["https://en.wikipedia.org/wiki/Change_agent","https://www.google.com/search?&kgmid=/m/02z7g_","https://www.wikidata.org/wiki/Q507244"]},{"@type":"DefinedTerm","name":"process improvement","sameAs":["https://en.wikipedia.org/wiki/Process_improvement","https://www.google.com/search?&kgmid=/g/11bc61m3_5","https://www.wikidata.org/wiki/Q1530963"]},{"@type":"DefinedTerm","name":"implementation","sameAs":["https://en.wikipedia.org/wiki/Implementation","https://www.google.com/search?&kgmid=/m/035_q","https://www.wikidata.org/wiki/Q181876"]},{"@type":"DefinedTerm","name":"culture change","sameAs":["https://en.wikipedia.org/wiki/Organizational_culture#Change","https://www.google.com/search?&kgmid=/m/02jpz","https://www.wikidata.org/wiki/Q1286925"]},{"@type":"DefinedTerm","name":"organisational development","sameAs":["https://en.wikipedia.org/wiki/Organizational_development","https://www.google.com/search?&kgmid=/m/01534t","https://www.wikidata.org/wiki/Q1261513"]},{"@type":"DefinedTerm","name":"best practices","sameAs":["https://en.wikipedia.org/wiki/Best_practice","https://www.google.com/search?&kgmid=/m/04nsmj","https://www.wikidata.org/wiki/Q48283"]},{"@type":"DefinedTerm","name":"project management","sameAs":["https://en.wikipedia.org/wiki/Project_management","https://www.google.com/search?&kgmid=/m/06n8c","https://www.wikidata.org/wiki/Q171119"]},{"@type":"DefinedTerm","name":"business transformation","sameAs":["https://en.wikipedia.org/wiki/Business_transformation","https://www.google.com/search?&kgmid=/g/11b7wsy5xh","https://www.wikidata.org/wiki/Q28960900"]},{"@type":"DefinedTerm","name":"stakeholder engagement","sameAs":["https://en.wikipedia.org/wiki/Stakeholder_engagement","https://www.google.com/search?&kgmid=/g/11g7dk8pxm","https://www.wikidata.org/wiki/Q7566812"]},{"@type":"DefinedTerm","name":"transition","sameAs":["https://en.wikipedia.org/wiki/Transition_management","https://www.google.com/search?&kgmid=/g/11bzw6dtz0","https://www.wikidata.org/wiki/Q1131930"]},{"@type":"DefinedTerm","name":"risk management","sameAs":["https://en.wikipedia.org/wiki/Risk_management","https://www.google.com/search?&kgmid=/m/06tbh","https://www.wikidata.org/wiki/Q211119"]}],"mentions":[{"@type":"DefinedTerm","name":"change management","sameAs":["https://en.wikipedia.org/wiki/Change_management","https://www.google.com/search?&kgmid=/m/02rxbq1","https://www.wikidata.org/wiki/Q507232"]},{"@type":"DefinedTerm","name":"organisational change","sameAs":["https://en.wikipedia.org/wiki/Organizational_change","https://www.google.com/search?&kgmid=/m/03x62k","https://www.wikidata.org/wiki/Q11943131"]},{"@type":"DefinedTerm","name":"leadership","sameAs":["https://en.wikipedia.org/wiki/Leadership","https://www.google.com/search?&kgmid=/m/04t1k","https://www.wikidata.org/wiki/Q650112"]},{"@type":"DefinedTerm","name":"employee engagement","sameAs":["https://en.wikipedia.org/wiki/Employee_engagement","https://www.google.com/search?&kgmid=/m/0c3v","https://www.wikidata.org/wiki/Q537366"]},{"@type":"DefinedTerm","name":"communication","sameAs":["https://en.wikipedia.org/wiki/Communication","https://www.google.com/search?&kgmid=/m/01n7q","https://www.wikidata.org/wiki/Q11024"]},{"@type":"DefinedTerm","name":"change agent","sameAs":["https://en.wikipedia.org/wiki/Change_agent","https://www.google.com/search?&kgmid=/m/02z7g_","https://www.wikidata.org/wiki/Q507244"]},{"@type":"DefinedTerm","name":"process improvement","sameAs":["https://en.wikipedia.org/wiki/Process_improvement","https://www.google.com/search?&kgmid=/g/11bc61m3_5","https://www.wikidata.org/wiki/Q1530963"]},{"@type":"DefinedTerm","name":"implementation","sameAs":["https://en.wikipedia.org/wiki/Implementation","https://www.google.com/search?&kgmid=/m/035_q","https://www.wikidata.org/wiki/Q181876"]},{"@type":"DefinedTerm","name":"culture change","sameAs":["https://en.wikipedia.org/wiki/Organizational_culture#Change","https://www.google.com/search?&kgmid=/m/02jpz","https://www.wikidata.org/wiki/Q1286925"]},{"@type":"DefinedTerm","name":"project management","sameAs":["https://en.wikipedia.org/wiki/Project_management","https://www.google.com/search?&kgmid=/m/06n8c","https://www.wikidata.org/wiki/Q171119"]}]},{"@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is change management and why is it important?","acceptedAnswer":{"@type":"Answer","text":"Change management is the process of guiding organisations, individuals, or teams through transitions. It is important because it enables smoother implementation of change, reduces resistance, and ensures that strategic objectives are achieved efficiently."}},{"@type":"Question","name":"What are common change management models?","acceptedAnswer":{"@type":"Answer","text":"The most common models are Kotter’s 8-Step Process, Lewin’s Change Model, and the ADKAR model. Each provides a structured approach to planning and implementing change."}},{"@type":"Question","name":"How do you overcome resistance to change?","acceptedAnswer":{"@type":"Answer","text":"Overcome resistance by communicating benefits clearly, involving stakeholders, offering support and training, addressing concerns promptly, and recognising employee contributions throughout the transition."}},{"@type":"Question","name":"What role do leaders play in change management?","acceptedAnswer":{"@type":"Answer","text":"Leaders set the direction, communicate the vision, build trust, allocate resources, and provide motivation and support to drive successful change."}},{"@type":"Question","name":"How can employees be engaged during change initiatives?","acceptedAnswer":{"@type":"Answer","text":"Engage employees by involving them early, asking for input, addressing worries, providing training, celebrating successes, and continuously seeking feedback to make improvements."}}]}]}

<

Related articles

<

What qualifications do change managers need?

Discover the essential qualifications needed by change managers and how these credentials can boost your career. Read on for detailed information.