® Learn the fundamentals of the P3O project management office.Foundation Practitioner Learn the fundamentals of the P3O project management office. Includes Foundation & Practitioner combined option.Practitioner WorkshopsIncludes Foundation & Practitioner combined option. Introduction to Project Management Workshops 1-day workshop to learn the basics of project management.Introduction to Project Management Project Management Essentials 1-day workshop to learn the basics of project management. 2-day workshop to learn how to manage projects without getting certified.Project Management Essentials Writing Business Cases 2-day workshop to learn how to manage projects without getting certified. Half-day workshop to learn to write robust business cases. AI in Project Management Learn how to use AI tools in everyday project work. ARTIFICIAL INTELLIGENCE (AI) BCS AI Foundation
        • Contents
        • Contents
      • What is change management?
        • Importance of change management
        • Change management principles
      • Change management processes
        • Change management frameworks
        • We don’t go seeking awards, but here are two of the awards we have received for our training.®
        • Foundation Learn the fundamentals of ITIL service management.
    • Request a quoteStrategist DPI
      • 3-day ITIL Strategist: Direct, Plan & Improve (DPI) course. Specialist: DSV
        • 3-day ITIL Specialist: Drive Stakeholder Value (DSV) course.
        • +44 (0)207 148 5985
    • [email protected]
        • United Kingdom
      • Search
  • United Kingdom
Croatia
Cyprus
Czech RepublicDenmark
Estonia
FinlandFrance
Germany
GreeceIreland
Italy
LatviaLithuania
Luxemburg
MaltaNetherlands
Poland
PortugalRomania
Slovakia
SloveniaSpain
Sweden
Other countries HomeAGILE BUSINESS ANALYSIS COURSES
Change managementSelect your preferred training course below:
BUSINESS ANALYSIS QUALIFICATIONS
Change management: models, steps, and best practicesSelect your preferred qualification.
Knowledge TrainBCS BUSINESS ANALYSIS COURSES
23 Apr 2026Select your preferred training course below:
AGILE BUSINESS ANALYSIS COURSES
Select your preferred training course below:
PROGRAMME MANAGEMENT QUALIFICATIONS CHANGE MANAGEMENT QUALIFICATIONS
Select your preferred qualification. Select your preferred qualification.
MSP COURSES APMG CHANGE MANAGEMENT COURSES
Select your preferred training course below: Select your preferred training course below:
PMI COURSES PROGRAMME MANAGEMENT QUALIFICATIONS
Select your preferred training course below: Select your preferred qualification.
PMI COURSES MSP COURSES
Select your preferred training course below: Select your preferred training course below:
PRINCE2 COURSES PMI COURSES
Select your preferred training course below: Select your preferred training course below:
APM COURSES PMI COURSES
Select your preferred training course below: Select your preferred training course below:
Copied! AGILE PROJECT MANAGEMENT COURSESKey takeawaysPRINCE2 COURSES
Select your preferred training course below:Effective change management blends clear planning with sustained support for adoption.Select your preferred training course below:
Use structured frameworks such as Kotter, Lewin, or ADKAR to sequence activities and maintain momentum. PRINCE2 AGILE COURSESVisible leadership sponsorship and consistent communication reduce uncertainty and resistance.APM COURSES
Select your preferred training course below:Engage stakeholders early, using influence and impact mapping to target effort where it matters most.Select your preferred training course below:
Integrate change work with project delivery so training, readiness, risks, and benefits stay aligned. BUSINESS CASE COURSESMeasure adoption with KPIs and feedback, then reinforce new behaviours through governance, coaching, and policy.AGILE PROJECT MANAGEMENT COURSES
Select your preferred training course below: Select your preferred training course below:
Model Core StepsAGILE COURSES PRINCE2 AGILE COURSES
Main FocusSelect your self-paced training course topic.ContentsSelect your preferred training course below:
Kotter’s 8-Step 8 outlined stepsAGILE PROJECT MANAGEMENT COURSES BUSINESS CASE COURSES
Building urgency, vision, momentumSelect your preferred training course below:ContentsSelect your preferred training course below:
Lewin’s Change Unfreeze, Change, RefreezePRINCE2 AGILE COURSESWhat is change management?AGILE COURSES
Preparing, transitioning, embeddingSelect your preferred training course below: Select your self-paced training course topic.
ADKAR Importance of change management Awareness, Desire, Knowledge, Ability, ReinforcementSCRUM COURSES AGILE PROJECT MANAGEMENT COURSES
Individual adoption stagesSelect your preferred training course below:Change management principlesSelect your preferred training course below:
Related concepts in change management Organisational developmentLEAN SIX SIGMA COURSESChange management processesPRINCE2 AGILE COURSES
: A discipline focused on improving organisations through planned interventions in processes and culture.Select your preferred training course below: Select your preferred training course below:
Stakeholder engagement Change management frameworks : The ongoing process of involving those impacted by change in planning and implementation.BUSINESS ANALYST COURSES SCRUM COURSES
Leadership in change managementSelect your self-paced training course topic.Change management challengesSelect your preferred training course below:
: The role of leaders in inspiring, directing, and supporting people through transitions. Risk management BCS BUSINESS ANALYST COURSESChange management and business functionsLEAN SIX SIGMA COURSES
: Identifying, analysing, and mitigating risks that arise during change initiatives.PMO in practiceSelect your preferred training course below: Select your preferred training course below:
Process improvement Change management best practices : Reviewing and enhancing business processes to align with new goals.PMO vs. project managerCHANGE MANAGEMENT COURSES BUSINESS ANALYST COURSES
FAQs Select your self-paced training course topic.Related concepts in change managementSelect your self-paced training course topic.
What is change management and why is it important?FAQs Change management is the process of guiding organisations, individuals, or teams through transitions. It is important because it enables smoother implementation of change, reduces resistance, and ensures that strategic objectives are achieved efficiently.PMO fact sheetAPMG CHANGE MANAGEMENT COURSESBCS BUSINESS ANALYST COURSESFAQs
What are common change management frameworks?Definition:Select your preferred training course below:Select your preferred training course below:What is change management?
The most common frameworks are Kotter’s 8-Step Process, Lewin’s Change, and the A Change managementADKARProject Management OfficeCHANGE MANAGEMENT COURSESPROGRAMME MANAGEMENT COURSES refers to the systematic process of planning, implementing, and overseeing organisational changes to achieve desired business outcomes.PROGRAMME MANAGEMENT COURSES
Select your preferred training course below: framework. Each provides a structured approach to planning and implementing change. (PMO) is a department or group that sets, maintains and ensures Select your self-paced training course topic.Select your self-paced training course topic.Change management encompasses strategies, techniques, and tools that help organisations prepare for, execute, and sustain change, whether related to processes, technologies, culture, or organisational structure.Select your self-paced training course topic.
CHANGE MANAGEMENT COURSESProject Management Institute IT QUALIFICATIONSIT QUALIFICATIONSHere are some reasons why change management is important.IT QUALIFICATIONS
Select your self-paced training course topic.){"@context":"https://schema.org","@type":"WebPage","name":"Change Management: Models, Steps & Best Practices [2024 Guide]","url":"https://www.knowledgetrain.co.uk/change-management","description":"Learn what change management is, key models, steps, challenges, and best practices. A comprehensive 2024 guide for effective organisational change.","significantLink":"https://www.knowledgetrain.co.uk/change-management","mainEntity":[{"@type":"Article","headline":"Change management: models, steps, and best practices","about":[{"@type":"DefinedTerm","name":"change management","sameAs":["https://en.wikipedia.org/wiki/Change_management","https://www.google.com/search?&kgmid=/m/02rxbq1","https://www.wikidata.org/wiki/Q507232"]},{"@type":"DefinedTerm","name":"Kotter's 8-Step Process","sameAs":["https://en.wikipedia.org/wiki/John_Kotter#8-Step_Process_for_Leading_Change","https://www.google.com/search?&kgmid=/g/122ylnch","https://www.wikidata.org/wiki/Q56490748"]},{"@type":"DefinedTerm","name":"Lewin's Change Model","sameAs":["https://en.wikipedia.org/wiki/Kurt_Lewin#Three-Stage_Theory_of_Change","https://www.google.com/search?&kgmid=/g/11b6d4bthh","https://www.wikidata.org/wiki/Q111595438"]},{"@type":"DefinedTerm","name":"ADKAR model","sameAs":["https://en.wikipedia.org/wiki/ADKAR_model","https://www.google.com/search?&kgmid=/g/11c2633t9v","https://www.wikidata.org/wiki/Q24538064"]},{"@type":"DefinedTerm","name":"resistance to change","sameAs":["https://en.wikipedia.org/wiki/Resistance_to_change","https://www.google.com/search?&kgmid=/m/012f2z","https://www.wikidata.org/wiki/Q2163579"]},{"@type":"DefinedTerm","name":"stakeholders","sameAs":["https://en.wikipedia.org/wiki/Stakeholder_(corporate)","https://www.google.com/search?&kgmid=/m/06zl3","https://www.wikidata.org/wiki/Q1152283"]},{"@type":"DefinedTerm","name":"leadership","sameAs":["https://en.wikipedia.org/wiki/Leadership","https://www.google.com/search?&kgmid=/m/04t1k","https://www.wikidata.org/wiki/Q650112"]},{"@type":"DefinedTerm","name":"employee engagement","sameAs":["https://en.wikipedia.org/wiki/Employee_engagement","https://www.google.com/search?&kgmid=/m/0c3v","https://www.wikidata.org/wiki/Q537366"]},{"@type":"DefinedTerm","name":"communication","sameAs":["https://en.wikipedia.org/wiki/Communication","https://www.google.com/search?&kgmid=/m/01n7q","https://www.wikidata.org/wiki/Q11024"]},{"@type":"DefinedTerm","name":"change agent","sameAs":["https://en.wikipedia.org/wiki/Change_agent","https://www.google.com/search?&kgmid=/m/02z7g_","https://www.wikidata.org/wiki/Q507244"]},{"@type":"DefinedTerm","name":"process improvement","sameAs":["https://en.wikipedia.org/wiki/Process_improvement","https://www.google.com/search?&kgmid=/g/11bc61m3_5","https://www.wikidata.org/wiki/Q1530963"]},{"@type":"DefinedTerm","name":"implementation","sameAs":["https://en.wikipedia.org/wiki/Implementation","https://www.google.com/search?&kgmid=/m/035_q","https://www.wikidata.org/wiki/Q181876"]},{"@type":"DefinedTerm","name":"culture change","sameAs":["https://en.wikipedia.org/wiki/Organizational_culture#Change","https://www.google.com/search?&kgmid=/m/02jpz","https://www.wikidata.org/wiki/Q1286925"]},{"@type":"DefinedTerm","name":"organisational development","sameAs":["https://en.wikipedia.org/wiki/Organizational_development","https://www.google.com/search?&kgmid=/m/01534t","https://www.wikidata.org/wiki/Q1261513"]},{"@type":"DefinedTerm","name":"best practices","sameAs":["https://en.wikipedia.org/wiki/Best_practice","https://www.google.com/search?&kgmid=/m/04nsmj","https://www.wikidata.org/wiki/Q48283"]},{"@type":"DefinedTerm","name":"project management","sameAs":["https://en.wikipedia.org/wiki/Project_management","https://www.google.com/search?&kgmid=/m/06n8c","https://www.wikidata.org/wiki/Q171119"]},{"@type":"DefinedTerm","name":"business transformation","sameAs":["https://en.wikipedia.org/wiki/Business_transformation","https://www.google.com/search?&kgmid=/g/11b7wsy5xh","https://www.wikidata.org/wiki/Q28960900"]},{"@type":"DefinedTerm","name":"stakeholder engagement","sameAs":["https://en.wikipedia.org/wiki/Stakeholder_engagement","https://www.google.com/search?&kgmid=/g/11g7dk8pxm","https://www.wikidata.org/wiki/Q7566812"]},{"@type":"DefinedTerm","name":"transition","sameAs":["https://en.wikipedia.org/wiki/Transition_management","https://www.google.com/search?&kgmid=/g/11bzw6dtz0","https://www.wikidata.org/wiki/Q1131930"]},{"@type":"DefinedTerm","name":"risk management","sameAs":["https://en.wikipedia.org/wiki/Risk_management","https://www.google.com/search?&kgmid=/m/06tbh","https://www.wikidata.org/wiki/Q211119"]}],"mentions":[{"@type":"DefinedTerm","name":"change management","sameAs":["https://en.wikipedia.org/wiki/Change_management","https://www.google.com/search?&kgmid=/m/02rxbq1","https://www.wikidata.org/wiki/Q507232"]},{"@type":"DefinedTerm","name":"organisational change","sameAs":["https://en.wikipedia.org/wiki/Organizational_change","https://www.google.com/search?&kgmid=/m/03x62k","https://www.wikidata.org/wiki/Q11943131"]},{"@type":"DefinedTerm","name":"leadership","sameAs":["https://en.wikipedia.org/wiki/Leadership","https://www.google.com/search?&kgmid=/m/04t1k","https://www.wikidata.org/wiki/Q650112"]},{"@type":"DefinedTerm","name":"employee engagement","sameAs":["https://en.wikipedia.org/wiki/Employee_engagement","https://www.google.com/search?&kgmid=/m/0c3v","https://www.wikidata.org/wiki/Q537366"]},{"@type":"DefinedTerm","name":"communication","sameAs":["https://en.wikipedia.org/wiki/Communication","https://www.google.com/search?&kgmid=/m/01n7q","https://www.wikidata.org/wiki/Q11024"]},{"@type":"DefinedTerm","name":"change agent","sameAs":["https://en.wikipedia.org/wiki/Change_agent","https://www.google.com/search?&kgmid=/m/02z7g_","https://www.wikidata.org/wiki/Q507244"]},{"@type":"DefinedTerm","name":"process improvement","sameAs":["https://en.wikipedia.org/wiki/Process_improvement","https://www.google.com/search?&kgmid=/g/11bc61m3_5","https://www.wikidata.org/wiki/Q1530963"]},{"@type":"DefinedTerm","name":"implementation","sameAs":["https://en.wikipedia.org/wiki/Implementation","https://www.google.com/search?&kgmid=/m/035_q","https://www.wikidata.org/wiki/Q181876"]},{"@type":"DefinedTerm","name":"culture change","sameAs":["https://en.wikipedia.org/wiki/Organizational_culture#Change","https://www.google.com/search?&kgmid=/m/02jpz","https://www.wikidata.org/wiki/Q1286925"]},{"@type":"DefinedTerm","name":"project management","sameAs":["https://en.wikipedia.org/wiki/Project_management","https://www.google.com/search?&kgmid=/m/06n8c","https://www.wikidata.org/wiki/Q171119"]}]},{"@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is change management and why is it important?","acceptedAnswer":{"@type":"Answer","text":"Change management is the process of guiding organisations, individuals, or teams through transitions. It is important because it enables smoother implementation of change, reduces resistance, and ensures that strategic objectives are achieved efficiently."}},{"@type":"Question","name":"What are common change management models?","acceptedAnswer":{"@type":"Answer","text":"The most common models are Kotter’s 8-Step Process, Lewin’s Change Model, and the ADKAR model. Each provides a structured approach to planning and implementing change."}},{"@type":"Question","name":"How do you overcome resistance to change?","acceptedAnswer":{"@type":"Answer","text":"Overcome resistance by communicating benefits clearly, involving stakeholders, offering support and training, addressing concerns promptly, and recognising employee contributions throughout the transition."}},{"@type":"Question","name":"What role do leaders play in change management?","acceptedAnswer":{"@type":"Answer","text":"Leaders set the direction, communicate the vision, build trust, allocate resources, and provide motivation and support to drive successful change."}},{"@type":"Question","name":"How can employees be engaged during change initiatives?","acceptedAnswer":{"@type":"Answer","text":"Engage employees by involving them early, asking for input, addressing worries, providing training, celebrating successes, and continuously seeking feedback to make improvements."}}]}]}Select your preferred qualification.Select your preferred qualification.External factorsSelect your preferred qualification.
Certifications: External factors play a big role in APMG CHANGE MANAGEMENT COURSES PMO Certification, PMP, CAPMRelated articlesITIL COURSESITIL COURSESorganisational changeITIL COURSES
Select your preferred training course below:Examples: Select your preferred training course below:Select your preferred training course below:. Globalisation and the rapid developments in new digital solutions are forcing organisations to respond. Ignoring such external factors is likely to jeopardise your organisation’s success.Select your preferred training course below:
Corporate IT PMOs, government programme offices. Nokia was once the biggest mobile phone company in the world, but it almost went out of business. That’s because it didn’t keep up with changes in mobile technologies. As a result, Nokia’s products didn’t appeal to consumers, and its market share rapidly declined. PROGRAMME MANAGEMENT COURSESRelated terms: LEARNING LIBRARIESIT QUALIFICATIONSMaking ideas succeed LEARNING LIBRARIES
Select your self-paced training course topic. Project Portfolio, Project Manager, Stakeholders, Best Practices, PMO Tools. Select your preferred training course topic.Select your preferred qualification.Many organisations use change management methodologies to enable ideas to succeed. Working alongside Select your preferred training course topic.
Learn more on Wikipedia project managers MSP COURSESVisit PMI.org AI QUALIFICATIONS & WORKSHOPSITIL COURSES who deliver new capabilities into an organisation, AI QUALIFICATIONS & WORKSHOPS
Select your preferred training course below:PMO definition Select your preferred qualification or workshop.Select your preferred training course below:change managersSelect your preferred qualification or workshop.
A Project Management Office (PMO) is an organisational structure that defines and maintains project management standards, supports project teams, and ensures alignment with business objectives. PMOs play a crucial role in enabling successful project, programme and and change agents help ensure staff are able to fully utilise the new capabilities. IT QUALIFICATIONSportfolio management AIPGF COURSESLEARNING LIBRARIESEnabling cross-functional changesAIPGF COURSES
Select your preferred qualification. by offering governance, methodology, resource management and oversight. Select your preferred training course below:Select your preferred training course topic.Almost every functional unit within a modern organisation relies on change management to enable it to:Select your preferred training course below:
The concept of a PMO has evolved as organisations recognise the need for a dedicated group to enhance consistency, optimise resources, and improve Align the change plan to the business’s overall strategy. ITIL COURSESproject delivery BCS AI COURSESAI QUALIFICATIONS & WORKSHOPSImprove internal and external services and requests.BCS AI COURSES
Select your preferred training course below: outcomes. PMOs may operate at the project, programme, or portfolio level and are commonly found in sectors such as Select your preferred training course below:Select your preferred qualification or workshop.Track and resolve issues.Select your preferred training course below:
ITWhat qualifications do change managers need? Engaging people with the change process IT QUALIFICATIONS, government, construction, and finance. AIPGF COURSESAIPGF COURSESA key part of AIPGF COURSES
Select your preferred qualification.PMO functions and rolesSimon BuehringSelect your preferred training course below:Select your preferred training course below:managing changeSelect your preferred training course below:
PMOs perform a wide range of functions, adapting their roles according to organisational needs. The main functions and roles typically include:19 Feb 2026 in an organisation is to engage those people affected by a change initiative. Staff will be involved in the change process eventually, therefore communicating and engaging with staff about a change plan early helps lay the groundwork for its later success.ITIL COURSESGovernance: AI WORKSHOPSBCS AI COURSESAI WORKSHOPSPreparing for organisational transition
Select your preferred training course below: Establishing frameworks, processes and controls for effective decision-making and Discover the essential qualifications needed by change managers and how these credentials can boost your career. Read on for detailed information.Select your preferred workshop below:Select your preferred training course below:Select your preferred workshop below:Change managers
risk management are often appointed to make organisational change go smoothly. They use LEARNING LIBRARIES across the project lifecycle. Knowledge Train is a PRINCE2 Accredited Training Organization.AIPGF COURSESKnowledge Train is a PRINCE2 Accredited Training Organization.change management frameworks
Select your preferred training course topic.Standardisation: Select your preferred training course below: to make changes such as:
Implementing and maintaining Knowledge Train is an AgilePM Accredited Training Organization. Knowledge Train is an AgilePM Accredited Training Organization.Restructuring job roles.AI QUALIFICATIONS & WORKSHOPSproject management methodologies AI WORKSHOPS Restructuring business processes.
Select your preferred qualification or workshop., best practices, and standards. Knowledge Train is a PRINCE2 Agile Accredited Training Organization.Select your preferred workshop below:Knowledge Train is a PRINCE2 Agile Accredited Training Organization.Implementing new technologies.
Support: Decreasing resistance to a change initiativeAIPGF COURSES Providing guidance, templates, tools, training and mentoring for Project Managers and teams.Is Change Management the course for you?Knowledge Train is a Better Business Cases Accredited Training Organization.Knowledge Train is a PRINCE2 Accredited Training Organization.Knowledge Train is a Better Business Cases Accredited Training Organization.Resistance is inevitable in any change initiative because people often find it unsettling being asked to work in new and different ways. So, change managers can often expect a denial reaction from staff. It takes time to overcome those reactions. When
Select your preferred training course below:Methodology Enforcement: change managers
Ensuring consistent application of Simon BuehringKnowledge Train is a P3O Accredited Training Organization.Knowledge Train is an AgilePM Accredited Training Organization.Knowledge Train is a P3O Accredited Training Organization. are transparent from day one, the less resistance they are likely to face.BCS AI COURSESproject management approaches23 Feb 2026 Improving performance and productivity
Select your preferred training course below: for delivery excellence. Knowledge Train is an AgilePM Accredited Training Organization.Knowledge Train is a PRINCE2 Agile Accredited Training Organization.Knowledge Train is an AgilePM Accredited Training Organization.When an organisation adapts improved ways of working, it tends to increase productivity. At the same time, it encourages innovation. As a result, it guarantees improved performance and places an organisation in a healthier environment better able to succeed.
Resource Management:Thinking about change management training? Learn what these courses involve and decide if it’s the right fit for you by reading further. Reducing costsAIPGF COURSES Coordinating allocation and utilisation of project personnel, tools, and budgets. Knowledge Train is a PRINCE2 Agile Accredited Training Organization.Knowledge Train is a Better Business Cases Accredited Training Organization.Knowledge Train is a PRINCE2 Agile Accredited Training Organization.When positive change is applied correctly, it helps to reduce waste and therefore reduce costs. Effective change management helps an organisation make smart choices. It increases productivity, decreases risks, and helps to improve the profitability of an organisation.
Select your preferred training course below:Portfolio Management Change management principles
: Knowledge Train is an Agile BA Accredited Training Organization.Knowledge Train is a P3O Accredited Training Organization.Knowledge Train is an Agile BA Accredited Training Organization.Clear communicationAI WORKSHOPS Overseeing and prioritising : Ensure transparency and regular updates throughout the process.
Select your preferred workshop below:projects BCS accredited training partner for Business Analysis.Knowledge Train is an AgilePM Accredited Training Organization.BCS accredited training partner for Business Analysis.Leadership involvement
to align with strategic objectives and maximise value. : Leaders must champion change and encourage desired behaviours.Knowledge Train is a PRINCE2 Accredited Training Organization.
Knowledge Train is a PRINCE2 Accredited Training Organization.Process Improvement: Knowledge Train is an Agile BA Accredited Training Organization.Knowledge Train is a PRINCE2 Agile Accredited Training Organization.Knowledge Train is an Agile BA Accredited Training Organization.Stakeholder engagement
Reviewing and refining Thriving in Change – Webinar with Luz Flores Lee : Involve and listen to those affected by the change.Knowledge Train is an Agile PM Accredited Training Organization.
Knowledge Train is an AgilePM Accredited Training Organization.project delivery Knowledge Train is a Change Management Accredited Training Organization.Knowledge Train is an Agile BA Accredited Training Organization.Knowledge Train is a Change Management Accredited Training Organization.Process improvement
processes to ensure continuous improvement.Sevcan Yasa : Focus on refining and optimising business processes.Knowledge Train is a PRINCE2 Agile Accredited Training Organization.
Knowledge Train is a PRINCE2 Agile Accredited Training Organization.Stakeholder Engagement:19 Feb 2026Knowledge Train is an MSP Accredited Training Organization.BCS accredited training partner for Business Analysis.Knowledge Train is an MSP Accredited Training Organization.Proactive
Acting as an interface between project teams, senior management, and other stakeholders. risk managementKnowledge Train is a Better Business Cases Accredited Training Organization.
Knowledge Train is a Better Business Cases Accredited Training Organization.Change ManagementWatch this insightful webinar with Luz Flores Lee to master Agile strategies for navigating change in your career. Scroll down to enhance your skills and advance your professional journey.Knowledge Train is a PRINCE2 Accredited Training Organization.Knowledge Train is an Agile BA Accredited Training Organization.Knowledge Train is a PRINCE2 Accredited Training Organization.: Identify, assess, and mitigate potential challenges.
: Continuous feedback and adaptationKnowledge Train is a P3O Accredited Training Organization.
Knowledge Train is a P3O Accredited Training Organization. Supporting change initiatives and minimising resistance through structured strategies. Knowledge Train is an AgilePM Accredited Training Organization.Knowledge Train is a Change Management Accredited Training Organization.Knowledge Train is an AgilePM Accredited Training Organization.: Monitor outcomes and adjust strategies where necessary.
Types of PMOs Change management processes Knowledge Train is an Agile PM Accredited Training Organization.
Knowledge Train is an AgilePM Accredited Training Organization.PMOs are not one-size-fits-all. Their structure, authority and level of influence can vary significantly. The three primary PMO types are: Knowledge Train is a PRINCE2 Agile Accredited Training Organization.Knowledge Train is an MSP Accredited Training Organization.Identify the need for changeKnowledge Train is a PRINCE2 Agile Accredited Training Organization.
Supportive PMO: : Recognise drivers such as technological advancements, market shifts, or process inefficiencies. Knowledge Train is a PRINCE2 Agile Accredited Training Organization.
Knowledge Train is a PRINCE2 Agile Accredited Training Organization. Provides consultative services, best practices, templates, and guidance. Has low control and operates as a resource for Project Managers. Knowledge Train is a Better Business Cases Accredited Training Organization.Knowledge Train is a PRINCE2 Accredited Training Organization.Knowledge Train is a Better Business Cases Accredited Training Organization.Define the vision and objectives
Controlling PMO: : Set clear goals for what the change will achieve.Knowledge Train is an Agile BA Accredited Training Organization.
Knowledge Train is an Agile BA Accredited Training Organization. Requires compliance with Is change management a good career choice?Knowledge Train is an AgilePM Accredited Training Organization.Knowledge Train is an AgilePM Accredited Training Organization.Knowledge Train is an AgilePM Accredited Training Organization.Engage stakeholders
project management : Involve key groups early to build support and address concerns.BCS accredited training partner for Business Analysis.
BCS accredited training partner for Business Analysis. standards and methodologies. Has moderate control—enforces processes and reviews adherence.Simon BuehringKnowledge Train is a PRINCE2 Agile Accredited Training Organization.Knowledge Train is a PRINCE2 Agile Accredited Training Organization.Knowledge Train is a PRINCE2 Agile Accredited Training Organization.Develop a change management plan
Directive PMO:19 Feb 2026 : Outline actions, timelines, resources, and communication strategies.Knowledge Train is an Agile BA Accredited Training Organization.
Knowledge Train is an Agile BA Accredited Training Organization. Directly manages projects and assigns Project Managers. Exercises high control and is responsible for Knowledge Train is a Better Business Cases Accredited Training Organization.Knowledge Train is a Lean Six Sigma Accredited Training Organization.Knowledge Train is a Lean Six Sigma Accredited Training Organization.Implement the change
project deliveryConsidering a career in change management? Read this article to understand why it's a growing field and how to get started. : Launch the initiative, ensuring leadership guidance and active support from Knowledge Train is a Change Management Accredited Training Organization.
Knowledge Train is a Change Management Accredited Training Organization. and outcomes. Knowledge Train is an AgilePM Accredited Training Organization.BCS accredited training partner for Business Analysis.BCS accredited training partner for Business Analysis.change agents
Organisations may adapt their PMO model based on size, maturity, and strategic needs. A PMO may evolve from supportive to controlling or directive as project management capability matures. .Knowledge Train is an MSP Accredited Training Organization.
Knowledge Train is an MSP Accredited Training Organization.PMO best practices Knowledge Train is a PRINCE2 Agile Accredited Training Organization.Knowledge Train is a Change Management Accredited Training Organization.Knowledge Train is a Change Management Accredited Training Organization.Manage resistance to change
Implementing a PMO involves defining objectives, selecting the right PMO type, securing stakeholder support, setting up governance structures, and continuously reviewing processes. Best practices for successful PMO implementation include: : Identify the sources of resistance and address them through communication and support.Knowledge Train is a PRINCE2 Accredited Training Organization.
Knowledge Train is a PRINCE2 Accredited Training Organization.Aligning PMO objectives with organisational strategy. Knowledge Train is a Lean Six Sigma Accredited Training Organization.Knowledge Train is an MSP Accredited Training Organization.Knowledge Train is an MSP Accredited Training Organization.Monitor progress and reinforce
Engaging stakeholders and securing executive sponsorship. : Use metrics to track success and celebrate milestones.Knowledge Train is an Agile PM Accredited Training Organization.
Knowledge Train is an AgilePM Accredited Training Organization. Adopting recognised standards and methodologies (such as those from BCS accredited training partner for Business Analysis.AXELOS Peoplecert accredited training organisation for ITIL (IT Infrastructure Library).AXELOS Peoplecert accredited training organisation for ITIL (IT Infrastructure Library).Sustain change
How ADKAR can revolutionise your change management strategyPMI : Embed new ways of working into culture and practices for lasting results.Knowledge Train is a PRINCE2 Agile Accredited Training Organization.
Knowledge Train is a PRINCE2 Agile Accredited Training Organization. ).Knowledge Train is a Change Management Accredited Training Organization.AXELOS Peoplecert accredited training organisation for ITIL (IT Infrastructure Library).AXELOS Peoplecert accredited training organisation for ITIL (IT Infrastructure Library).Change management frameworks
Simon BuehringInvesting in PMO tools for tracking, reporting, and collaboration. Several Knowledge Train is a Better Business Cases Accredited Training Organization.
Knowledge Train is a Better Business Cases Accredited Training Organization.23 Feb 2026Developing competency through PMO certification and staff training.Knowledge Train is an MSP Accredited Training Organization.Knowledge Train is an AIPGF Accredited Training Organization.Knowledge Train is an AIPGF Accredited Training Organization.change management frameworks
Emphasising process improvement and guide organisations through transitions. The most prominent include:Knowledge Train is an Agile PM Accredited Training Organization.
Knowledge Train is an AgilePM Accredited Training Organization.Uncover the essentials of the ADKAR model to effectively manage change. Learn how to confidently guide your team through transitions. Continue reading to master change management strategies.change managementAXELOS Peoplecert accredited training organisation for ITIL (IT Infrastructure Library).Knowledge Train is an AIPGF Accredited Training Organization.Knowledge Train is an AIPGF Accredited Training Organization.Kotter’s 8-Step Process
. Lewin’s Change FrameworkKnowledge Train is a PRINCE2 Agile Accredited Training Organization.
Knowledge Train is a PRINCE2 Agile Accredited Training Organization. PMO certification & standardsAXELOS Peoplecert accredited training organisation for ITIL (IT Infrastructure Library).BCS accredited training partner for Business Analysis.BCS accredited training partner for Business Analysis.ADKAR framework
Professional recognition is available for PMO practitioners through PMO certification programmes. The Project Management Institute (PMI), a leading standards organisation, offers certifications such as the Kotter’s 8-Step ProcessKnowledge Train is a Lean Six Sigma Accredited Training Organization.
Knowledge Train is a Lean Six Sigma Accredited Training Organization. Project Management ProfessionalWHAT YOU WILL GETKnowledge Train is an AIPGF Accredited Training Organization.WHAT YOU WILL GETEstablish a sense of urgency
(PMP) and Certified Associate in Project Management (CAPM). PMO-specific certifications such as the PMO-CP (PMO Certified Practitioner) are also available.Our courses and workshops include: Our courses and workshops include:Form a guiding coalitionBCS accredited training partner for Business Analysis.
BCS accredited training partner for Business Analysis. CertificationsCertification exam(s) where applicableKnowledge Train is an AIPGF Accredited Training Organization.Certification exam(s) where applicableCreate a vision for change
Accredited training course materials validate competency in project, programme, and portfolio management, enhancing PMO effectiveness and credibility. Learn more about certification options on Accredited training course materialsCommunicate the visionKnowledge Train is a Change Management Accredited Training Organization.
Knowledge Train is a Change Management Accredited Training Organization.How APMG Change Management qualifications can help your careerExpert, experienced trainers to support youPMI.orgBCS accredited training partner for Business Analysis.Expert, experienced trainers to support youEmpower broad-based action
Course manual where applicable.. Course manual where applicable.Generate short-term winsKnowledge Train is an MSP Accredited Training Organization.
Knowledge Train is an MSP Accredited Training Organization.Simon Buehring PMO in practiceWHAT YOU WILL GET Consolidate gains and produce more change
19 Feb 2026SELF-PACED ONLINE TRAINING COURSESCorporate IT PMO:Our courses and workshops include:SELF-PACED ONLINE TRAINING COURSESAnchor new approaches in the cultureAXELOS Peoplecert accredited training organisation for ITIL (IT Infrastructure Library).
AXELOS Peoplecert accredited training organisation for ITIL (IT Infrastructure Library). Self-paced online training courses (e-learning) include: A global retailer established an IT PMO to standardise project methodologies across numerous business units, leading to improved delivery times and enhanced resource management.Certification exam(s) where applicableSelf-paced online training courses (e-learning) include:Example: A retailer launching a new digital platform began with urgency around changing customer expectations, formed a cross-functional team, communicated a compelling vision, and celebrated early improvements to build momentum.
Learn how APMG Change Management qualifications can enhance your career by aligning with global standards. Read more to discover their benefits.Certification exam(s) where applicableGovernment Programme Office:Accredited training course materialsCertification exam(s) where applicableLewin’s Change ModelAXELOS Peoplecert accredited training organisation for ITIL (IT Infrastructure Library).
AXELOS Peoplecert accredited training organisation for ITIL (IT Infrastructure Library). Accredited training course materials A government department implemented a controlling PMO to oversee national infrastructure Expert, experienced trainers to support youAccredited training course materialsUnfreeze
Support from expert, experienced trainersprogrammesCourse manual where applicable.Support from expert, experienced trainers: Prepare the organisation to accept change by challenging the status quo.AI Project Governance Framework (AIPGF) training provider
Knowledge Train is an AIPGF Accredited Training Organization. Latest educational technology.. This supported greater transparency, better risk management, and alignment with public policy objectives. Latest educational technology.Change
Financial services PMO:SELF-PACED ONLINE TRAINING COURSES : Transition through adoption of new behaviours and processes.AI Project Governance Framework (AIPGF) training provider
Knowledge Train is an AIPGF Accredited Training Organization. BUSINESS SOLUTIONS A bank set up a directive PMO to directly manage regulatory compliance Self-paced online training courses (e-learning) include:BUSINESS SOLUTIONSRefreeze
projectsCertification exam(s) where applicable : Stabilise the organisation by embedding changes into everyday practice.BCS accredited training partner for Business Analysis.
BCS accredited training partner for Business Analysis. , centralising project oversight for timely delivery.Accredited training course materials Example: A manufacturer seeking to improve quality first destabilised old habits, implemented new protocols, then reinforced behaviours through training and recognition.
Navigating the change curve for successful transitionsTO HELP ORGANISATIONS IMPROVEPMO vs. project managerSupport from expert, experienced trainersTO HELP ORGANISATIONS IMPROVEADKAR modelWHAT YOU WILL GET We offer solutions to help improve team performance including:While a Latest educational technology.We offer solutions to help improve team performance including:Awareness
Our courses and workshops include:Simon BuehringConsultancy servicesProject Manager Consultancy services of the need for change
  • Certification exam(s) where applicable19 Feb 2026Staff development is responsible for the planning, execution, and closure of individual projects, the PMO is a broader organisational entity. The PMO sets standards, provides resources and oversight, and may manage a portfolio of projects. In directive PMOs, the Project Manager may report directly to the PMO itself.BUSINESS SOLUTIONSStaff developmentDesire
  • Accredited training course materials Compliance trainingFAQs Compliance training to support the change
  • Expert, experienced trainers to support youDiscover how the change curve can assist in managing transitions effectively. Gain insights and strategies to navigate change smoothly. Scroll down to explore more.Apprenticeship trainingCan a PMO be one person? Apprenticeship trainingKnowledge
  • Course manual where applicable. Custom e-Learning developmentYes, a TO HELP ORGANISATIONS IMPROVECustom e-Learning development of how to change
Project Management Office (PMO)We offer solutions to help improve team performance including: AbilitySELF-PACED ONLINE TRAINING COURSES can consist of just one person. In smaller organisations or teams, a single PMO professional may handle essential functions such as tracking project performance, standardising documentation, and supporting Consultancy services to implement change
Self-paced online training courses (e-learning) include: Find out moreProject ManagersStaff developmentFind out moreReinforcement
  • Certification exam(s) where applicable .Compliance training to sustain change
  • Accredited training course materials Although capacity is limited, even a one-person PMO can significantly improve project consistency and governance by establishing clear standards and frameworks.Apprenticeship training Example: In a software roll-out, employees learned why the upgrade was essential (Awareness, Desire), received hands-on workshops (Knowledge, Ability), and were rewarded for adoption (Reinforcement).
  • Support from expert, experienced trainers How does a PMO add value?Custom e-Learning development Change management challenges
  • Latest educational technology.Change management certification: What it is, and how to get certified A Organisations frequently encounter obstacles when managing change. Common challenges include:
PMO Resistance to changeBUSINESS SOLUTIONSKnowledge TrainCONTACT US adds value by improving project success rates, optimising resource allocation, and ensuring projects align with organisational objectives. It also enhances communication across teams, enforces compliance with methodologies, and provides transparency on project performance through dashboards and reporting.Find out moreCONTACT US: Employees may fear job loss, uncertainty, or increased responsibilities.
19 Feb 2026 Ultimately, a well-functioning PMO ensures that project investments deliver measurable business benefits. Knowledge Train | Business Solutions
Is PMO a stressful job? SolutionTO HELP ORGANISATIONS IMPROVEChange management certification validates your expertise in guiding organisational change. Explore leading certifications, their benefits, costs, and how to get qualified. Whether a : Foster open communication, involve employees in decision-making, and provide adequate support.

We offer solutions to help improve team performance including: PMO role Poor communication

  • Consultancy services is stressful depends on the organisation’s structure and culture. When supported by leadership and empowered to influence project decisions, PMO professionals typically thrive. However, if the PMO is under-resourced or lacks authority, managing multiple priorities without visible impact can create pressure and stress. : Inadequate information can cause confusion and low morale.
  • Staff development NameStrong governance, clear goals, and management support help minimise stress and enable PMO teams to work effectively.NameCONTACT US
  • Compliance training What are the 4 P’s of PMO? Solution
  • Apprenticeship training The 4 P’s of a : Communicate regularly, using clear and consistent messaging across channels.
  • Custom e-Learning development EmailPMOEmail Lack of leadership commitment
are : Without executive support, initiatives may falter. The essentials of Lewin’s change model for successful change management People, Product, Process, Find out more and PhonePhoneNameSolution Simon BuehringProject : Gain leadership buy-in and ensure visible commitment throughout the transition. 19 Feb 2026: Cultural misalignment People:How can we help?How can we help?Email: Change may conflict with existing organisational culture. Learn how Lewin's change model can guide your organisation through change. Uncover practical strategies and insights to facilitate smooth transitions. Scroll down for more information. Define clear roles and responsibilities for the
project SolutionCONTACT US team.SubmitSubmitPhone: Integrate change efforts with culture change and organisational development strategies.
Product: Insufficient resources or planning Ensure the right deliverables reach the right stakeholders. : Poor planning can delay or derail change projects. Process:OUR VALUESOUR VALUESHow can we help?
Implement consistent procedures to manage and control delivery.Our 6 core values are everything we do. They include:Our 6 core values are everything we do. They include: Solution Project:IntegrityIntegrity : Invest in
What are the different types of PMOs?FairnessFairness , transition planning, and risk assessment. Simon BuehringThe three main types of QualityQuality Change management and business functions
are:Social responsibilitySocial responsibilityOur 6 core values are everything we do. They include:: Change management techniques are often a core part of organisational development, aiming for long-term improvement in effectiveness. Scroll down to watch the video and learn new change management tools. Start your journey to confident change leadership today.Supportive PMO: IntegrityProject management
Controlling PMO:Some of the charities we have helped over the years:Some of the charities we have helped over the years:Fairnessproject management Enforces standards, methodologies, and reporting requirements. Quality ensures project deliverables are adopted and sustained.
Takes direct ownership of Social responsibility: Large-scale initiatives such as mergers or digitalisation depend on robust change management for success.
What does a PMO do?AWARDS : Strong, credible leadership drives the success of change initiatives through clear direction and support.AWARDSOUR VALUES A We don’t go seeking awards, but here are two of the awards we have received for our training.Change management best practicesWe don’t go seeking awards, but here are two of the awards we have received for our training.

Our 6 core values are everything we do. They include: PMO Establish clear communication strategies

  • Integrity establishes and maintains project management standards across the organisation. It supports tailored to different stakeholder groups.
  • Diversity Project Managers Request a quoteAppoint dedicated change agents Request a quote
  • Fairness , ensures project governance, and aligns initiatives with business goals. The PMO often oversees project portfolios to prioritise strategic investments and optimise resource use. to guide and support the change process.

Client Earth
Friends of the Earth
Global Witness
Computer Aid
The Wildlife Trusts

United Kingdom

AgilePM verified leader - spring 2020
AgilePM verified leader - autumn 2018
Search
United Kingdom
AustriaBelgiumBulgariaCroatiaCyprus
Czech RepublicDenmark
EstoniaFinlandFranceGermanyIreland
  • Change management certification: What it is, and how to get certified
  • Knowledge Train
  • 19 Feb 2026

image

What is Information Technology?

Cyber Security Awareness in Organisations
image
What is DevOps?
image
What is DevOps: Free ebook
image
How to pass your ITIL Foundation exam
image
What is cyber security?
image
DevOps certification roadmap
image
DevOps careers: Free ebook
image
5 reasons to study ITIL Foundation online
image
Microsoft Office training – does your project team need it?
image
What is GDPR?
image
®The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.
) qualifications can help your career Manage options
Simon BuehringManage services
logo




Manage Consent Functional
Functional
Always active
Registered in UK: 5566983. Registered VAT: GB872413526. Knowledge Train ® is a registered trademark of Knowledge Train Limited. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Knowledge Train are experts in project management, PRINCE2, agile and change management training and certification. Choose from a full range of instructor-led and self-paced project management courses , a PRINCE2 coursePreferences, or an agile project management course
to boost your career. PRINCE2Preferences
  • , MSP
  • ®
  • , ITIL
  • ®
, P3O , PRINCE2The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Agile, RESILIA , and the Swirl logo are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved. AgilePM and AgileBA ®
  • are registered trademarks of Agile Business Consortium Limited. All rights reserved. The APMG International AgilePM and Swirl Device logo, APMG International AgileBA and Swirl Device Logo, APMG International Change Management and APMG International Better Business Cases and Swirl Device logo are trademarks of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. Better Business Cases™ is a trademark of Her Majesty’s Treasury. All rights reserved. DevOps Foundation
  • ®Statistics
  • is a registered mark of the DevOps Institute. “PMI”, “PMBOK
®
Guide”, “PMP” and “CAPM” are registered marks of Project Management Institute, Inc. Knowledge Train Scrum Essentials™, Business Learning Library (BLL)™, Business Analysis Learning Library (BALL)™, Agile Learning Library (ALL)™, IT Learning Library (ITLL)™, and Compliance Learning Library (CLL)™ are trademarks of Knowledge Train Limited. All rights reserved.
Knowledge Train Ltd is an Introducer Appointed Representative of NewDay Cards Ltd for the Newpay finance product provided by NewDay Ltd. NewDay Cards Ltd acts as a credit broker, not a lender. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. Finance available from other lenders is not covered by this arrangement. NewDay Ltd and Newday Cards Ltd are authorised and regulated by the Financial Conduct Authority (ref nos 690292 and 682417 respectively).
The technical storage or access that is used exclusively for statistical purposes. SearchThe technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Marketing Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Manage optionsManage servicesRead more about these purposes Accept Deny Statistics
View preferences The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. Functional
Save preferences
Always active View preferences {title} Statistics{title} {title} The technical storage or access that is used exclusively for statistical purposes. Manage Consent The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. FunctionalPreferencesMarketing
The technical storage or access that is used exclusively for statistical purposes. PreferencesMarketingThe technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.Functional
Always active Project Tracker | Knowledge Train
Marketing The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Manage options Manage {vendor_count} vendors StatisticsRead more about these purposes Preferences Accept StatisticsDeny
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.Preferences View preferences
  • Manage options Save preferences
  • Manage services
  • Manage {vendor_count} vendors View preferences
  • Read more about these purposes {title}
The technical storage or access that is used exclusively for statistical purposes.{title} The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.Manage consent Marketing View preferences
  • {title}
  • {title}Statistics
  • {title} Marketing