How ADKAR can revolutionise your change management strategyResource levelling can lead to better resource utilisation and increased productivity.Foundation

Introduction to the ADKAR modelScrum Master – Agile Business Analysis

Understanding change management), events (sprint planning, daily stand-ups) and tools (sprint backlog). Scrum helps teams to plan and manage their work, adapt to changing requirements, and deliver value quickly.Foundation

In today’s constantly changing organisational landscape, How does Agile project management differ from traditional methods?Learn the fundamentals of Agile Business Analysis.change managementAgilePractitioner is crucial. Organisations must adapt to remain competitive and relevant. is an iterative and incremental approach to product development that values flexibility, collaboration, and customer satisfaction over following a rigid plan. Agile teams embrace change even late in the project, and they focus on delivering working solutions regularly rather than following a fixed set of requirements. Agile is all about continuous improvement and responding to feedback, and there are different ways (frameworks) to do it.4-day course including Foundation.Change managementInfographicLean Six Sigma provides a structured approach to transitioning individuals, teams, and whole organisations from a current state to a desired future state. The goal is to minimise resistance and maximise engagement. Here, the Subscribe to our exclusive offers and promotionsYellow Belt ADKAR Self-paced training course to gain LSS Yellow Belt. model shines as a strategic framework. It offers a clear, step-by-step process that leaders can use to guide their teams through change effectively.Subscribe nowPMI

Origins and purpose of ADKAR ®

The ADKAR model was developed by Jeff Hiatt, founder of Prosci, through research conducted from 1994 to 2002. This research analysed the change patterns of over 700 organisations, leading to a practical, results-oriented approach to managing change at the individual level. Prosci’s research revealed that successful change occurs when PMI-ACP organisational change management{"@context":"https://schema.org","@type":"ImageObject","contentUrl":"https://www.knowledgetrain.co.uk/training-courses/gantt-chart-example.webp ","description":"Example of a Gantt chart","license":"https://www.knowledgetrain.co.uk/license","acquireLicensePage":"https://www.knowledgetrain.co.uk/license","creditText":"Knowledge Train","uploadDate":"2024-10-20T09:00:29.000Z","copyrightNotice":"© 2024 Knowledge Train Limited. All rights reserved.","creator":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk"}}Self-paced course to prepare you for the exam (exam not included). and individual change management intersect. It comprises five key elements: KanbanAwareness{"@context":"https://schema.org","@type":"ImageObject","contentUrl":"https://www.knowledgetrain.co.uk/training-courses/project-network-diagram-example.webp","description":"Example of a project network diagram","license":"https://www.knowledgetrain.co.uk/license","acquireLicensePage":"https://www.knowledgetrain.co.uk/license","creditText":"Knowledge Train","uploadDate":"2024-10-20T09:00:29.000Z","copyrightNotice":"© 2024 Knowledge Train Limited. All rights reserved.","creator":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk"}}Estimating for Agile Foundation, Agile Learning Library (ALL)™Desire{"@context":"https://schema.org","@type":"ImageObject","contentUrl":"https://www.knowledgetrain.co.uk/training-courses/critical-path-method-example.webp","description":"Example of a Critical Path Method (CPM)","license":"https://www.knowledgetrain.co.uk/license","acquireLicensePage":"https://www.knowledgetrain.co.uk/license","creditText":"Knowledge Train","uploadDate":"2024-10-20T09:00:29.000Z","copyrightNotice":"© 2024 Knowledge Train Limited. All rights reserved.","creator":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk"}}BUSINESS ANALYSIS, BCS Business AnalysisKnowledge{"@context":"https://schema.org","@type":"ImageObject","contentUrl":"https://www.knowledgetrain.co.uk/training-courses/kanban-board-example-1.webp","description":"Example of a kanban board.","license":"https://www.knowledgetrain.co.uk/license","acquireLicensePage":"https://www.knowledgetrain.co.uk/license","creditText":"Knowledge Train","uploadDate":"2024-10-20T09:00:29.000Z","copyrightNotice":"© 2024 Knowledge Train Limited. All rights reserved.","creator":{"@type":"Organization","name":"Knowledge Train","url":"https://www.knowledgetrain.co.uk"}}Business Analysis Foundation , Learn the fundamentals of business analysis.Modelling Business Processes Gain practitioner certificate in modelling business processes.Business Analysis Practices Gain practitioner certificate in business analysis practices.

• Requirements Engineering Gain practitioner certificate in requirements engineering.
• Business Analysis International Diploma All 4 courses bundled into this Diploma certification package.
• AgileBA®
• – Agile Business AnalysisFoundation training
• Learn the fundamentals of Agile Business Analysis.Practitioner

These elements work in sequence, with each building upon the previous ones. For instance, it’s difficult to create genuine desire for change without first establishing awareness of why the change is needed. Similarly, knowledge can only be effectively absorbed once someone has the desire to learn. This sequential nature is crucial for successful implementation.4-day course including Foundation.

This model’s purpose is to facilitate a smooth transition by focusing on the psychological aspects of change. By addressing these individual milestones, the ADKAR model reduces stress and enhances overall productivity. Its structured approach ensures that all critical elements of change are methodically covered, minimising confusion. Consequently, organisations can navigate the challenges of transformation with greater confidence and success.PMI

In summary, the ADKAR model serves as a comprehensive guide for ® managing changePMI-PBA . It aligns with the psychological needs of individuals, ensuring that change is not only implemented but also sustained effectively.Self-paced course to prepare you for the exam (exam not included).

The five elements of the ADKAR modelBusiness Analysis Learning Library (BALL)™

Element 1: AwarenessCHANGE MANAGEMENT

The APMG Change Management AwarenessFoundation element is foundational in the ADKAR model. It ensures individuals recognise the necessity for change, setting the stage for subsequent actions. Without awareness, employees may resist or misunderstand the change initiative, leading to challenges in implementation.Learn the fundamentals of enterprise change management.

Importance of awarenessPractitioner Project delivery essentials

Awareness is crucial as it creates a shared understanding of the change. It clarifies the reasons behind the shift, reducing anxiety and speculation. This understanding is vital for aligning individual goals with organisational objectives. When employees comprehend the need for change, they are more inclined to support it. This support eases the transition and lays a solid groundwork for the next elements.Includes Foundation & Practitioner combined option.

Strategies to build awarenessPROGRAMME MANAGEMENTKnowledge Train

Effective strategies to build awareness include:MSP19 Feb 2026

• Consistent communication : Use diverse channels such as emails, meetings, and digital platforms to convey the change message.Refine project delivery skills and improve your chances of landing the project management job you’ve been dreaming of.

PRINCE2 case studies®

The Foundation DesireSimon BuehringLearn the fundamentals of ITIL service management. element involves cultivating the motivation to participate in the change. It requires addressing both rational and emotional aspects to inspire individuals to engage willingly.19 Feb 2026Strategist DPI

Creating desire for change 3-day ITIL Strategist: Direct, Plan & Improve (DPI) course.

To inspire desire, organisations can:Read real-world case studies that show the effectiveness of PRINCE2 across different sectors. See how organisations have used PRINCE2 to deliver successful outcomes, overcome challenges, and improve project management.Specialist: DSV

• Highlight benefits 3-day ITIL Specialist: Drive Stakeholder Value (DSV) course.: Clearly articulate the personal and organisational benefits of the change.
• Engage employees Specialist: CDS : Involve them in planning and decision-making processes to create a sense of ownership. 3-day ITIL Specialist: Create, Deliver and Support (CDS) course.
• Recognise contributions IT Learning Library (ITLL)™: Acknowledge and reward early adopters and change champions to motivate others. BUSINESS LEARNING LIBRARY (BLL)™

Measuring desire levels Agile Learning Library (ALL)™

Understanding the level of desire is essential for gauging readiness. This can be achieved through:Managing small projectsBusiness Analysis Learning Library (BALL)™

• Surveys and feedback Compliance Learning Library (CLL)™: Gather input on employee sentiments towards the change.Simon BuehringIT Learning Library (ITLL)™
• Observation19 Feb 2026Business solutions: Monitor engagement levels during change-related activities. _blank
• InterviewsCan large project management practices be scaled down? Explore the application of these practices in smaller projects by reading further.About: Conduct one-on-one discussions to explore individual concerns and motivations. _blank

Assessing desire helps tailor support and interventions, ensuring greater engagement. It’s crucial to understand that while organisations can create an environment that fosters desire, the ultimate decision to participate in the change is a personal choice that cannot be forced. Leaders can influence desire by addressing the question ‘What’s in it for me?’ (WIIFM) but must recognize that genuine commitment cannot be mandated. Blog

Element 3: Knowledge

The third element of ADKAR addresses the practical aspects of change implementation. The EXPLORE SUBJECTSKnowledge Select your preferred subject. element focuses specifically on how to implement the change. This includes two critical types of knowledge: understanding how to change (the required skills, processes, and behaviours) and what to do during the transition state. This goes beyond just sharing information – it requires detailed training on new processes, systems, and roles that will be part of the change.

Knowledge acquisition PROJECT MANAGEMENT QUALIFICATIONS & WORKSHOPS

To facilitate knowledge acquisition:An introduction to PRINCE2 Agile – webinar with Andrew KellSelect your preferred qualification or workshop.

• Structured training : Provide comprehensive training programmes tailored to different learning styles.Sevcan YasaPRINCE2 COURSES
• Mentorship19 Feb 2026Select your preferred training course below:: Pair employees with mentors to offer guidance and support.
• Self-paced learningJoin Andrew Kell in a webinar exploring the integration of PRINCE2 and Agile methodologies. Ideal for professionals looking to adapt their project management approach.APM COURSES: Use e-learning platforms for flexible, on-demand knowledge access. Select your preferred training course below:

Tools for knowledge transfer

Effective tools include: AGILE PROJECT MANAGEMENT COURSES

• Workshops and seminars Select your preferred training course below:: Offer hands-on experience and practical insights.
• Knowledge repositories PRINCE2 AGILE COURSES: Maintain accessible databases for quick reference. Select your preferred training course below:
• Peer learningProjects : Encourage knowledge sharing through peer networks. BETTER BUSINESS CASES COURSES

These tools ensure that employees have the required knowledge to succeed.Simon BuehringSelect your preferred training course below:

Element 4: Ability19 Feb 2026

The P3O COURSESAbilityUnderstand what defines projects within organizations and why they are crucial for business success. Learn about future trends in project management by reading further.Select your preferred training course below: element represents the actual execution of the change – turning knowledge into action. Whilst Knowledge is about understanding how to change, Ability is about demonstrating performance in real-world conditions. This element often requires time for practice, coaching, and feedback as people develop proficiency in new skills or behaviours. Success in this element is measured by actual performance rather than just completing training.

Developing ability WORKSHOPS

Developing ability involves: Select your preferred workshop below:

• Practical training
• : Create a culture that encourages experimentation and learning.Select your preferred training course below:

Training and support systemsKnowledge Train

Training and support systems are vital for ability development:29 Apr 2026PRINCE2 AGILE COURSES

• Ongoing training Select your preferred training course below:: Offer continuous learning opportunities.PMP certification is a globally recognised qualification for project managers, awarded by the Project Management Institute (PMI). It demonstrates advanced knowledge and experience in project management and is highly valued across multiple industries worldwide.
• Access to resources SCRUM COURSES: Ensure availability of tools and materials needed for skill application. Select your preferred training course below:
• Peer support : Foster a network of colleagues who can offer assistance and advice. AGILE BUSINESS ANALYSIS COURSES

These systems bolster the ability to adapt successfully. Select your preferred training course below:

Element 5: Reinforcement

The BUSINESS ANALYSIS QUALIFICATIONSReinforcementProject management apprenticeshipsSelect your preferred qualification. element ensures that changes are sustained over time.

Sustaining changeKnowledge TrainBCS BUSINESS ANALYSIS COURSES

To sustain change:19 Feb 2026Select your preferred training course below:

• Celebrate successes : Recognise achievements to reinforce positive behaviour.Seeking a project management apprenticeship? This guide details the leading five apprenticeship programmes and providers across the UK. Acquire essential skills and start your professional journey while earning money.AGILE BUSINESS ANALYSIS COURSES
• Continuous feedback Select your preferred training course below:: Provide regular updates and feedback to maintain momentum.
• Adjust strategies CHANGE MANAGEMENT QUALIFICATIONS: Be flexible and willing to adapt strategies based on feedback. Select your preferred qualification.

Monitoring progress

Monitoring progress involves: APMG CHANGE MANAGEMENT COURSES

• Performance metrics Select your preferred training course below:: Track key indicators to assess change impact.APM Body of Knowledge (BoK)
• Regular reviews PROGRAMME MANAGEMENT QUALIFICATIONS: Schedule periodic evaluations to identify areas for improvement.Knowledge TrainSelect your preferred qualification.
• Feedback channels19 Feb 2026 : Maintain open lines for employee input and suggestions. MSP COURSES

Through reinforcement, organisations can ensure that new behaviours become ingrained, leading to lasting successLearn about the Select your preferred training course below:

A key component of implementing ADKAR is using the ADKAR Assessment tool. This diagnostic instrument helps identify which elements are acting as barriers to change for individuals or groups. By rating each element on a scale of 1 to 5, change managersMSP COURSES can pinpoint where additional focus is needed. For example, if Ability scores are low but Knowledge scores are high, this suggests the need for more practical application opportunities rather than additional training.Select your preferred training course below:

Psychologically, the structured approach of the ADKAR model reduces stress and enhances confidence among employees. By focusing on individual change, it ensures that employees are well-equipped to adopt new behaviours. This focus leads to sustained improvements and long-term success.

Best practices for each ADKAR elementIT QUALIFICATIONSGive us a call

Aligning goals with elementsSelect your preferred qualification.

Aligning organisational goals with the elements of the ADKAR modelITIL COURSES+44 (0)207 148 5985 is essential for a cohesive change process. Begin by clearly defining your organisational objectives. Ensure that each of the ADKAR elements – Awareness, Desire, Knowledge, Ability, and Reinforcement – supports these objectives.Select your preferred training course below:

• Awareness Or chat with us using the link at the bottom of the screen.: Align awareness efforts with the strategic vision. Ensure that the need for change is communicated in a way that reflects organisational goals.IT QUALIFICATIONSContact us with questions about the courses on this page, or about which project management certification or training is best for you.
• DesireSelect your preferred qualification.Finance FAQs: Motivate employees by linking personal benefits to broader organisational aims. Contact
• KnowledgeITIL COURSESCookies: Tailor training programs to impart skills that directly contribute to achieving strategic goals.Select your preferred training course below:Privacy
• Ability Terms: Develop capabilities that are necessary for meeting long-term objectives.LEARNING LIBRARIESCustomer Support
• ReinforcementSelect your preferred training course topic. : Design reinforcement strategies that celebrate achievements aligned with organisational success. [email protected]

This alignment ensures that change initiatives are not only implemented but also contribute meaningfully to the organisation’s mission.AI QUALIFICATIONS & WORKSHOPSJoin Our Team

Continuous improvementSelect your preferred qualification or workshop.

Continuous improvement is vital in refining the ADKAR process. It involves regularly assessing and enhancing each element to ensure effectiveness. [email protected]

• Feedback loopsAIPGF COURSES Copyright © 2005-2026 Knowledge Train Limited. : Establish mechanisms for collecting feedback at each element. Use surveys, interviews, and performance metrics to gather insights.Select your preferred training course below: Registered in UK: 5566983.
• Regular reviews Registered VAT: GB872413526.: Conduct periodic evaluations to identify strengths and areas for improvement within the ADKAR elements.BCS AI COURSES Knowledge Train
• Adaptive strategiesSelect your preferred training course below:®: Be willing to modify strategies based on feedback and evolving organisational needs. is a registered trademark of Knowledge Train Limited.

The psychological benefits of this approach are significant. Continuous improvement reduces stress and enhances confidence by ensuring that the change process is dynamic and responsive. Employees feel valued and understood, fostering a positive environment for sustained change. This iterative process not only refines the ADKAR model but also reinforces a culture of adaptability and growth within the organisation.AIPGF COURSES 20 Old Bailey, London, EC4M 7AN, England, United Kingdom.

ConclusionSelect your preferred training course below: Knowledge Train are experts in project management, PRINCE2, agile and change management training and certification. Choose from a full range of instructor-led and self-paced

Recap of the ADKAR model project management courses

The AI WORKSHOPS, a ADKAR modelSelect your preferred workshop below:PRINCE2 course offers a structured and effective framework for , or an managing changeKnowledge Train is a PRINCE2 Accredited Training Organization.agile project management course within organisations. It comprises five pivotal elements: Awareness, Desire, Knowledge, Ability, and Reinforcement. Each element is crucial for guiding both leaders and employees through the change process. By systematically addressing these elements, organisations can ensure that all critical elements of change management are covered, minimising confusion and resistance. The model’s structured approach not only facilitates successful transitions but also fosters alignment with organisational goals. to boost your career.

Encouragement to adopt ADKARKnowledge Train is an AgilePM Accredited Training Organization.PRINCE2

Adopting the ADKAR model can significantly enhance an organisation’s ®change managementKnowledge Train is a PRINCE2 Agile Accredited Training Organization., MSP efforts. It provides a clear roadmap that supports both individual and organisational transformation. By following its principles, organisations can reduce stress and uncertainty while boosting employee engagement and commitment. The psychological benefits are substantial, as employees feel more informed, involved, and confident throughout the change process. Implementing ADKAR can lead to more sustainable and successful change initiatives, making it a valuable tool for any organisation striving for effective transformation. ®

FAQsKnowledge Train is a Better Business Cases Accredited Training Organization., ITIL

What is the ADKAR model? ®

The ADKAR model is a goal-oriented change management framework focusing on individual-level change. It comprises five elements: Awareness, Desire, Knowledge, Ability, and Reinforcement. These elements guide individuals in adopting and sustaining change within an organisation.Knowledge Train is a P3O Accredited Training Organization., P3O

Why is awareness important in the ADKAR model?

Knowledge Train is an AgilePM Accredited Training Organization.

Knowledge Train is a PRINCE2 Agile Accredited Training Organization.

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BCS accredited training partner for Business Analysis.

Knowledge Train is an Agile BA Accredited Training Organization.