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ADKAR change management model.

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Copied!Key takeaways

A strong business case turns a proposal into a decision by making value, costs, and risk explicit.

Use a business case when resources are limited and there are credible alternatives, including a do-nothing baseline.Make roles clear: an author drafts, finance and risk challenge, and an executive sponsor owns benefits and alignment.Anchor the case in a measurable baseline, defined objectives, and KPIs so outcomes can be tracked after delivery.Compare options transparently using full costs, quantified benefits, and appraisal methods such as ROI, NPV, IRR, and payback.

Separate risks, assumptions, constraints, and dependencies, and include mitigations and a post-implementation review plan.

When to use a business case

Who creates and who approves a business case

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