Business Analysis Learning Library (BALL)™
- PROJECT MANAGEMENT QUALIFICATIONS & WORKSHOPS with practice, coaching, and performance-based feedback. Select your preferred qualification or workshop.
- Use Reinforcement PRINCE2 COURSES to sustain new behaviours via celebration, metrics, regular reviews, and adaptive improvements. Select your preferred training course below:

- SCRUM COURSES: Involve them in planning and decision-making processes to create a sense of ownership. Select your preferred training course below:
- Recognise contributions : Acknowledge and reward early adopters and change champions to motivate others. LEAN SIX SIGMA COURSES
Measuring desire levels Select your preferred training course below:
Understanding the level of desire is essential for gauging readiness. This can be achieved through:
- Surveys and feedback BUSINESS ANALYST COURSES: Gather input on employee sentiments towards the change. Select your self-paced training course topic.
- Observation : Monitor engagement levels during change-related activities. BCS BUSINESS ANALYST COURSES
- Interviews Select your preferred training course below:: Conduct one-on-one discussions to explore individual concerns and motivations.
Assessing desire helps tailor support and interventions, ensuring greater engagement. It’s crucial to understand that while organisations can create an environment that fosters desire, the ultimate decision to participate in the change is a personal choice that cannot be forced. Leaders can influence desire by addressing the question ‘What’s in it for me?’ (WIIFM) but must recognize that genuine commitment cannot be mandated. CHANGE MANAGEMENT COURSES
Element 3: Knowledge Select your self-paced training course topic.
The third element of ADKAR addresses the practical aspects of change implementation. The Knowledge APMG CHANGE MANAGEMENT COURSES element focuses specifically on how to implement the change. This includes two critical types of knowledge: understanding how to change (the required skills, processes, and behaviours) and what to do during the transition state. This goes beyond just sharing information – it requires detailed training on new processes, systems, and roles that will be part of the change. Select your preferred training course below:
Knowledge acquisition
To facilitate knowledge acquisition: PROGRAMME MANAGEMENT COURSES
- Structured training Select your self-paced training course topic.: Provide comprehensive training programmes tailored to different learning styles.
- Mentorship MSP COURSES: Pair employees with mentors to offer guidance and support. Request a quoteSelect your preferred training course below:
- Self-paced learning : Use e-learning platforms for flexible, on-demand knowledge access. IT QUALIFICATIONS
Tools for knowledge transfer[email protected]Select your preferred qualification.
Effective tools include:
- Workshops and seminars +44 (0)207 148 5985ITIL COURSES: Offer hands-on experience and practical insights.CoursesSelect your preferred training course below:
- Knowledge repositoriesPROJECT MANAGEMENT : Maintain accessible databases for quick reference.PRINCE2IT QUALIFICATIONS
- Peer learning®Select your preferred qualification.: Encourage knowledge sharing through peer networks.Foundation
These tools ensure that employees have the required knowledge to succeed.Learn the fundamentals of the PRINCE2 method.ITIL COURSES
Element 4: AbilityPractitioner Select your preferred training course below:
The Includes Foundation & Practitioner combined option. AbilityAssociation for Project Management (APM)LEARNING LIBRARIES element represents the actual execution of the change – turning knowledge into action. Whilst Knowledge is about understanding how to change, Ability is about demonstrating performance in real-world conditions. This element often requires time for practice, coaching, and feedback as people develop proficiency in new skills or behaviours. Success in this element is measured by actual performance rather than just completing training.Project Fundamentals Qualification (PFQ) Select your preferred training course topic.
Developing abilityStart your APM project management career.
Developing ability involves:Project Management Qualification (PMQ) AI QUALIFICATIONS & WORKSHOPS
- Practical trainingAdvance your APM project management expertise.Select your preferred qualification or workshop.: Conduct real-world exercises to build confidence.Project Risk Single Certificate Level 1
- Feedback loopsEnhance your project risk management skills.AIPGF COURSES: Provide constructive feedback to refine skills.AgilePMSelect your preferred training course below:
- Supportive environment® : Create a culture that encourages experimentation and learning. – Agile Project ManagementBCS AI COURSES
Training and support systemsFoundation Select your preferred training course below:
Training and support systems are vital for ability development:Learn the key principles of Agile Project Management.
- Ongoing trainingPractitioner AIPGF COURSES: Offer continuous learning opportunities.Includes Foundation & Practitioner combined option.Select your preferred training course below:
- Access to resourcesPRINCE2 : Ensure availability of tools and materials needed for skill application.®AI WORKSHOPS
- Peer support AgileSelect your preferred workshop below:: Foster a network of colleagues who can offer assistance and advice.Foundation
These systems bolster the ability to adapt successfully.Learn the fundamentals of the PRINCE2 Agile method.Knowledge Train is a PRINCE2 Accredited Training Organization.
Element 5: ReinforcementPractitioner
The Includes Foundation & Practitioner combined option.Knowledge Train is an AgilePM Accredited Training Organization.ReinforcementAI Project Governance Framework (AIPGF) element ensures that changes are sustained over time.Foundation Knowledge Train is a PRINCE2 Agile Accredited Training Organization.
Sustaining changeLearn the fundamentals of the governance framework.
To sustain change:Practitioner Knowledge Train is a Better Business Cases Accredited Training Organization.
- Celebrate successesIncludes Foundation & Practitioner combined option. : Recognise achievements to reinforce positive behaviour.Better Business CasesKnowledge Train is a P3O Accredited Training Organization.
- Continuous feedback™ : Provide regular updates and feedback to maintain momentum.Foundation Knowledge Train is an AgilePM Accredited Training Organization.
- Adjust strategiesLearn the fundamentals of Better Business cases. : Be flexible and willing to adapt strategies based on feedback.Practitioner Knowledge Train is a PRINCE2 Agile Accredited Training Organization.
Monitoring progressIncludes Foundation & Practitioner combined option.
Monitoring progress involves:P3OKnowledge Train is an Agile BA Accredited Training Organization.
- Performance metrics® : Track key indicators to assess change impact.Foundation BCS accredited training partner for Business Analysis.
- Regular reviewsLearn the fundamentals of the P3O project management office. : Schedule periodic evaluations to identify areas for improvement.Practitioner Knowledge Train is an Agile BA Accredited Training Organization.
- Feedback channelsIncludes Foundation & Practitioner combined option. : Maintain open lines for employee input and suggestions.WorkshopsKnowledge Train is a Change Management Accredited Training Organization.
Through reinforcement, organisations can ensure that new behaviours become ingrained, leading to lasting successIntroduction to Project Management
Practitioner
Includes Foundation & Practitioner combined option.
PRINCE2® Agile
Foundation
Learn the fundamentals of the PRINCE2 Agile method.
Practitioner
- Includes Foundation & Practitioner combined option.Scrum
- Self-paced training course to learn the essentials of Scrum.Scrum Master
- Choose Scrum Alliance or Scrum.org Scrum Master training courses.Scrum Product Owner
- Choose Scrum Alliance or Scrum.org Product Owner training courses.AgileBA
- ® – Agile Business Analysis
Foundation
Learn the fundamentals of Agile Business Analysis.
Practitioner
- 4-day course including Foundation.Lean Six Sigma
- Yellow Belt Self-paced training course to gain LSS Yellow Belt.
- PMI®
PMI-ACP Self-paced course to prepare you for the exam (exam not included).Kanban
Estimating for Agile Foundation
Agile Learning Library (ALL)™
BUSINESS ANALYSIS
BCS Business AnalysisBusiness Analysis Foundation Learn the fundamentals of business analysis.
- Modelling Business Processes Gain practitioner certificate in modelling business processes.
- Business Analysis Practices Gain practitioner certificate in business analysis practices.
- Requirements Engineering Gain practitioner certificate in requirements engineering.
- Business Analysis International Diploma All 4 courses bundled into this Diploma certification package.
- AgileBA®
– Agile Business Analysis
Foundation training
Learn the fundamentals of Agile Business Analysis.
- Practitioner 4-day course including Foundation.
- PMI®
- PMI-PBA Self-paced course to prepare you for the exam (exam not included).
Business Analysis Learning Library (BALL)™
CHANGE MANAGEMENT
APMG Change Management
Foundation Learn the fundamentals of enterprise change management.Practitioner Includes Foundation & Practitioner combined option.PROGRAMME MANAGEMENT
MSP
®Foundation Learn the fundamentals of programme management.
Practitioner
Includes Foundation & Practitioner combined option.
INFORMATION TECHNOLOGY (IT)
ITIL
®
Foundation
Learn the fundamentals of ITIL service management.
Strategist DPI
3-day ITIL Strategist: Direct, Plan & Improve (DPI) course.
Specialist: DSV
3-day ITIL Specialist: Drive Stakeholder Value (DSV) course.


