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Key takeaways

ADKAR makes change stick by guiding individuals through a clear sequence of milestones.Save preferences

  • Build AwarenessView preferences with clear, consistent communication and visible leadership support.{title}
  • Grow {title} Desire{title} by addressing WIIFM, involving staff early, and recognising change champions.Manage consent
  • Provide Manage consent Knowledge through tailored training, mentoring, and easy access to reference materials.
  • Convert Knowledge into Ability Project Management Techniques | Knowledge Train with practice, coaching, and performance-based feedback.
  • Use Reinforcement to sustain new behaviours via celebration, metrics, regular reviews, and adaptive improvements.

Enhance your project risk management skills.

ADKAR change management model.

AgilePM

® – Agile Project Management Foundation Learn the key principles of Agile Project Management. Practitioner Includes Foundation & Practitioner combined option. PRINCE2

®

Agile Foundation Learn the fundamentals of the PRINCE2 Agile method. Practitioner Includes Foundation & Practitioner combined option. AI Project Governance Framework (AIPGF) Foundation Learn the fundamentals of the governance framework. Practitioner Includes Foundation & Practitioner combined option. Better Business Cases Reinforcement ™ . Each element represents a milestone that individuals must achieve to embrace and sustain change thoroughly. Foundation

  • Awareness Learn the fundamentals of Better Business cases. : Recognising the need for change. Practitioner
  • Desire Includes Foundation & Practitioner combined option. : Building the motivation to participate.P3O Request a quote
  • Knowledge® : Acquiring the necessary information and skills.Foundation

  • Agile: Clearly articulate the personal and organisational benefits of the change.Learn the fundamentals of the governance framework.
  • Engage employeesFoundation Practitioner : Involve them in planning and decision-making processes to create a sense of ownership.Learn the fundamentals of the PRINCE2 Agile method. Includes Foundation & Practitioner combined option.
  • Recognise contributionsPractitioner Better Business Cases: Acknowledge and reward early adopters and change champions to motivate others.Includes Foundation & Practitioner combined option. ™

Measuring desire levels ScrumFoundation

Understanding the level of desire is essential for gauging readiness. This can be achieved through: Scrum Essentials Learn the fundamentals of Better Business cases.

  • Surveys and feedback Self-paced training course to learn the essentials of Scrum.Practitioner : Gather input on employee sentiments towards the change. Scrum Master Includes Foundation & Practitioner combined option.
  • Observation Choose Scrum Alliance or Scrum.org Scrum Master training courses.P3O: Monitor engagement levels during change-related activities. Scrum Product Owner ®
  • Interviews Choose Scrum Alliance or Scrum.org Product Owner training courses.Foundation : Conduct one-on-one discussions to explore individual concerns and motivations. AgileBALearn the fundamentals of the P3O project management office.

Assessing desire helps tailor support and interventions, ensuring greater engagement. It’s crucial to understand that while organisations can create an environment that fosters desire, the ultimate decision to participate in the change is a personal choice that cannot be forced. Leaders can influence desire by addressing the question ‘What’s in it for me?’ (WIIFM) but must recognize that genuine commitment cannot be mandated. ®Practitioner

Element 3: Knowledge – Agile Business AnalysisIncludes Foundation & Practitioner combined option.

The third element of ADKAR addresses the practical aspects of change implementation. The Foundation WorkshopsKnowledge Learn the fundamentals of Agile Business Analysis.Introduction to Project Management element focuses specifically on how to implement the change. This includes two critical types of knowledge: understanding how to change (the required skills, processes, and behaviours) and what to do during the transition state. This goes beyond just sharing information – it requires detailed training on new processes, systems, and roles that will be part of the change. Practitioner 1-day workshop to learn the basics of project management.

Knowledge acquisition 4-day course including Foundation.Project Management Essentials

To facilitate knowledge acquisition: Lean Six Sigma2-day workshop to learn how to manage projects without getting certified.

  • Structured training Yellow Belt Writing Business Cases : Provide comprehensive training programmes tailored to different learning styles. Self-paced training course to gain LSS Yellow Belt.Half-day workshop to learn to write robust business cases.
  • Mentorship PMIAI in Project Management : Pair employees with mentors to offer guidance and support. ®Learn how to use AI tools in everyday project work.
  • Self-paced learning PMI-ACP ARTIFICIAL INTELLIGENCE (AI): Use e-learning platforms for flexible, on-demand knowledge access. Self-paced course to prepare you for the exam (exam not included).BCS AI

Tools for knowledge transfer KanbanFoundation

Effective tools include: Estimating for Agile FoundationLearn the fundamentals of artificial intellegence.

  • Workshops and seminars Agile Learning Library (ALL)™AI Project Governance Framework (AIPGF): Offer hands-on experience and practical insights. BUSINESS ANALYSISFoundation
  • Knowledge repositories BCS Business AnalysisLearn the fundamentals of the governance framework.: Maintain accessible databases for quick reference. Business Analysis Foundation Practitioner
  • Peer learning Learn the fundamentals of business analysis.Includes Foundation & Practitioner combined option.: Encourage knowledge sharing through peer networks. Modelling Business Processes Workshops

These tools ensure that employees have the required knowledge to succeed. Gain practitioner certificate in modelling business processes.AI in Project Management

Element 4: Ability Business Analysis Practices Learn how to use AI tools in everyday project work.

The Gain practitioner certificate in business analysis practices.AGILEAbility Requirements Engineering AgilePM element represents the actual execution of the change – turning knowledge into action. Whilst Knowledge is about understanding how to change, Ability is about demonstrating performance in real-world conditions. This element often requires time for practice, coaching, and feedback as people develop proficiency in new skills or behaviours. Success in this element is measured by actual performance rather than just completing training. Gain practitioner certificate in requirements engineering.®

Developing ability Business Analysis International Diploma – Agile Project Management

Developing ability involves: All 4 courses bundled into this Diploma certification package.Foundation

  • Practical training AgileBALearn the key principles of Agile Project Management.: Conduct real-world exercises to build confidence. ®Practitioner
  • Feedback loops – Agile Business AnalysisIncludes Foundation & Practitioner combined option.: Provide constructive feedback to refine skills. Foundation training PRINCE2
  • Supportive environment Learn the fundamentals of Agile Business Analysis.®: Create a culture that encourages experimentation and learning. Practitioner Agile

Training and support systems 4-day course including Foundation.Foundation

Training and support systems are vital for ability development: PMILearn the fundamentals of the PRINCE2 Agile method.

  • Ongoing training ®Practitioner : Offer continuous learning opportunities. PMI-PBA Includes Foundation & Practitioner combined option.
  • Access to resources Self-paced course to prepare you for the exam (exam not included).Scrum: Ensure availability of tools and materials needed for skill application. Business Analysis Learning Library (BALL)™Scrum Essentials
  • Peer support CHANGE MANAGEMENTSelf-paced training course to learn the essentials of Scrum.: Foster a network of colleagues who can offer assistance and advice. APMG Change ManagementScrum Master

These systems bolster the ability to adapt successfully. Foundation Choose Scrum Alliance or Scrum.org Scrum Master training courses.

Element 5: Reinforcement Learn the fundamentals of enterprise change management.Scrum Product Owner

The Practitioner Choose Scrum Alliance or Scrum.org Product Owner training courses.Reinforcement Includes Foundation & Practitioner combined option.AgileBA element ensures that changes are sustained over time. PROGRAMME MANAGEMENT®

Sustaining change MSP – Agile Business Analysis

To sustain change: ®Foundation

  • Celebrate successes Foundation Learn the fundamentals of Agile Business Analysis.: Recognise achievements to reinforce positive behaviour. Learn the fundamentals of programme management.Practitioner
  • Continuous feedback Practitioner 4-day course including Foundation.: Provide regular updates and feedback to maintain momentum. Includes Foundation & Practitioner combined option.Lean Six Sigma
  • Adjust strategies INFORMATION TECHNOLOGY (IT)Yellow Belt : Be flexible and willing to adapt strategies based on feedback. ITILSelf-paced training course to gain LSS Yellow Belt.

Monitoring progress ®PMI

Monitoring progress involves: Foundation ®

  • Performance metrics Learn the fundamentals of ITIL service management.PMI-ACP : Track key indicators to assess change impact. Strategist DPI Self-paced course to prepare you for the exam (exam not included).
  • Regular reviews 3-day ITIL Strategist: Direct, Plan & Improve (DPI) course.Kanban: Schedule periodic evaluations to identify areas for improvement. Specialist: DSV Estimating for Agile Foundation
  • Feedback channels 3-day ITIL Specialist: Drive Stakeholder Value (DSV) course.Agile Learning Library (ALL)™: Maintain open lines for employee input and suggestions. BUSINESS ANALYSIS

BCS Business Analysis

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Foundation

Learn the fundamentals of the PRINCE2 method.BCS BUSINESS ANALYSIS COURSES

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ADKAR change management infographic.

Learn the fundamentals of Better Business cases.