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Key takeaways

ADKAR makes change stick by guiding individuals through a clear sequence of milestones.

  • Build Awareness with clear, consistent communication and visible leadership support.
  • Grow Desire by addressing WIIFM, involving staff early, and recognising change champions.
  • Provide Knowledge through tailored training, mentoring, and easy access to reference materials.
  • Convert Knowledge into Ability with practice, coaching, and performance-based feedback.
  • Use Reinforcement to sustain new behaviours via celebration, metrics, regular reviews, and adaptive improvements.

Introduction to the ADKAR model[email protected]

ADKAR change management model.

Understanding change managementJoin Our TeamProject Management Triangle | Knowledge Train

In today’s constantly changing organisational landscape, change management[email protected] is crucial. Organisations must adapt to remain competitive and relevant. Copyright © 2005-2026 Knowledge Train Limited. Change management Registered in UK: 5566983. provides a structured approach to transitioning individuals, teams, and whole organisations from a current state to a desired future state. The goal is to minimise resistance and maximise engagement. Here, the Registered VAT: GB872413526.ADKAR Knowledge Train model shines as a strategic framework. It offers a clear, step-by-step process that leaders can use to guide their teams through change effectively. ®

Origins and purpose of ADKAR is a registered trademark of Knowledge Train Limited.

The ADKAR model was developed by Jeff Hiatt, founder of Prosci, through research conducted from 1994 to 2002. This research analysed the change patterns of over 700 organisations, leading to a practical, results-oriented approach to managing change at the individual level. Prosci’s research revealed that successful change occurs when 20 Old Bailey, London, EC4M 7AN, England, United Kingdom.organisational change management Knowledge Train are experts in project management, PRINCE2, agile and change management training and certification. Choose from a full range of instructor-led and self-paced and individual change management intersect. It comprises five key elements: project management coursesAwareness , a , PRINCE2 courseDesire, or an , agile project management course Knowledge to boost your career. , PRINCE2 Ability® , and , MSP Reinforcement® . Each element represents a milestone that individuals must achieve to embrace and sustain change thoroughly., ITIL

  • Awareness®

Implementing the ADKAR model in your organisation

Preparing for change

ADKAR change management infographic.

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