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  • Courses
    • PROJECT MANAGEMENT
      • PRINCE2®
        • Foundation Learn the fundamentals of the PRINCE2 method.
        • Practitioner Includes Foundation & Practitioner combined option.
      • Association for Project Management (APM)
        • Project Fundamentals Qualification (PFQ) Start your APM project management career.
        • Project Management Qualification (PMQ) Advance your APM project management expertise.
        • Project Risk Single Certificate Level 1 Enhance your project risk management skills.
      • AgilePM® – Agile Project Management
        • Foundation Learn the key principles of Agile Project Management.
        • Practitioner Includes Foundation & Practitioner combined option.
      • PRINCE2® Agile
        • Foundation Learn the fundamentals of the PRINCE2 Agile method.
        • Practitioner Includes Foundation & Practitioner combined option.
      • AI Project Governance Framework (AIPGF)
        • Foundation Learn the fundamentals of the governance framework.
        • Practitioner Includes Foundation & Practitioner combined option.
      • Better Business Cases™
        • Foundation Learn the fundamentals of Better Business cases.
        • Practitioner Includes Foundation & Practitioner combined option.
      • P3O®
        • Foundation Learn the fundamentals of the P3O project management office.
        • Practitioner Includes Foundation & Practitioner combined option.
      • Workshops
        • Introduction to Project Management 1-day workshop to learn the basics of project management.
        • Project Management Essentials 2-day workshop to learn how to manage projects without getting certified.
        • Writing Business Cases Half-day workshop to learn to write robust business cases.
        • AI in Project Management Learn how to use AI tools in everyday project work.
    • ARTIFICIAL INTELLIGENCE (AI)
      • BCS AI
        • Foundation Learn the fundamentals of artificial intellegence.
      • AI Project Governance Framework (AIPGF)
        • Foundation Learn the fundamentals of the governance framework.
        • Practitioner Includes Foundation & Practitioner combined option.
      • Workshops
        • AI in Project Management Learn how to use AI tools in everyday project work.
    • AGILE
      • AgilePM® – Agile Project Management
        • Foundation Learn the key principles of Agile Project Management.
        • Practitioner Includes Foundation & Practitioner combined option.
      • PRINCE2® Agile
        • Foundation Learn the fundamentals of the PRINCE2 Agile method.
        • Practitioner Includes Foundation & Practitioner combined option.
      • Scrum
        • Scrum Essentials Self-paced training course to learn the essentials of Scrum.
        • Scrum Master Choose Scrum Alliance or Scrum.org Scrum Master training courses.
        • Scrum Product Owner Choose Scrum Alliance or Scrum.org Product Owner training courses.
      • AgileBA® – Agile Business Analysis
        • Foundation Learn the fundamentals of Agile Business Analysis.
        • Practitioner
      • Lean Six Sigma
        • Yellow Belt Self-paced training course to gain LSS Yellow Belt.
      • PMI®
        • PMI-ACP Self-paced course to prepare you for the exam (exam not included).
      • Kanban
      • Estimating for Agile Foundation
      • Agile Learning Library (ALL)™
    • BUSINESS ANALYSIS
      • BCS Business Analysis
        • Business Analysis Foundation Learn the fundamentals of business analysis.
        • Modelling Business Processes Gain practitioner certificate in modelling business processes.
        • Business Analysis Practices Gain practitioner certificate in business analysis practices.
        • Requirements Engineering Gain practitioner certificate in requirements engineering.
      • AgileBA® – Agile Business Analysis
        • Foundation training
      • ®
        • PMI-PBA Self-paced course to prepare you for the exam (exam not included).
      • Business Analysis Learning Library (BALL)™
    • CHANGE MANAGEMENT
      • APMG Change Management
        • Foundation Learn the fundamentals of enterprise change management.
        • Practitioner Includes Foundation & Practitioner combined option.
    • PROGRAMME MANAGEMENT
      • MSP ®
        • Foundation Learn the fundamentals of programme management.
        • Practitioner Includes Foundation & Practitioner combined option.
    • INFORMATION TECHNOLOGY (IT)
      • ITIL ®
        • Foundation Learn the fundamentals of ITIL service management.
        • Strategist DPI 3-day ITIL Strategist: Direct, Plan & Improve (DPI) course.
        • Specialist: DSV 3-day ITIL Specialist: Drive Stakeholder Value (DSV) course.
        • Specialist: CDS 3-day ITIL Specialist: Create, Deliver and Support (CDS) course.
      • IT Learning Library (ITLL)™
    • BUSINESS LEARNING LIBRARY (BLL)™
      • Agile Learning Library (ALL)™
      • Business Analysis Learning Library (BALL)™
      • Compliance Learning Library (CLL)™
      • IT Learning Library (ITLL)™
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PROJECT MANAGEMENT QUALIFICATIONS & WORKSHOPS
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PRINCE2 COURSES
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BETTER BUSINESS CASES COURSES
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P3O COURSES
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AGILE QUALIFICATIONS
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AGILE PROJECT MANAGEMENT COURSES
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PRINCE2 AGILE COURSES
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AGILE BUSINESS ANALYSIS COURSES
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BUSINESS ANALYSIS QUALIFICATIONS
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BCS BUSINESS ANALYSIS COURSES
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AGILE BUSINESS ANALYSIS COURSES
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CHANGE MANAGEMENT QUALIFICATIONS
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APMG CHANGE MANAGEMENT COURSES
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PROGRAMME MANAGEMENT QUALIFICATIONS
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MSP COURSES
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PMI COURSES
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PMI COURSES
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PRINCE2 COURSES
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APM COURSES
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AGILE PROJECT MANAGEMENT COURSES
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PRINCE2 AGILE COURSES
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BUSINESS CASE COURSES
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AGILE COURSES
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AGILE PROJECT MANAGEMENT COURSES
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PROGRAMME MANAGEMENT COURSES
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IT QUALIFICATIONS
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ITIL COURSES
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IT QUALIFICATIONS
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ITIL COURSES
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AI QUALIFICATIONS & WORKSHOPS
Knowledge Train is a PRINCE2 Accredited Training Organization.
Knowledge Train is an Agile PM Accredited Training Organization.
Knowledge Train is a PRINCE2 Agile Accredited Training Organization.
Knowledge Train is a Better Business Cases Accredited Training Organization.
Knowledge Train is a P3O Accredited Training Organization.
Knowledge Train is an Agile PM Accredited Training Organization.
Knowledge Train is a PRINCE2 Agile Accredited Training Organization.
Knowledge Train is an Agile BA Accredited Training Organization.
BCS accredited training partner for Business Analysis.
Knowledge Train is an Agile BA Accredited Training Organization.
Knowledge Train is a Change Management Accredited Training Organization.
Knowledge Train is an MSP Accredited Training Organization.
Knowledge Train is a PRINCE2 Accredited Training Organization.
Knowledge Train is an Agile PM Accredited Training Organization.
Knowledge Train is a PRINCE2 Agile Accredited Training Organization.
Knowledge Train is a Better Business Cases Accredited Training Organization.
Knowledge Train is an Agile PM Accredited Training Organization.
Knowledge Train is a PRINCE2 Agile Accredited Training Organization.
Knowledge Train is a Lean Six Sigma Accredited Training Organization.
BCS accredited training partner for Business Analysis.
Knowledge Train is a Change Management Accredited Training Organization.
Knowledge Train is an MSP Accredited Training Organization.
AXELOS Peoplecert accredited training organisation for ITIL (IT Infrastructure Library).
AXELOS Peoplecert accredited training organisation for ITIL (IT Infrastructure Library).
AI Project Governance Framework (AIPGF) training provider
AI Project Governance Framework (AIPGF) training provider
BCS accredited training partner for Business Analysis.
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BCS accredited training partner for Business Analysis.
Importance of change management
Knowledge Train is an Agile BA Accredited Training Organization. Change management principles Knowledge Train is a Change Management Accredited Training Organization. Change management processes Knowledge Train is an MSP Accredited Training Organization. Change management frameworks Knowledge Train is a PRINCE2 Accredited Training Organization. Change management challenges Change management and business functions Knowledge Train is a PRINCE2 Agile Accredited Training Organization. Change management best practices Knowledge Train is a Better Business Cases Accredited Training Organization.Specialist: CDS 3-day ITIL Specialist: Create, Deliver and Support (CDS) course.Related concepts in change management Knowledge Train is an AgilePM Accredited Training Organization.IT Learning Library (ITLL)™ BUSINESS LEARNING LIBRARY (BLL)™FAQs
Knowledge Train is a PRINCE2 Agile Accredited Training Organization.Agile Learning Library (ALL)™What is change management? Business Analysis Learning Library (BALL)™Change management
Knowledge Train is a Lean Six Sigma Accredited Training Organization.Compliance Learning Library (CLL)™ refers to the systematic process of planning, implementing, and overseeing organisational changes to achieve desired business outcomes.
IT Learning Library (ITLL)™Change management encompasses strategies, techniques, and tools that help organisations prepare for, execute, and sustain change, whether related to processes, technologies, culture, or organisational structure. BCS accredited training partner for Business Analysis.Business solutionsEffective change management seeks to minimise disruption, address resistance to change, and strengthen engagement among all _blankstakeholders Knowledge Train is a Change Management Accredited Training Organization.Free tools. AboutImportance of change management Knowledge Train is an MSP Accredited Training Organization._blankOrganisational change is inevitable as businesses adapt to evolving markets, technologies, and regulations. By using structured frameworks and engaging leadership, organisations can minimise risks, foster innovation, and achieve sustainable success. BlogEffective EXPLORE SUBJECTS ensures smooth transitions, maintains productivity during transformation, increases return on investment, and supports AXELOS Peoplecert accredited training organisation for ITIL (IT Infrastructure Library).Select your preferred subject.employee engagement . Knowledge Train is an AIPGF Accredited Training Organization.PROJECT MANAGEMENT QUALIFICATIONS & WORKSHOPSHere are some reasons why change management is important. Select your preferred qualification or workshop.External factors Knowledge Train is an AIPGF Accredited Training Organization. External factors play a big role in
PRINCE2 COURSESorganisational change BCS accredited training partner for Business Analysis.Select your preferred training course below:. Globalisation and the rapid developments in new digital solutions are forcing organisations to respond. Ignoring such external factors is likely to jeopardise your organisation’s success.
Nokia was once the biggest mobile phone company in the world, but it almost went out of business. That’s because it didn’t keep up with changes in mobile technologies. As a result, Nokia’s products didn’t appeal to consumers, and its market share rapidly declined.
WHAT YOU WILL GETAPM COURSESMaking ideas succeed Our courses and workshops include:Select your preferred training course below:Many organisations use change management methodologies to enable ideas to succeed. Working alongside Certification exam(s) where applicable project managers Accredited training course materialsAGILE PROJECT MANAGEMENT COURSES who deliver new capabilities into an organisation, Expert, experienced trainers to support youSelect your preferred training course below:change managers Course manual where applicable. and change agents help ensure staff are able to fully utilise the new capabilities. PRINCE2 AGILE COURSESEnabling cross-functional changes Self-paced online training courses (e-learning) include: Align the change plan to the business’s overall strategy. Certification exam(s) where applicableBETTER BUSINESS CASES COURSESImprove internal and external services and requests. Accredited training course materialsSelect your preferred training course below:Track and resolve issues. Support from expert, experienced trainers Engaging people with the change process Latest educational technology.P3O COURSESA key part of Select your preferred training course below:managing change
BUSINESS SOLUTIONS in an organisation is to engage those people affected by a change initiative. Staff will be involved in the change process eventually, therefore communicating and engaging with staff about a change plan early helps lay the groundwork for its later success. WORKSHOPS Preparing for organisational transition Select your preferred workshop below: Change managersTO HELP ORGANISATIONS IMPROVE are often appointed to make organisational change go smoothly. They use
We offer solutions to help improve team performance including:AGILE QUALIFICATIONS change management frameworks
Consultancy servicesSelect your preferred qualification. to make changes such as:
Staff development Restructuring job roles.Compliance trainingAGILE PROJECT MANAGEMENT COURSES Restructuring business processes.Apprenticeship trainingSelect your preferred training course below: Implementing new technologies.Custom e-Learning development Decreasing resistance to a change initiative PRINCE2 AGILE COURSES Resistance is inevitable in any change initiative because people often find it unsettling being asked to work in new and different ways. So, change managers can often expect a denial reaction from staff. It takes time to overcome those reactions. When Select your preferred training course below: change managersFind out more are transparent from day one, the less resistance they are likely to face. Select your preferred training course below: When an organisation adapts improved ways of working, it tends to increase productivity. At the same time, it encourages innovation. As a result, it guarantees improved performance and places an organisation in a healthier environment better able to succeed. Reducing costs AGILE BUSINESS ANALYSIS COURSES When positive change is applied correctly, it helps to reduce waste and therefore reduce costs. Effective change management helps an organisation make smart choices. It increases productivity, decreases risks, and helps to improve the profitability of an organisation. Select your preferred training course below: Change management principles CONTACT US Clear communicationBUSINESS ANALYSIS QUALIFICATIONS : Ensure transparency and regular updates throughout the process.
Select your preferred qualification. Leadership involvement : Leaders must champion change and encourage desired behaviours.
BCS BUSINESS ANALYSIS COURSES Stakeholder engagement
  • Select your preferred training course below: : Involve and listen to those affected by the change.
  • NameProcess improvement
  • AGILE BUSINESS ANALYSIS COURSES : Focus on refining and optimising business processes.
  • Select your preferred training course below: Proactive
Emailrisk management Select your preferred qualification. Continuous feedback and adaptation APMG CHANGE MANAGEMENT COURSES Change management processes How can we help? : Recognise drivers such as technological advancements, market shifts, or process inefficiencies. Select your preferred qualification.: Set clear goals for what the change will achieve. Submit Engage stakeholders
  • MSP COURSES: Involve key groups early to build support and address concerns.
  • Select your preferred training course below:Develop a change management plan
  • OUR VALUES : Outline actions, timelines, resources, and communication strategies.
Our 6 core values are everything we do. They include:PMI COURSESImplement the change
IntegritySelect your preferred training course below:: Launch the initiative, ensuring leadership guidance and active support from
Diversity change agents
FairnessPMI COURSES.
QualitySelect your preferred training course below:Manage resistance to change Innovation : Identify the sources of resistance and address them through communication and support. Social responsibilityPRINCE2 COURSESMonitor progress and reinforce Select your preferred training course below:: Use metrics to track success and celebrate milestones. SOCIAL RESPONSIBILITY Sustain change Some of the charities we have helped over the years:APM COURSES: Embed new ways of working into culture and practices for lasting results. Select your preferred training course below:Change management frameworks Several Select your preferred training course below: guide organisations through transitions. The most prominent include: Kotter’s 8-Step Process PRINCE2 AGILE COURSESLewin’s Change Framework AWARDSSelect your preferred training course below:ADKAR framework We don’t go seeking awards, but here are two of the awards we have received for our training. Kotter’s 8-Step Process BUSINESS CASE COURSESEstablish a sense of urgency _blank Select your preferred training course below:Form a guiding coalition
Free tools Request a quote Create a vision for change About AGILE COURSESCommunicate the vision
_blank Select your self-paced training course topic.Empower broad-based action
Blog Generate short-term wins AGILE PROJECT MANAGEMENT COURSESConsolidate gains and produce more change EXPLORE SUBJECTS+44 (0)207 148 5985Select your preferred training course below:Anchor new approaches in the culture Select your preferred subject. Example: A retailer launching a new digital platform began with urgency around changing customer expectations, formed a cross-functional team, communicated a compelling vision, and celebrated early improvements to build momentum. [email protected]PRINCE2 AGILE COURSESLewin’s Change Model PROJECT MANAGEMENT QUALIFICATIONS & WORKSHOPS Select your preferred training course below:Unfreeze Select your preferred qualification or workshop. : Prepare the organisation to accept change by challenging the status quo. Select your preferred training course below:PRINCE2 COURSES: Transition through adoption of new behaviours and processes. Select your preferred training course below:Refreeze LEAN SIX SIGMA COURSES : Stabilise the organisation by embedding changes into everyday practice. Select your preferred training course below:APM COURSESExample: A manufacturer seeking to improve quality first destabilised old habits, implemented new protocols, then reinforced behaviours through training and recognition. Select your preferred training course below:ADKAR model BUSINESS ANALYST COURSES Awareness
Select your self-paced training course topic.AGILE PROJECT MANAGEMENT COURSES of the need for change Select your preferred training course below:Desire
to support the change
PRINCE2 AGILE COURSESKnowledge Select your preferred training course below: of how to change Ability BETTER BUSINESS CASES COURSES to implement change Select your preferred training course below:Reinforcement to sustain change P3O COURSESExample: In a software roll-out, employees learned why the upgrade was essential (Awareness, Desire), received hands-on workshops (Knowledge, Ability), and were rewarded for adoption (Reinforcement). Organisations frequently encounter obstacles when managing change. Common challenges include: WORKSHOPSResistance to change Select your preferred workshop below:: Employees may fear job loss, uncertainty, or increased responsibilities. AGILE QUALIFICATIONSSolution Select your preferred qualification.: Foster open communication, involve employees in decision-making, and provide adequate support.
Poor communication AGILE PROJECT MANAGEMENT COURSES: Inadequate information can cause confusion and low morale. Select your preferred training course below: Solution
PRINCE2 AGILE COURSES: Communicate regularly, using clear and consistent messaging across channels.
Select your preferred training course below:Lack of leadership commitment Request a quote
: Without executive support, initiatives may falter. Solution[email protected]: Gain leadership buy-in and ensure visible commitment throughout the transition. Cultural misalignment +44 (0)207 148 5985: Change may conflict with existing organisational culture.Courses PROJECT MANAGEMENT: Integrate change efforts with culture change and organisational development strategies.®Insufficient resources or planningFoundation : Poor planning can delay or derail change projects.Learn the fundamentals of the PRINCE2 method. Practitioner SolutionIncludes Foundation & Practitioner combined option.: Invest in Association for Project Management (APM)
project managementProject Fundamentals Qualification (PFQ) , transition planning, and risk assessment.Start your APM project management career.