Backlog clarity improves when the Scrum Master supports the Product Owner with refinement, user stories, and planning in uncertainty.The Scrum Master role is different from product direction and traditional project oversight, so responsibilities must stay clearly separated.
Strong facilitation, observation, listening, and knowing when to step back build self-management and predictable delivery.
Contents <® <. The processes ensure methodical project progression, from before the project begins, through to when the project is closed.Contents
Introduction Scrum mastery What is a Scrum Master responsible for?
Becoming a Scrum MasterIntroductionThe Scrum Guide describes the Scrum Master as the role responsible for establishing
< is accountable for the Scrum Team’s effectiveness. The Scrum Master is charged with enabling the are documented, and an end project report is prepared. Upon project board’s approval, the project is archived and closed. This process can also be invoked for premature project closures.
Balancing these roles requires technical knowledge as well as strong leadership and strategic thinking. Project managers who are successful in their role are those who can adapt to each unique project and its challenges.
Enhance your skills with our expert-led courses<{"@context":"http://schema.org","@type":"WebPage","headline":"Project Management: What Is It? PM Best Practices","url":"https://www.knowledgetrain.co.uk/project-management","significantLink":"https://en.wikipedia.org/wiki/Project_management","about":[{"@type":"Thing","name":"project management","sameAs":["http://en.wikipedia.org/wiki/Project_management","https://www.google.com/search?&kgmid=/m/05_p2","https://www.wikidata.org/wiki/Q179012"]}],"mentions":[{"@type":"Thing","name":"project management","sameAs":["https://en.wikipedia.org/wiki/Project_management","https://www.google.com/search?&kgmid=/m/05_p2","https://www.wikidata.org/wiki/Q179012"]},{"@type":"Thing","name":"agile","sameAs":["https://en.wikipedia.org/wiki/Agile_software_development","https://www.google.com/search?&kgmid=/m/02zhbn","https://www.wikidata.org/wiki/Q30232"]},{"@type":"Thing","name":"waterfall method","sameAs":["https://en.wikipedia.org/wiki/Waterfall_model","https://www.google.com/search?&kgmid=/m/0867l","https://www.wikidata.org/wiki/Q478175"]},{"@type":"Thing","name":"project management software","sameAs":["https://en.wikipedia.org/wiki/Project_management_software","https://www.google.com/search?&kgmid=/m/01d6qm","https://www.wikidata.org/wiki/Q167035"]},{"@type":"Thing","name":"risk management","sameAs":["https://en.wikipedia.org/wiki/Risk_management","https://www.google.com/search?&kgmid=/m/06k_y","https://www.wikidata.org/wiki/Q189447"]},{"@type":"Thing","name":"project lifecycle","sameAs":["https://en.wikipedia.org/wiki/Project_management","https://www.google.com/search?&kgmid=/m/05_p2","https://www.wikidata.org/wiki/Q179012"]},{"@type":"Thing","name":"earned value management","sameAs":["https://en.wikipedia.org/wiki/Earned_value_management","https://www.google.com/search?&kgmid=/m/02nbg","https://www.wikidata.org/wiki/Q1277565"]},{"@type":"Thing","name":"critical path method","sameAs":["https://en.wikipedia.org/wiki/Critical_path_method","https://www.google.com/search?&kgmid=/m/0ffky8","https://www.wikidata.org/wiki/Q825377"]},{"@type":"Thing","name":"work breakdown structure","sameAs":["https://en.wikipedia.org/wiki/Work_breakdown_structure","https://www.google.com/search?&kgmid=/m/08441","https://www.wikidata.org/wiki/Q918141"]},{"@type":"Thing","name":"extreme programming","sameAs":["https://en.wikipedia.org/wiki/Extreme_programming","https://www.google.com/search?&kgmid=/m/02t2n","https://www.wikidata.org/wiki/Q209711"]},{"@type":"Thing","name":"lean manufacturing","sameAs":["https://en.wikipedia.org/wiki/Lean_manufacturing","https://www.google.com/search?&kgmid=/m/01fzp1","https://www.wikidata.org/wiki/Q380772"]},{"@type":"Thing","name":"project portfolio management","sameAs":["https://en.wikipedia.org/wiki/Project_portfolio_management","https://www.google.com/search?&kgmid=/m/0856dw","https://www.wikidata.org/wiki/Q1936145"]},{"@type":"Thing","name":"project management office","sameAs":["https://en.wikipedia.org/wiki/Project_management_office","https://www.google.com/search?&kgmid=/m/08jl50","https://www.wikidata.org/wiki/Q2112461"]}]} and improving Scrum practices according to the unique contexts of each team, project, and challenge.Every project is unique. In recognition of this fact, the PRINCE2 methodology must be applied sensibly in all projects. Applying PRINCE2 on one project
< Mastering Tailoring is the adaptation of the method to fit each project’s unique context. Tailoring can be influenced by organizational culture and management styles. While all aspects of PRINCE2 can be customized, the principles remain unchangeable due to their inviolable nature.
The Scrum Master is not responsible for overseeing project development, that’s still the role of the 19 Feb 2026
project manager
or Dive deep into the role of a business change manager and what you can learn on change management courses. Discover more by reading on.
agile project manager
. Instead, the Scrum Master works with the Product Owner and developers to refine and improve Scrum processes. The Scrum processes help facilitate project development through communication, planning and group discussion.
We’ve already outlined some duties of the Scrum Master above, but here’s what a Scrum Master can expect to do on a day-to-day basis.
Coaching and Mentoring
The Scrum Master’s primary focus is to ensure that all team members are well trained in Agile processes and understand what is expected of them. This helps the development team and managers understand each part’s respective roles, imparts a sense of shared project ownership, and helps teams self-manage without excessive oversight.
Host daily stand-up meetings
Daily Scrum meetings last no longer than 15 minutes. Those involved simply answer the following questions as concisely as possible:
Professional membership, qualifications and certification, events and community, publications and guidance, Continuing Professional Development (CPD)Prioritise tasks effectively £1,399 +vat
Flagship qualificationsManage multiple deadlines
APM Project Fundamentals Qualification (PFQ), APM Project Management Qualification (PMQ), Chartered Project Professional (ChPP)Maintain accurate project documentation.
Membership typesBusiness acumen
Student, Associate, Full, Fellow (grade availability and criteria vary)In-depth understanding of business processes and organisational structures.What soft skills do project managers need?Instructor-led
Official websiteFinancial management skills for budget and resource allocation PRINCE2 Foundation course
What APM does for project management in the UKprojects19 Feb 2026£1,299 +vat
The Association for Project Management (APM) is the chartered professional body for project management in the United Kingdom. In practice, it works to improve how projects, programmes, and portfolios are delivered by providing a recognised with overall business goals. qualifications frameworkDeveloping these core skills, project managers can successfully guide teams, overcome obstacles, and achieve project goals. Embracing a mindset of continuous improvement is essential in this ever-evolving discipline.Discover essential soft skills for project managers and why they are crucial for successful project delivery. Read on to enhance your skill set.See all dates, professional standards, and membership pathways for aQualifications and career path When to use the PRINCE2 methodology? Educational background The PRINCE2 methodology is versatile, suitable for planning, managing, and controlling any project across all sectors. It ensures desired outcomes and benefits, applicable to both project managerRelevant degrees: Business, engineering, or agileA Scrum team must have a Scrum Master. Without one, you are doing something just shy of true Scrum, often called ‘Scrum-but.’< and wider delivery roles.IT and traditional projects. For maximum effectiveness, begin using PRINCE2 just before a project’s onset and continue until its completion.A general misunderstanding of the Scrum Master role often leads existing agile managers to assume it is their role. To better understand why this can be a problem, let’s compare the Scrum Master to non-Scrum agile roles you may already have in your organisation, and why it’s important to keep the role separate.
APM’s activities commonly relate to:. For agile projects, Scrum master vs. product manager
Professional membershipProfessional certifications: PRINCE2 AgileIt is generally encouraged for the product manager to involve themselves as much as possible in the and recognition, including progression through membership grades.APM is advised.Scrum Development<23 Feb 2026
Qualifications and certification (Association for Project Management) and Project management KPIsWhy is the PRINCE2 methodology helpful? Team’s activities. A Product Owner should champion customer needs. that assess knowledge and professional competence.PMI The PRINCE2 methodology aids organizations in maximizing their investments by preventing wasted resources on low-yield projects. It guides decision-makers through pivotal questions, such as:Whereas a Product Owner answers the question of ‘why?’, Scrum Masters are tasked with answering the question of ‘how?’
CPD (Project Management Institute).Knowledge TrainWhat’s our goal?When the involvement blurs into tasking the Product Owner to solve questions of ‘how’ for a team, it tends to result in defects, hand-offs, and unknowns. When impediments to development are discovered or changes arise, a clear division between process management and product direction is required.
expectations and learning resources to support ongoing capability.Entry-level positions19 Feb 2026Are the outcomes worth the investment?A good Scrum Master empowers the team to decide how to best accomplish goals through self-organisation.<
Guidance on Assistant project manager Do we have clarity on our objectives and the means to achieve them?Scrum Master vs. agile project managerproject governanceSector-specific project coordinator.Discover the most important KPIs in project management. Check out our project management KPIs guide and learn how to use them.Do we need external help?The Scrum Master’s non-technical counterpart is the < , ethics, and good practice.These roles typically offer experience in project support and coordination. They are an excellent opportunity to learn from experienced professionals and gain practical skills. Estimated duration and cost?project manager
Community building through events, interest networks, and publications.Career progression What resources are required?. Both these roles focus on the ‘how’ of development. So, do you need both? Opinions differ, with some camps insisting on the need for agile project managers. Others see the roles as interchangeable. As with all things agile, there are ‘increments of agility’, and each organisation must decide how agile they should be.<
APM qualifications and certificationsAs project managers gain experience, there are opportunities for career advancement such as: Potential risks and benefits?Both the project manager and Scrum Master are responsible for helping their teams get work done, but their approaches are vastly different. The project manager sets timeframes and milestones, progress reports, and coordinates team communication. However, they work in a more traditional management role. Project managers sit above the development teams and act as oversight.
APM qualifications are designed to support learning and professional development across different career stages, from introductory project management to more advanced competence assessment. The best starting point depends on your experience, theSenior project manager Expected quality?The Scrum Master, on the other hand, works as another member of a Scrum team. The best Scrum teams are self-organising and don’t react well to top-down management. However, this is not universally applicable, and different Programme manager How will we handle changes?projects
project management methodologyProject Management Office Who’s responsible for decisions? used in your organisation (for example PRINCE2 environments), and whether you need knowledge validation or professional recognition. (PMO) manager. What are individual accountabilities?can<19 Feb 2026
APM Project Fundamentals Qualification (PFQ)Each role typically comes with increased responsibility and involvement in the strategic aspects of an organisation’s projects.Stakeholder Engagement: A Key to Project Success with David LongstaffAddressing these questions enhances the likelihood of project success. benefit from both. In cases where both an
PurposeContinuing professional development Summaryagile project manager: Introductory certification covering key concepts, language, and foundational knowledge in project management.To be effective, you need to keep learning and developing in Simon BuehringPRINCE2 has been a trusted global project management methodology for over 25 years and continually adapts to the evolving landscape of and Scrum Master work in collaboration to achieve a goal, clearly delineated roles and open communication are a
Who it is forproject management19 Feb 2026project managementmust< : Beginners, new starters, and people who work with projects (including stakeholders) but are not yet project managers.: ..
PrerequisitesAttend relevant conferences and workshopsScroll down to watch the webinar, listen to the audio, access the presentation slides, and read the transcript. Start improving your stakeholder engagement today.Any methodology, including Enhance your skills with our expert-led courses< : None.Work towards higher level certifications (PMP, PRINCE2
FormatPRINCE2 Practitioner , can fail if not aligned with its specific application environment. PRINCE2’s tailoring principle ensures adaptability to each project’s unique needs. While its misapplication can be restrictive, when used correctly, the PRINCE2 methodology fits any project size or type, enhancing project management outcomes and return on investment. < : Typically a short course plus a multiple choice exam.) For a deeper understanding, consider enrolling in a
OutcomesBe active in professional networks and forums. PRINCE2 courseInstructor-led: Career path example: .Certified Scrum Master course
APM PFQStage References provides a baseline understanding of planning, roles, risk, and communication, supporting progression to more advanced study.Role [1] PeopleCert (2023) £699 +vat
APM Project Management Qualification (PMQ)ExperienceProject communication plansManaging Successful Projects with PRINCE2 <
PurposeEntry . 7th edn. PeopleCert.See all dates: Knowledge based certification aligned to the APM Body of Knowledge and common delivery practices.Assistant PMKnowledge Train[2] The PMBOK Guide<
Who it is for0-2 years19 Feb 2026®
: Practitioners who contribute to projects, including aspiring or current project managers.Mid-level (from the Project Management Institute (PMI
PrerequisitesProject ManagerProject success heavily depends on having an effective project communication plan. Our thorough guide helps you create an effective strategy to keep stakeholders informed and proactive during every stage of your project.®: No formal prerequisite, but some experience or prior study helps.3-5 years )) is a project management standard describing project management techniques, processes, and knowledge areas.
FormatSenior Infographic< : Assessed by a written exam.Senior PM/Programme Manager Subscribe to our exclusive offers and promotions
Outcomes6+ years : Executive Subscribe nowIntuition and observation Scrum Masters observe the activities of team members daily. They must use their skills of observation and a little rational thinking to figure out how development can be improved and share this information via workshops, and meetings.
Communication and listening skills
On a closely related note, Scrum Masters must be experts in communication in order to provide clear and concise instructions to stakeholders and developers. Because sharing ideas is an important part of a Scrum Masters’ role, it’s important to listen to other points of view too! Flexibility
A great Scrum Master know when they are needed and when they are not. Scrum Masters support the growth team members in such a way that, as time goes on, the input of a Scrum Master should be needed less and less. The role of the Scrum Master usually progresses from a daily mentor to a periodical advisor. Knowing how and when to take a step back is an important skill! Becoming a Scrum Master The usual way of becoming a Scrum Master is by taking a course either with, or without Scrum Master certification
. The Scrum Essentials training course
is another way of learning about the Scrum Master role but without the expense of one of the 2 main Scrum Master certifications. Enhance your skills with our expert-led courses
Instructor-ledGive us a callCertified Scrum Master course
£699 +vat+44 (0)207 148 5985
See all datesOr chat with us using the link at the bottom of the screen. Contact us with questions about the courses on this page, or about which project management certification or training is best for you.
Knowledge Train® is a registered trademark of Knowledge Train Limited. 20 Old Bailey, London, EC4M 7AN, England, United Kingdom.
Knowledge Train are experts in project management, PRINCE2, agile and change management training and certification. Choose from a full range of instructor-led and self-paced
project management courses
, a
PRINCE2 course, or an
agile project management course to boost your career.
PRINCE2®
, MSP®
, ITIL
®, P3O®
, PRINCE2
®
Agile, RESILIA
®
, and the Swirl logo are registered trademarks of the PeopleCert group. Used under licence from PeopleCert. All rights reserved. AgilePM
® and AgileBA®
are registered trademarks of Agile Business Consortium Limited. All rights reserved. The APMG International AgilePM and Swirl Device logo, APMG International AgileBA and Swirl Device Logo, APMG International Change Management and APMG International Better Business Cases and Swirl Device logo are trademarks of The APM Group Limited, used under permission of The APM Group Limited. All rights reserved. Better Business Cases™ is a trademark of Her Majesty’s Treasury. All rights reserved. DevOps Foundation
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Functional
®
and AgileBASubscribe nowSimon Buehring
{"@context":"https://schema.org","@type":"WebPage","name":"What is a project manager? Role, skills & career in the UK","url":"https://www.knowledgetrain.co.uk/project-management/project-manager","description":"Discover what a project manager does, core responsibilities, must-have skills, qualifications, salary data and career paths. Learn about certifications and key industries.","mainEntity":[{"@type":"Article","headline":"What is a project manager?","significantLink":"https://en.wikipedia.org/wiki/Project_manager","about":[{"@type":"DefinedTerm","name":"Project manager","sameAs":["https://en.wikipedia.org/wiki/Project_manager","https://www.google.com/search?&kgmid=/m/03d63g","https://www.wikidata.org/wiki/Q1731966"]},{"@type":"DefinedTerm","name":"Project Management Institute (PMI)","sameAs":["https://en.wikipedia.org/wiki/Project_Management_Institute","https://www.google.com/search?&kgmid=/m/04gj7l","https://www.wikidata.org/wiki/Q720732"]}],"mentions":[{"@type":"DefinedTerm","name":"PMP (Project Management Professional)","sameAs":["https://en.wikipedia.org/wiki/Project_Management_Professional","https://www.google.com/search?&kgmid=/m/04w4yw","https://www.wikidata.org/wiki/Q722234"]},{"@type":"DefinedTerm","name":"PRINCE2","sameAs":["https://en.wikipedia.org/wiki/PRINCE2","https://www.google.com/search?&kgmid=/m/02pv3l","https://www.wikidata.org/wiki/Q303926"]},{"@type":"DefinedTerm","name":"Project management","sameAs":["https://en.wikipedia.org/wiki/Project_management","https://www.google.com/search?&kgmid=/m/05z1_","https://www.wikidata.org/wiki/Q170109"]},{"@type":"DefinedTerm","name":"Waterfall methodology","sameAs":["https://en.wikipedia.org/wiki/Waterfall_model","https://www.google.com/search?&kgmid=/m/09cz6l","https://www.wikidata.org/wiki/Q533998"]},{"@type":"DefinedTerm","name":"Agile methodology","sameAs":["https://en.wikipedia.org/wiki/Agile_software_development","https://www.google.com/search?&kgmid=/m/05gq_q","https://www.wikidata.org/wiki/Q780541"]},{"@type":"DefinedTerm","name":"Project plan","sameAs":["https://en.wikipedia.org/wiki/Project_management#Project_plan","https://www.google.com/search?&kgmid=/m/02zsn_","https://www.wikidata.org/wiki/Q724990"]},{"@type":"DefinedTerm","name":"Stakeholder (corporate)","sameAs":["https://en.wikipedia.org/wiki/Stakeholder_(corporate)","https://www.google.com/search?&kgmid=/m/01xyd8","https://www.wikidata.org/wiki/Q1370656"]},{"@type":"DefinedTerm","name":"Risk management","sameAs":["https://en.wikipedia.org/wiki/Risk_management","https://www.google.com/search?&kgmid=/m/04gg88","https://www.wikidata.org/wiki/Q918850"]},{"@type":"DefinedTerm","name":"Certification","sameAs":["https://en.wikipedia.org/wiki/Professional_certification","https://www.google.com/search?&kgmid=/m/03qx7x","https://www.wikidata.org/wiki/Q2331613"]},{"@type":"DefinedTerm","name":"Gantt chart","sameAs":["https://en.wikipedia.org/wiki/Gantt_chart","https://www.google.com/search?&kgmid=/m/03y8b7","https://www.wikidata.org/wiki/Q302612"]},{"@type":"DefinedTerm","name":"Product manager","sameAs":["https://en.wikipedia.org/wiki/Product_management","https://www.google.com/search?&kgmid=/m/02mwvs","https://www.wikidata.org/wiki/Q1192961"]},{"@type":"DefinedTerm","name":"Program manager","sameAs":["https://en.wikipedia.org/wiki/Program_management","https://www.google.com/search?&kgmid=/m/05jzxw","https://www.wikidata.org/wiki/Q2198773"]},{"@type":"DefinedTerm","name":"Project lifecycle","sameAs":["https://en.wikipedia.org/wiki/Project_management#Project_lifecycle","https://www.google.com/search?&kgmid=/g/121xvcv8","https://www.wikidata.org/wiki/Q19588464"]},{"@type":"DefinedTerm","name":"Project budget","sameAs":["https://en.wikipedia.org/wiki/Project_management#Project_budgeting","https://www.google.com/search?&kgmid=","https://www.wikidata.org/wiki/Q25067940"]},{"@type":"DefinedTerm","name":"Communication skills","sameAs":["https://en.wikipedia.org/wiki/Communication","https://www.google.com/search?&kgmid=/m/015jpf","https://www.wikidata.org/wiki/Q11024"]},{"@type":"DefinedTerm","name":"Leadership","sameAs":["https://en.wikipedia.org/wiki/Leadership","https://www.google.com/search?&kgmid=/m/04rmws","https://www.wikidata.org/wiki/Q30971"]},{"@type":"DefinedTerm","name":"Construction project manager","sameAs":["https://en.wikipedia.org/wiki/Construction_management","https://www.google.com/search?&kgmid=","https://www.wikidata.org/wiki/Q193375"]},{"@type":"DefinedTerm","name":"IT project manager","sameAs":["https://en.wikipedia.org/wiki/IT_management","https://www.google.com/search?&kgmid=","https://www.wikidata.org/wiki/Q17083543"]},{"@type":"DefinedTerm","name":"Salary","sameAs":["https://en.wikipedia.org/wiki/Salary","https://www.google.com/search?&kgmid=/m/03xxt","https://www.wikidata.org/wiki/Q225372"]},{"@type":"DefinedTerm","name":"Project management software","sameAs":["https://en.wikipedia.org/wiki/Project_management_software","https://www.google.com/search?&kgmid=/m/027f97","https://www.wikidata.org/wiki/Q19588453"]},{"@type":"DefinedTerm","name":"Career path","sameAs":["https://en.wikipedia.org/wiki/Career","https://www.google.com/search?&kgmid=/m/01l71_","https://www.wikidata.org/wiki/Q193821"]}]},{"@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What does a project manager do?","acceptedAnswer":{"@type":"Answer","text":"A project manager plans, organises, and oversees the delivery of projects. They define project scope, build teams, assign tasks, manage budgets, monitor timelines, assess risks, and serve as the main communication link between stakeholders and project teams."}},{"@type":"Question","name":"What qualifications do you need to be a project manager?","acceptedAnswer":{"@type":"Answer","text":"Most project managers hold a degree in a relevant subject, hands-on experience, and professional certification such as PMP or PRINCE2. Strong leadership and communication skills are also essential."}},{"@type":"Question","name":"Is project manager a good career?","acceptedAnswer":{"@type":"Answer","text":"Yes, project management is a rewarding career with high demand across industries, opportunity for advancement, competitive salaries, and the chance to lead meaningful initiatives."}},{"@type":"Question","name":"What is the average salary of a project manager in the UK?","acceptedAnswer":{"@type":"Answer","text":"According to recent data, UK project managers earn on average between £40,000 and £55,000 annually, though this varies by sector, experience, and qualifications."}},{"@type":"Question","name":"What is the difference between a project manager and a product manager?","acceptedAnswer":{"@type":"Answer","text":"A project manager delivers defined projects within specific timelines, while a product manager focuses on the long-term success and lifecycle of a product or service."}}]}]}
Related articles
PRINCE2 helped this student get a job
19 Feb 2026
Marketing
The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. Manage services Manage {vendor_count} vendors Read more about these purposes Accept Deny
View preferences
Save preferences View preferences {title} {title} {title} Manage consent
Request a quote
[email protected]
+44 (0)207 148 5985CoursesPROJECT MANAGEMENTPRINCE2®Foundation Learn the fundamentals of the PRINCE2 method.Practitioner Includes Foundation & Practitioner combined option.Project Fundamentals Qualification (PFQ) Start your APM project management career.Project Management Qualification (PMQ) Advance your APM project management expertise.Project Risk Single Certificate Level 1 Enhance your project risk management skills.