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Choose your route

Whether you’re stepping up from projects, moving from PMO, or leading change, MSP gives you a structured route into programme management.

Moving up from project managementManage Consent

If you’re already delivering projects and want to step up, MSP helps you manage multiple initiatives as one coordinated programme - with clearer governance, benefits focus and control of dependencies.
To provide the best experiences, we use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Not consenting or withdrawing consent, may adversely affect certain features and functions. View MSP coursesCopied! Key takeaways

Working in PMO or governanceITIL v3 certification progresses through staged exams and credit points, with options to bridge into ITIL 4.

If you support reporting, planning or assurance, MSP gives you a structured programme management framework and common language - ideal for moving from oversight into leading programmes.Start with ITIL v3 Foundation, which introduces service management and the ITIL lifecycle and awards 2 credits.Functional
ITIL Practitioner focuses on applying ITIL and CSI, is open book, and awards 3 credits. Intermediate modules build specialist knowledge and help you accumulate credits towards Expert level. View MSP coursesITIL Expert requires 22 credits and passing the MALC exam to prove integrated, real-world capability. ITIL Master is experience-based, requires Expert plus five years in senior ITSM roles, and is assessed via practical assignments.

Leading change across workstreams Functional

If you’re coordinating complex change with multiple teams, MSP helps you align work to outcomes, manage stakeholder expectations, and keep delivery moving through clear programme governance.
Always active Contents View MSP courses

New to project or programme delivery?Contents You can still start with MSP. Many learners use it to understand how programmes are structured and governed, then build experience by supporting or managing workstreams as they progress.

Introduction

MSP qualification overview The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network.

Programme management is about coordinating related projects and workstreams to deliver outcomes and measurable benefits. MSP provides a structured approach to setting direction, establishing governance, and keeping a programme on track through change.Studying for ITIL v3

What MSP helps you do:

  • Define outcomes and benefits, not just outputsITIL v3 certification levels
  • Set up governance, roles and decision-making
  • Manage dependencies and risks across multiple initiativesTransition from ITIL v3 to ITIL 4Preferences
  • Keep stakeholders aligned and engaged
  • Maintain control as priorities and circumstances changeWhat’s the cost of ITIL v3 certification?

Where to start

If you’re new to MSP, Foundation is the usual starting point. Practitioner is designed for applying MSP in real programme scenarios once you know the framework.ITIL v3 certification path infographicPreferences

Introduction View MSP coursesThis article describes ITIL v3 certification and the ITIL v3 certification path.

Why choose Knowledge Train?In 2019, AXELOS, the owner of ITIL released ITIL 4. For more information about ITIL 4 or ITIL 4 certification, click one of these buttons:

Whether you’re aiming for your first programme role or strengthening governance capability, we make it easy to learn with confidence.Enhance your skills with our expert-led courses

Recognised programme management route

Learn MSP as a structured approach to leading programmes and delivering benefits.

Expert trainers, practical learningInstructor-ledThe technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.

ITIL 4 Foundation course
Learn with experienced trainers who keep the focus on real programme scenarios.

Support throughout your learning£1,599 +vat

Get guidance and resources to help you stay on track from start to completion.See all datesStatistics

Flexible study options

Choose study options available across MSP courses, with clear routes to help you decide.

Quality learning materialsInstructor-ledStatistics

ITIL 4 Strategist Direct, Plan & Improve (DPI)